Invoice Simple Reviews 

351
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers had a great experience with this company. Customers consistently find the application user-friendly and simple, making tasks like creating, sending, and tracking invoices efficient and easy. Many people praise the customer service for being quick to respond, helpful, and providing top-notch support, often with human assistance. However, many customers expressed dissatisfaction with frequent price increases and the introduction of limits on the number of invoices, often without prior notice. Some people also felt that the app's functionality for sending invoices directly to clients was confusing, and features were sometimes removed or put behind additional fees. Additionally, a few users reported issues with payment processing, including slower payouts and difficulties with certain payment methods.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the platform's simplicity and ease of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness,... See more

Application

Customers had ambiguous experiences with the app, with many praising its ease of use for invoicing and its... See more

Price

Reviewers express significant dissatisfaction with the pricing, noting consistent and substantial increases... See more

Payment

Clients share ambiguous opinions on payment, with some reporting positive experiences, such as quick issue... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(351)

282 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

I've been using this for a couple of years and have no complaints. They consistently upgrade and add features like client funding and QTag for ease of use.

25 March 2026
Rated 4 out of 5 stars

The chat help was good

The chat help was fine. She was as helpful as she could have been unfortunately the greed of the company she works for is a whole other conversation…

23 March 2026
Unprompted review
Rated 3 out of 5 stars

issues with the program

issues with the program, i have contacted support, they ask me to repair there program issue, i dont know how, and when it prints on customers invoice, it adds lines at the top, makes me look like im using second hand paper. im looking ellswhere for service. and no support number.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

This company likes to scam their own…

This company likes to scam their own customers. Highly unethical company. They are coming out with “new plans” -downgrading & removing features from current plan holders and charging them the same amount. Actually disgusting business practice. Shameful.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, always prompt email responses within 10 minutes or less , I’ve been using Invoice Simple for years and will continue using it! My best recommendations!👏👏🤗

18 March 2026
Unprompted review
Rated 4 out of 5 stars

The programme has ease of use

The programme has ease of use. It would be nice though to create statements from my desktop and not just my cellphone. If i have any issues it is dealt with promptly.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing platform

Amazing platform. I've tried several apps and they need a lot more work to be consistently useful. This app has it all! I definitely recommend trying it out.

10 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look