Very helpful staff, especially Kiran, who answered all my questions fully and never rushed me. Car delivered on time and delivery driver very friendly and helpful. Only downside is that the car arrive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The experience was very professional throughout. I only bought a 2016 Range Rover Evoque but felt like it was truly a new car purchase experience. Staff were helpful and not pushy in anyway and highl... See more
Company replied
Great service from contacting via the phone to getting the car. Viewed the car and took away the next day. I had a great experience getting my car. The process was smooth from start to finish, and eve... See more
Company replied
I purchased my car from Jagland Empire Ltd on 11 January 2026 and had a very positive experience. The whole process was smooth, clear, and well organised from start to finish. The team was friend... See more
Company details
About Jagland Empire Ltd
Written by the company
Jagland Empire Ltd is an independent car supermarket with a wide range of vehicles from all the main manufacturers. Whether you want a luxury car or something practical, we have got options that suit different budgets.
We aim to make buying a car as simple as possible. We offer competitive prices, flexible finance, and nationwide delivery, so you can get your car without any hassle.
Our team is here to help with any questions, and we provide warranty products to give you extra peace of mind.
We are proud to have been Highly Rated for Customer Service by Auto Trader. Thousands of customers have trusted us to help them find the right car.
Browse our stock online or get in touch to see how we can help you.
Contact info
3 King Street, HX1 1SR, Halifax, United Kingdom
- 01422 321111
- sales@jaglandempire.co.uk
- jaglandempire.co.uk
4.1
Great
877 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and great people
Great service and great people. Experience was seamless.
1 November 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks, Nicky! We’re glad you had a seamless experience and that our team made everything simple for you.
Many Thanks,
Customer Service Team
Car finance deal sorted easily from home
Easy transaction done mostly from home . Collected from dealership quickly on the day . Easy to navigate site staff were helpful.
31 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thank you, Amanda! We’re pleased the finance process was smooth and that collecting your car was quick and easy.
Many Thanks,
Customer Service Team
5-star experience
Just bought a Honda Civic here today! The team was really good and incredibly helpful. They made the entire car buying process easy and stress free. A truly excellent experience from start to finish. Highly recommend! Thank you!
1 November 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks, Segun! We’re delighted your buying experience was stress-free from start to finish. We really appreciate your recommendation!
Many Thanks,
Customer Service Team
Terrible experience with this Company…
Terrible experience with this Company AVOID
2 December 2024
Unprompted review
Reply from Jagland Empire Ltd
Thank you for your feedback. We’re sorry to hear your experience did not meet expectations. We take all concerns seriously and are happy to discuss them directly to help resolve any issues.
Many Thanks,
Customer Service Team
Reply from Jagland Empire Ltd
Thanks, Becca! We’re pleased your transaction went smoothly and that everything was straightforward.
Many Thanks,
Customer Service Team
Fast and simple with a very quick…
Fast and simple with a very quick handover 10/10
26 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks, Danny! We’re glad the handover was quick and simple and that you had a positive experience.
Many Thanks,
Customer Service Team
Too long a wait
I was made to wait over 1h20 and there was very little communication in that period of time. Otherwise the actual process was dealt with swiftly and with great professionalism.
25 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thank you, Berny! We’re sorry for the wait but glad the process itself was handled professionally. We’ll use your feedback to improve communication during busy periods.
Many Thanks,
Customer Service Team
Good customer service and friendly…
Good customer service and friendly people
25 October 2025
Unprompted review
Very professional service
My experience at this garage was exceptional. The service was brilliant, Hollie was super helpful and kind. The timing was also very prompt and professional. I would highly recommend this garage to anybody. Thank you for making this experience an easy and smooth one. I am very happy.
19 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks, Tani! We’re glad you found our service prompt, professional, and helpful. It’s great to hear the experience was smooth for you.
Many Thanks,
Customer Service Team
Reply from Jagland Empire Ltd
Thanks, Hugh! We’re pleased we could answer all your questions fully and make the process simple.
Many Thanks,
Customer Service Team
Good service dropped off when they said…
Good service dropped off when they said they would & friendly staff throughout buying my new car
18 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thank you, Derek! We’re glad you felt supported and that our team made the process friendly and straightforward.
Many Thanks,
Customer Service Team
Excellent service from very helpful…
Excellent service from very helpful team nothing was to much trouble thank you
11 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks, Nigel! We’re happy to hear our team could help and that nothing was too much trouble.
Many Thanks,
Customer Service Team
5 Stars is not Enough
Zack
Was amazing, fast and really helpful, he had all the paper work done quick and easy, we were in an out with our brand new range
18 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks, Suleman! We’re thrilled Zack could make the process quick and easy, and that you’re enjoying your new Range.
Many Thanks,
Customer Service Team
Excellent. Zack
We had Zack, very lovely and helpful. Super easy and friendly, I would recommend again
18 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thank you, Steven! We’re delighted Zack made your experience easy and friendly. We really appreciate your recommendation.
Many Thanks,
Customer Service Team
Good experience from initial contact to…
Good experience from initial contact to conclusion of sale.
10 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks! We’re glad everything went smoothly from your first contact to completing the sale.
Many Thanks,
Customer Service Team
Great company, great car!
Picked up my new car today and have to say this company was a pleasure to do business with. Communication has been brilliant throughout and Hollie has been a star. Would definitely recommend and would love to do business in the future! Thanks guys!
9 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thank you, Stephen! We’re so pleased Hollie could make your experience enjoyable and that communication was clear throughout. We’d love to assist you again in the future.
Many Thanks,
Customer Service Team
Very happy with the van only thing that…
Very happy with the van only thing that lets it down is the radio reception but this can be done no problem
9 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks, Jon! We’re glad you’re happy with your van. Hopefully the radio reception improves easily, and we’re always here if you need any help.
Many Thanks,
Customer Service Team
Fast excellent service great staff
8 October 2025
Unprompted review
Reply from Jagland Empire Ltd
Thanks, Vickie! We’re thrilled you found the service fast and that our team could make everything run smoothly.
Many Thanks,
Customer Service Team
Reply from Jagland Empire Ltd
Thanks, Rajeetharan! We’re glad you had a smooth experience and were able to drive away the same day.
Many Thanks,
Customer Service Team
The sale was easy with great…
The sale was easy with great communication throughout.
I would buy from them again.
19 September 2025
Unprompted review
Reply from Jagland Empire Ltd
Thank you! We’re pleased the sale was easy and communication was clear throughout. We’d be happy to assist you again in the future.
Many Thanks,
Customer Service Team
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