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Invoice Simple Reviews 

350
•
TrustScore 4 out of 5

3.9

Business Services
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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers had a great experience with this company. Customers consistently praise the user-friendly interface and the ease of creating, sending, and tracking invoices across various platforms. Many people appreciate how simple the app makes billing, tax preparation, and overall business streamlining. Reviewers also highlight the excellent customer service, noting quick responses and helpful support from human agents. However, some customers expressed dissatisfaction with the increasing prices and the removal of previously included features, often without notice. There were also mentions of issues with payment processing, specifically with the transition to Stripe, leading to delays and difficulties for customers. A few other people also felt that the app's functionality for sending invoices directly to clients could be improved, as some recipients had trouble opening them.

What people talk about most

User experience

Users describe positive interactions with the user experience, often highlighting its simplicity and ease of... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and... See more

Application

Customers had ambiguous experiences with the app, with many praising its ease of use for invoicing and its... See more

Price

Reviewers highlight negative aspects of price, with many expressing frustration over repeated and significant... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the ease and speed of receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!

Contact info

3.9

Great

TrustScore 4 out of 5

350 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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3.9

All reviews

(350)

280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Michele was helpful and ensured I knew…

Michele was helpful and ensured I knew they were actively working on my issue. She checked in periodically while it was being worked on and followed up afterwards to make sure there were no other issues found. Excellent customer service! Thank you!

6 May 2026
Unprompted review
Rated 1 out of 5 stars

THIS MICKEY MOUSE CANADIAN COMPANY IS A…

THIS MICKEY MOUSE CANADIAN COMPANY IS A BIG JOKE. HOW THEY ARE STILL IN BUSINESS AMAZES ME. YOU CAN'T EVEN CONTACT THEM. THEY HIDE FROM THEIR CUSTOMERS. THEIR MICKEY MOUSE SITE ALWAYS CRASHES, YOU LOSE YOUR SAVED WORK, YOU LOSE YOUR SAVED INVOICES, AND WASTE YOUR TIME WITH THIS HORRIFIC SITE.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Very patient

Very patient, caring & professional & stuck with me until the very end! Thank You So Much Jaymalyn!!! You're such a blessing!!!

5 May 2026
Unprompted review
Rated 1 out of 5 stars

I keep getting 0 invoices left for both…

I keep getting 0 invoices left for both my accounts. I am paying for unlimited in both and within the last few days have been getting this issue when I have never had an issue. Each time you guys want me to delete and install the app again and if I have to do it again i will cancel both of my subscriptions and write a negative review

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Invoice App

I've been using Invoice Simple for years. The app and site make it super easy to generate new invoices and I love that I can start one on the app and continue building out the invoice on the website, so no matter where I'm at, I can always adjust on the fly.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceeding Expectations

Exceeding Expectations

I had an amazing experience resolving invoicing issues . Rose helped resolve the arising issues within 3 minutes . Understood my requirements and acted swiftly to resolve.

I highly recommend Invoice Simple for invoicing and booking needs

28 April 2026
Unprompted review

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