I had my Botox top-up with Emma yesterday and had five areas done. As always, she was so professional and caring throughout. What I really appreciate about Emma is that she gives you exactly what you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.
Contact info
7 Brook Lane, SO31 9FH, Southampton, United Kingdom
- info@kaizenmedical.co.uk
- kaizenmedical.co.uk
Mole removals
Lovely friendly and efficient staff, excellent treatment, really pleased with results, highly recommended.
I got an appointment quickly for a skin…
I got an appointment quickly for a skin issue, immaculate clinic room. Hopefully the treatment will work, so far so good.
I have been a platinum member since…
I have been a platinum member since September 2025 and it is worth every penny. As an ongoing treatment plan with Dr Victoria, I have had a mixture of Botox, polynucleotides, Morpheus 8 and Sculptra. As a 48 year old woman, my face and neck where showing signs of aging. So far the results have been astounding. So good for my confidence and wellbeing. And it will just keep improving. I trust all of them completely and I am eternally grateful for their caring nature, professionalism and expertise. I love my appointments and can't wait for the next one. Thankyou ladies xxxxx
Excellent
I recently visited Kaizen Clinic, and my experience was truly excellent from start to finish. The environment was clean, modern, and very welcoming, which immediately put me at ease. The staff were professional, friendly, and attentive, taking the time to understand my concerns and explain each step of the process clearly.
What impressed me most was the level of care and attention to detail. Charlotte, the specialist I saw, was highly knowledgeable and made sure I felt comfortable throughout the treatment. She answered all my questions patiently and provided helpful and practical recommendations tailored to my needs, without any pressure.
The procedure itself was handled with excellent care and precision, and I felt confident I was in safe hands the entire time. The results have been fantastic, exceeding my expectations, and I’ve already noticed a positive difference.
Overall, I highly recommend this clinic to anyone looking for high-quality care and professional service. I will definitely be returning for future treatments.
Mandelic acid peel
Charlotte swiftly organised a mandelic acid peel in an assured and very friendly manner. I appreciated that. Thank you.
Excellent Platinum Hydro facial with…
Excellent Platinum Hydro facial with Danita as always Thank you
Staff are welcoming
Staff are welcoming, professional, reassuring and friendly. I had some surgery on my face - felt in good hands throughout it all.
Many options to achieve results
Still a great clinic with different options to achieve the best results, all clearly explained and advised. Thank you!
Professional and well trained staff
I have been going to Kaizen for a number of years and have been very happy with the treatments I have had there. I have had hydrafacials which are a very effective non invasive treatment and Danika has always been very professional and flexible to my needs. I have also had Botox done by Emma who has a nursing background and she is very precise and methodical in her approach and also gives me a great result. This medical salon is excellent.
Always an amazing experience
Always an amazing experience. All the staff are so knowledgeable and professional. I wouldn’t go anywhere else.
6 laser hair removal session done
6 laser hair removal session done. Huge difference in 2 of 3 areas. 2 sessions left so I'm remaining hopeful. Charlotte, you are amazing. So complimentary, understanding and just lovely. Don't ever change.
Despite renovations work taking place, I still found the environment clean, fresh and welcoming.
Excellent consultation.
The online booking process was very easy online, the staff excellent on arrival and Mr Ashton was a very knowledgeable Consultant. I found him engaging, caring, and an absolute gentleman.
Always friendly
Always friendly, had my record handy, explained my problem and gave me a prescription to treat it. Parking was my only difficulty!
Highly recommended!
I have now had 3 appointments for various treatments and I can not recommend this place enough! A friendly welcome and warm atmosphere. I have seen Dr Victoria and Danika who were both amazing and professional and knew exactly what I needed! I will definitely be a returning customer! Thank you ladies
As always
As always, a warm welcome and very good professional advice on what treatment would be best.
I fully recommend Kaizen Medical!
Fantastic Service
Throughout my visits at Kaizen, Emma has explained every little detail about the procedures I was having, to ensure I understood what would be involved. Emma put me at complete ease and explained thoroughly what she was doing. Thank you Emma!! I would certainly recommend Kaizen. All the staff are friendly and very welcoming.
Good experience, seemingly positive outcome
I have seen Dr Ashton a number of times and always appreciate his quick diagnosis and immediate surgery to remove the affected area. Of course this can be done via the NHS but it takes so…. long and the worry amplifies. Kaizen staff were very friendly, informative and professional.
Very knowledgeable professional &…
Very knowledgeable professional & caring staff . I was made to feel very comfortable & relaxed before treatment .
Consistently positive experience of…
Consistently positive experience of Kaizen and Danika.
Appointments on time and never rushed. Lots of advice given during appointments
Cyst removal
I recently had a cyst removed and, as a very anxious over-thinker, I was extremely nervous beforehand. From start to finish, the experience was handled professionally and with genuine kindness. The clinician explained everything clearly and calmly, without creating any unnecessary worry, which really helped put me at ease.
The procedure itself was straightforward, and I felt well looked after throughout. The reception staff were polite and friendly, and the clinic was easy to find and access.
I would thoroughly recommend this service to anyone, especially if you’re feeling anxious about treatment.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








