Industrial Commercial Lighting Reviews 

538
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly, and products match website descriptions perfectly, providing fantastic value for various projects. Shoppers appreciate easily finding hard-to-find lighting parts at fair prices, noting that customer support is genuinely helpful and placing orders online is always smooth. However, some people mentioned experiencing frustrating delivery delays, missing tracking updates, or receiving incomplete shipments that caused unexpected project setbacks. A few consumers also reported occasional issues with missing hardware components or receiving replacement items that did not work properly upon arrival.

What people talk about most

Product

People report high satisfaction with the product quality, noting that items arrive quickly, function... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that orders arrived quickly... See more

Order

Consumers find order satisfaction to be high, frequently highlighting that the website is easy to use and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with well-made items, super... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable costs and fair pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found ICL on line while searching for driveway bollard lights. I chatted with an on line associate regarding questions I had and order/delivery times. When we were ready for the bollards at our buil... See more

Rated 5 out of 5 stars

Easy to surf their inventory. Online process smooth including being upfront with choices of shipping and costs. Shipping was as paid for- fast and no hiccups. Will definitely shop again. Thank you... See more

Rated 5 out of 5 stars

I was able to call and speak to a representative to confirm the product was including all the features listed. Nothing was hidden or needed to be added as an accessory. The product was delivered in a... See more

Rated 5 out of 5 stars

The shopping experience was good. I am disappointed with the length of the pig-tail/wire connection. These lights will be in the MOST harsh environment imaginable. I hope they live up to the IP claim?... See more


Company details

  1. Lighting Store

Written by the company

Industrial Commercial Lighting (ICL) provides commercial-grade light fixtures and lighting solutions to a wide range of businesses and industrial facilities. We pride ourselves on supplying a wide range of reliable products that meet the diverse lighting needs of our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

538 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(538)

278 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service! I found ICL on line while searching for…

I found ICL on line while searching for driveway bollard lights. I chatted with an on line associate regarding questions I had and order/delivery times. When we were ready for the bollards at our building project I returned to the website to order the products & mounting anchors, but the cart wasn’t showing the right # of lights and anchor kits so I called and had an associate assist me with the order. The products arrived UPS faster than expected and appeared in good shape. We are paving our 700 ft driveway and preparing to install them this week. Your customer service is great, and we are hoping we love the products! Our electrician looked over the specs on the bollards we chose and gave his approval, so we can’t wait to put them in!

3 August 2026
Rated 4 out of 5 stars

The light itself was in good condition

The light itself was in good condition. Have not connected yet.
The clips in the box were crushed, but we were able to straighten.
The hanging hardware that was pictured was not an accessory provided. I may have overlooked that detail before purchase.

16 July 2026
Rated 1 out of 5 stars

I have not yet received the product

I have not yet received the product - so i have nothing to rate

13 July 2026
Industrial Commercial Lighting logo

Reply from Industrial Commercial Lighting

Hi Jack,

Thank you for your feedback! We understand that you haven't received your order yet. The review request you received is intended to gather feedback about your shopping experience, such as the ordering process and checkout experience. Once your order has been delivered, you'll receive the opportunity to leave a separate review for the product itself.

We appreciate your patience and hope your order arrives soon. If you have any questions about your shipment or need assistance, please don't hesitate to reach out—we're happy to help!


https://www.superbrightleds.com/contact/form/email-us

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