They were very professional and careful not to damage anything. This is the second time I use them and I definitely will recommend them.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
They were very professional and careful not to damage anything. This is the second time I use them and I definitely will recommend them.
Company replied
Company dismantled and cleared 2x 6x8ft sheds, plus a few contents. Great experience with quoting; all queries answered quickly and in a friendly way. Price seemed fair. Valued their ethical / resp... See more
Company replied
This could have so easily been a 2 or 3 star review. If it were not for the responsiveness and customer focus from Brendan and his team. Firstly they arranged the clearance with a decent... See more
Company replied
Within 5 minutes of contacting Just Clear, Brendan replied and we arranged clearance for two days later Frank and his team arrived punctually and 40 minutes later, the job was done. They we... See more
Company replied
Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.
4 Manorgate Road, KT2 7AL, Kingston upon Thames, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
He was a really helpful guy. Definitely worth calling him

Reply from Just Clear® - Kingston
They were very professional and careful not to damage anything. This is the second time I use them and I definitely will recommend them.

Reply from Just Clear® - Kingston
Really great service! I enquired today and everything was collected within a couple of hours. Super quick, efficient and really friendly. Would highly recommend.

Reply from Just Clear® - Kingston
Excellent , this is the second time we have used just clear. Job done on time. Friendly team. Would use them
again. Thank you just Clear.

Reply from Just Clear® - Kingston
Amazing Team! They helped us clear out a LOAD of garden waste which would have been an absolute nightmare and huge cost elsewhere. Couldn’t thank this team enough, especially with me being abroad.

Reply from Just Clear® - Kingston
This could have so easily been a 2 or 3 star review.
If it were not for the responsiveness and customer focus from Brendan and his team.
Firstly they arranged the clearance with a decent price extremely quickly.
There was a couple of logistic hiccups - which could have been frustrating - but both Brendan and Dee (from logistics team) were super responsive and made it right with the least amount of fuss.
It is great when things go to plan - but good companies really matter when things do not - and how they respond makes all the difference.
On that front - JustClear shines.
Highly recommend.

Reply from Just Clear® - Kingston
George and William understood what was needed very quickly. They worked methodically and checked things when they needed to or if they had a suggestion. I would highly recommend.

Reply from Just Clear® - Kingston
Vinesh and his colleague were very friendly and efficient. All the rubbish was cleared really quick and efficiently

Reply from Just Clear® - Kingston
My experience with Just Clear – Kingston was extremely disappointing. Communication was poor from start to finish, promises were made and not kept, and the overall service did not match what was advertised.
What I found most frustrating was the lack of accountability. When issues were raised, they were brushed off rather than resolved properly. For a company that markets itself as professional and reliable, the reality was the opposite.
I would not use this company again and would advise others to be cautious before booking.

Reply from Just Clear® - Kingston
Such a pleasurable experience from the booking to the collection. Brendan & his guys who collected the sofa were so helpful. I’d recommend these guys to anyone! Also, the fact that you can book & get a next day booking was great!

Reply from Just Clear® - Kingston
Many thanks to Brendan and team, it is always easy to say great things about great people. This is one of the easiest reviews to write and share with you all. Over the past couple of days, I have enjoyed a breathtakingly high level of support from Brendan and the team at Just Clear. It is not every day that any of us seek a house clearance service. So when we need one, we’re unlikely to have a number on speed-dial.
But when it’s time to entrust your belongings, whether high in value, high in sentiment, or you just plain want rid of it – I cannot recommend Brendan and the Just Clear team enough. I am really pleased. I received answers to my questions, options to consider and a really prompt and good value quote.
Wishing Brendan and the Just Clear ongoing success.

Reply from Just Clear® - Kingston

Reply from Just Clear® - Kingston
I was very anxious about having my flat cleared, having owned it for 39 years. Pedro and Sydney from the Kingston branch of the firm were brilliant! On time, efficient, polite and knowledgeable. They cleared the flat in the timeframe quoted and hoovered up after all contents were removed. I can't recommend JustClear highly enough!

Reply from Just Clear® - Kingston
Wonderful team who came to help us clear some bits from our home. No task too small. Getting any job done is a bit of a hurdle, but they made it easy. And did it with a smile.

Reply from Just Clear® - Kingston
I bought an study desk,a wardrobe and a chair and had it delivered to my place at a very reasonable price from just clear. As a uni student the whole process was very quick and easy and they were very helpful and friendly would highly recomend to friends and family.
Thank you for all the help.

Reply from Just Clear® - Kingston
This is the second time I'm writing a review for Just Clear, but Brendan came to the rescue with making my booking. They are always polite, professional, friendly and extremely helpful via the phone and onsite. Highly recommend Just Clear.

Reply from Just Clear® - Kingston
I bought a chest of drawers from Just Clear on Facebook marketplace, from their Kingston warehouse. Great communication, helpful and friendly. Recommended.

Reply from Just Clear® - Kingston
amazing customer service and very helpful with our request of office chairs for our charity!
Will recommend this service to many people !! more office spaces should be using this to clear their stuff instead of landfill and dumping them in skips!!

Reply from Just Clear® - Kingston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.