Junkwize Reviews 1,705

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and professionalism, often highlighting the ease of the booking process and the prompt response times. Many people appreciate the staff's helpfulness, positive attitude, and respectful approach, noting that they often go above and beyond expectations. Consumers also found the pricing to be fair and transparent, with no hidden fees. However, some customers also noted issues with scheduling flexibility, expressing a desire for more adjustable time windows for collections. A few other people also felt that the final charges sometimes differed from initial quotes, even when drivers indicated the load was within the agreed amount, leading to dissatisfaction with the billing process.

What people talk about most

Service

Consumers find service to be positive, highlighting the professionalism, efficiency, and helpfulness of the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being friendly,... See more

Price

Customers generally had positive experiences with pricing, finding it competitive and reasonable. Many... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the team for being... See more

Booking process

Customers consistently note positive experiences with the booking process. Reviewers frequently describe it... See more

Based on these reviews

Rated 5 out of 5 stars

Very easy booking online. Reasonably priced. Updated on the day of collection regarding the drivers arrival . A driver with a can do attitude is always a bonus. Very pleased with the service. Will def... See more

Rated 5 out of 5 stars

The smoothest service ever. Incredibly professional. No cowboys here. Kenny and Bruno worked flat out to make sure I could get everything I need to clear gone and did a brilliant job cleaning u... See more

Rated 5 out of 5 stars

I was completing on a flat sale in Angel and realised a day before completion that it was 'vacant possesion'. I called at 16:00 on Thu to book a job for guarenteed completion by 1pm Fri the next day.... See more

Company replied

Rated 5 out of 5 stars

Very impressed! From ease of booking, to a lovely pair of employees collecting our old queen bed and mattress (taking extra care around our artwork on the stairs) to absolute ease of payment by click... See more

Company replied


Company details

  1. Waste Management Service
  2. Garbage Collection Service
  3. House Clearance Service
  4. Junk Dealer
  5. Junkyard
  6. Property Maintenance

Written by the company

Junkwize is a sustainable and carbon-neutral waste management company changing the waste industry. We are ISO9001, ISO14001, SafeContractor, and SSiP Certified. We provide quality service, with the safety and the environment in mind


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience!

This company were great. It was easy to book a slot, they communicated quickly and clearly over email, and the collection went so smoothly. Would definitely recommend!

15 April 2026
Rated 5 out of 5 stars

Would use Junkwize again

The communication was quick and simple. Easy to book and affordable. It was handy to be notified of an estimated arrival time. Collection was efficient and fast. The staff who came to collect were friendly and helpful. Would use their services again. Thank you!

14 April 2026
Rated 5 out of 5 stars

Top lads, top job

The lads were very friendly and respectful, and nice and quick. I appreciated the update as to their likely arrival time, too.

8 April 2026
Rated 5 out of 5 stars

Professional

Simple to deal with and the guys that actually collected my cooker were totally professional. So was the guy on the phone when I booked. Quite impressed.

I was a little unhappy about the 10-hour collection window unless you pay an extra £10 to get a 5-hour window. But they did what they said they would at the agreed price. No ifs, no buts. It's fine.

31 March 2026
Rated 5 out of 5 stars

Very easy booking online

Very easy booking online. Reasonably priced. Updated on the day of collection regarding the drivers arrival . A driver with a can do attitude is always a bonus. Very pleased with the service. Will definitely be using Junkwise again.

25 March 2026
Rated 5 out of 5 stars

Great service

I've used them twice, great communication, quick turnaround, overall everything you could want from a waste collection service.

18 March 2026
Rated 5 out of 5 stars

Fantastic customer service

Fast and efficient collection and segregation of the recycling and general waste. The team conducted themselves very professionally and are a real asset to your company. Nothing was too much trouble for them to undertake or assist with, and they also arranged an additional vehicle to clear the remaining items that would not fit on their second trip

16 March 2026
Rated 5 out of 5 stars

So many waste companies are dodgy but…

So many waste companies are dodgy but Junkwize are so responsive, friendly, and responsible. I like that they share the papertrail from the recycling centre and all the accounting. The team were really respectful of my home and got the job done quickly.

12 March 2026

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