The process was simple, I ordered the lights and they were delivered. I was short one box but we are working on that now. All in all, I would highly recommend using Industrial Commercial Lighting.
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I found ICL on line while searching for driveway bollard lights. I chatted with an on line associate regarding questions I had and order/delivery times. When we were ready for the bollards at our buil... See more
Easy to surf their inventory. Online process smooth including being upfront with choices of shipping and costs. Shipping was as paid for- fast and no hiccups. Will definitely shop again. Thank you... See more
I was able to call and speak to a representative to confirm the product was including all the features listed. Nothing was hidden or needed to be added as an accessory. The product was delivered in a... See more
Company details
Written by the company
Industrial Commercial Lighting (ICL) provides commercial-grade light fixtures and lighting solutions to a wide range of businesses and industrial facilities. We pride ourselves on supplying a wide range of reliable products that meet the diverse lighting needs of our customers.
Contact info
Earth City, United States
- 888-249-8166
- industrialcommerciallighting.com
4.6
Excellent
540 reviews
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Replied to 88% of negative reviews
Typically replies within 24 hours
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good excellent
11 July 2026
Great Experience! Would Purchase From Again!
The product shipped faster than expected! Very pleased.
30 June 2026
They were quick to deliver my order
They were quick to deliver my order - however it was the wrong color
They were easy to take care of the refund
20 June 2026
The service was great and so was the…
The service was great and so was the price and quality of the lights. I have already purchased more lights for another project.
24 June 2026
Everything as it should be
Everything as it should be. Quick, easy ordering and quick delivery.
23 June 2026
Residential recessed lighting is…
Residential recessed lighting is getting hard to find. ICL has a great assortment. Their website provides good descriptions of available lights so the correct lighting is easy to identify. And their delivery is speedy.
14 June 2026
Description was perfect
Description was perfect! Ordered it based on description and was completely satisfied will order again!
18 June 2026
I couldn’t find the light anywhere…
I couldn’t find the light anywhere except u guy had it in stock .
17 June 2026
Product was easy to order
Product was easy to order, ability to customize was easy, and it was delivered when promised.
12 June 2026
Make sure you understand what you need
There were three issues with my experience
1) The light fixtures did not come with the required Canopy Suspension Mounts, so I had to order them separately resulting in project delay.
2) The item was supposed to ship same day, and I paid for priority shipping. It did not ship until the day after, and was delivered 2 days after the estimated date.
3) The canopies do not cover a stander ceiling box, so now my electrician needs to find a different cover plate.
Overall, three separate orders, three separate electrician trips.
12 June 2026
Reply from Industrial Commercial Lighting
Good afternoon,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
After reviewing our records, we only show one order associated with your information, which was for the Canopy Suspension Mount. We do not see any additional orders in our system.
Regarding the canopy mount, the Canopy Suspension Kit is designed to mount the Up/Down Linear Pendant Light and other suspended light fixtures to a junction box. To help customers determine whether the product will work for their specific application, we provide a complete dimensional drawing on the product page for review prior to purchase.
We also reviewed the shipping details for your order and found that it was placed on Friday, June 12, and shipped the same day via USPS. A shipping confirmation was sent to the confirmed email address on file and it contained the assigned USPS tracking number. We apologize for any confusion regarding expedited shipping; however, we do not currently offer an expedited USPS shipping option. If a faster delivery timeframe is needed in the future, we recommend selecting UPS Next Day Air or UPS 2nd Day Air at checkout.
We understand your frustration if the product did not fit your application as intended. If you no longer need the item, we do offer a 45-day return policy and can provide a prepaid return shipping label for eligible returns.
If you have any questions or would like assistance with a return, please don't hesitate to reach out. We are always happy to help.
Best regards,
https://www.industrialcommerciallighting.com/contact/form/email-us
UPS claims package was delivered no…
UPS claims package was delivered no photo available and was not found at the ship to address. Have filed a claim with UPS.
5 June 2026
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