Industrial Commercial Lighting Reviews 407

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and functionality, often noting that items work exactly as described and are built to last. Many consumers appreciate the competitive pricing, finding products to be more affordable than at other retailers. The ordering process is frequently highlighted as easy and straightforward, and the delivery service is often described as super fast and efficient, with items arriving well-packaged and on time. However, some customers also noted issues with their orders, such as receiving incorrect items or products that did not function as expected, like a transformer not producing enough voltage. A few people experienced delays in receiving their orders, with some items being back-ordered or shipping information being unclear. There were also isolated instances of products arriving damaged, such as a cracked light.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, functionality, and accurate... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping, with... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy and smooth ordering... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the brightness and durability of... See more

Price

Reviewers highlight positive aspects of price, with many customers finding the pricing to be good, fair, and... See more

Based on these reviews

Rated 5 out of 5 stars

The price and how fast I got it I'm going to be telling people that I know that work in electrical to order from you from now on because it's cheaper than in Lowe's or Home Depot. I work in the elect... See more

Rated 5 out of 5 stars

First time purchaser on my account and I have been impressed on your Companies Quality of Service! Your employees demonstrate professional assistance, that has given me convenience in the outcome! Als... See more

Rated 5 out of 5 stars

Bought a transformer for deck lighting. Super fast shipping and very well packaged. Took me less than 10 minutes to remove the old, install the new, and get it set up. Easy to follow instructions fo... See more

Rated 5 out of 5 stars

bought the light they recommended to light up a fairly large US Flag on a monument. Their recommendation was spot on. Works great with plenty of light at close to 40ft. Also price was considerably bet... See more


Company details

  1. Lighting Store

Written by the company

Industrial Commercial Lighting (ICL) provides commercial-grade light fixtures and lighting solutions to a wide range of businesses and industrial facilities. We pride ourselves on supplying a wide range of reliable products that meet the diverse lighting needs of our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

407 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

One minor issue

My only complaint was that I was not informed the packages required signature for delivery until after they tried to deliver them and I was not home.

3 April 2026
Rated 5 out of 5 stars

Great service

The order was received in a timely manner, although the box condition was questionable no fault to ICL, it was well packaged and did not obtain any damage to the product. I would recommend ICL to anyone with lighting needs.

2 April 2026
Rated 4 out of 5 stars

Fast service

Fast service, having the product on hand and getting it shipped out. Overall good pricing. Actually getting the product prior to the due date. Plus caring about the customer.

27 March 2026
Rated 5 out of 5 stars

Lights are super bright!!

Fast easy ordering. Answered my online chat promptly. Lights are super bright!! Now hoping they will last a long time…unlike some of the cheaper LED lights I’ve purchased in the past .

26 March 2026
Rated 5 out of 5 stars

…Replacing old can lights.

Getting the old can lights out was a royal pain. Hooking up the new ones was super easy. Also they are brighter than the old can lights, even with the
candle power set on the lowest setting. I did
not realize that there were 3 settings for the
brightness of the lights. Just love them.

25 March 2026

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