Invoice Simple Reviews 

350
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers had a great experience with this company. Customers consistently praise the user-friendly interface and the ease of creating, sending, and tracking invoices across various platforms. Many people appreciate how simple the app makes billing, tax preparation, and overall business streamlining. Reviewers also highlight the excellent customer service, noting quick responses and helpful support from human agents. However, some customers expressed dissatisfaction with the increasing prices and the removal of previously included features, often without notice. There were also mentions of issues with payment processing, specifically with the transition to Stripe, leading to delays and difficulties for customers. A few other people also felt that the app's functionality for sending invoices directly to clients could be improved, as some recipients had trouble opening them.

What people talk about most

User experience

Users describe positive interactions with the user experience, often highlighting its simplicity and ease of... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and... See more

Application

Customers had ambiguous experiences with the app, with many praising its ease of use for invoicing and its... See more

Price

Reviewers highlight negative aspects of price, with many expressing frustration over repeated and significant... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the ease and speed of receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

350 reviews

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Asks customers to review

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3.9

All reviews

(350)

281 reviews in the last 12 months

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Rated 1 out of 5 stars

I took out a premium subscription with…

I took out a premium subscription with Invoice Simple on 26-02-2026.
Subscription costs €204.99.
The costs were initially €55 per year.
Every year, the costs increase significantly.
You would expect top-notch service for that.

But unfortunately, that is not the case.
This is the third time in 3 months that the app isn't working again.
I am being asked to take out a subscription worth €204.99 again.
My subscription is not even 2 months old.

Contacted the technical team at Invoice Simple.
Their advice was to log out of the app and log back in.

And to restore the purchase.

That doesn't work at all.
Their solution: they are not providing any further updates.
What does it come down to?

Paid €204.99 for two months of misery.

And now I can't do anything at all with the app.
Which is a problem because I have to create and send invoices every day. This is costing me clients and causing me to get into trouble with my clients.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely impossible to get support…

Absolutely impossible to get support from this company.

I’ve been a paying customer for years, and suddenly my account has been restricted without any proper explanation. Despite payments still being taken, I can no longer send invoices or even access my own data properly.

To make things worse, all I receive are automated responses (in Dutch), with no real customer support or resolution. I’ve tried multiple times to get in touch, but it’s like speaking into a void.

They’ve effectively locked me out of my own invoices while continuing to charge me — which is completely unacceptable for a service that businesses rely on.

If you’re considering using this platform, think twice. When things go wrong, there appears to be no real supportonly A.I that speak in a different language , no accountability, and no urgency to fix serious issues.

Extremely disappointing experience.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Shawn was Great

Shawn was Great! Very helpful and quick responses. Great support make me feel better spending the 20.00 a month

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Where do I start...

Where do I start.... No one will take ownership of the issue, all I keep getting is go speak with google support ... How is there not a team that liaises with Google support, I've been charged for 3 months consecutively on two different plans/subscriptions one being plus and the other one being premium. Both invoice simple and Google support say a a refund is valid as they can both clearly see that have been charged three months but no one can do a refund as it falls out outside of Google's supports policies and invoice simple don't do refunds at all apparently..... I've been a customer with invoice simple for the last four and a half years and I'm disgusted in the way that I've been treated as a customer.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy you are on my side!!!

I have used your system with great success. A few days ago my payments were not going through but the support team helped me greatly and solved my problem very fast. They communicated with me in such a simple way that my frequent "nerves" were littled and had everything flowing now. Thanks IS TEAM.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous

Absolutely horrendous. I’ve never used this company and somehow they’ve been charging my credit card every month. When I go to cancel they keep asking for me to go the my account or login to an app that doesn’t exist. They have no customer support via phone and they keep requesting the same thing over email and are not cancelling/refunding my charges. I have to go through Capital One to have my credit company dispute them.

2 April 2026
Unprompted review

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