Industrial Commercial Lighting Reviews 

531
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 270 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that orders arrive very quickly and in excellent condition, making the entire delivery process exceptionally smooth and reliable. Buyers also appreciate the outstanding product quality, noting that items match descriptions perfectly, offer great value, and work wonderfully for their projects. Shoppers find the website very easy to navigate when searching for specific lighting parts. However, some reviewers were not happy with delivery delays or shipments taking longer than expected to reach them. Some people also felt that packages occasionally lacked necessary components, required extra pieces, or contained incorrect items altogether.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting reasonable prices, great quality,... See more

Delivery service

People report positive experiences with delivery service, noting that orders generally arrive quickly in a... See more

Order

Consumers find order satisfaction high, frequently praising the user-friendly website and prompt, reliable... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the well-made lights,... See more

Price

Clients share positive opinions on price, consistently noting that items are available at a reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found ICL on line while searching for driveway bollard lights. I chatted with an on line associate regarding questions I had and order/delivery times. When we were ready for the bollards at our buil... See more

Rated 5 out of 5 stars

Easy to surf their inventory. Online process smooth including being upfront with choices of shipping and costs. Shipping was as paid for- fast and no hiccups. Will definitely shop again. Thank you... See more

Rated 5 out of 5 stars

I was able to call and speak to a representative to confirm the product was including all the features listed. Nothing was hidden or needed to be added as an accessory. The product was delivered in a... See more

Rated 5 out of 5 stars

The shopping experience was good. I am disappointed with the length of the pig-tail/wire connection. These lights will be in the MOST harsh environment imaginable. I hope they live up to the IP claim?... See more


Company details

  1. Lighting Store

Written by the company

Industrial Commercial Lighting (ICL) provides commercial-grade light fixtures and lighting solutions to a wide range of businesses and industrial facilities. We pride ourselves on supplying a wide range of reliable products that meet the diverse lighting needs of our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

531 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(531)

271 reviews in the last 12 months

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Rated 1 out of 5 stars

Never received item

Never received item. USPS says they never picked it up from Industrial Commercial Lighting.

16 September 2026
Industrial Commercial Lighting logo

Reply from Industrial Commercial Lighting

Hi Gary,

We’re very sorry that you have not received your order. Your order was placed and shipped from our warehouse on 9/16 via Standard USPS delivery. At the time the order shipped, we also sent you an email with the USPS tracking number so you could follow the shipment.

Unfortunately, after reviewing the tracking information provided by USPS, it appears that the package may have been lost in transit. When you contacted us, we explained that we would be filing a claim with USPS for the lost package, and an RMA was also filed so that you can receive a refund.

Please allow 7–10 business days for the refund to become available. In the event that USPS recovers the package and it is delivered to you, please use the prepaid return shipping label we provided to return the package to us.

We sincerely apologize for the inconvenience and frustration this has caused. If you have any further questions or need any additional assistance, please don’t hesitate to reach out—we’ll be happy to help.

https://www.industrialcommerciallighting.com/contact/form/email-us

Rated 5 out of 5 stars

Easy to surf their inventory

Easy to surf their inventory. Online process smooth including being upfront with choices of shipping and costs.
Shipping was as paid for- fast and no hiccups.
Will definitely shop again.
Thank you!

18 September 2026

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