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Incontinencechoice Reviews 

809
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 684 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the exceptionally high quality of the personal care products offered. Consumers consistently note that placing orders on the website is straightforward, while prices remain competitive compared to major physical retailers. However, some people mentioned experiencing frustrating delivery delays and poor handling of parcels with specific external courier services used for shipping. Additionally, a few reviewers noted occasional issues with improper product sizing, tight elastic, or unexpected leakage during overnight use.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting rapid shipping times, timely arrivals, and... See more

Product

Customers had positive experiences with product, highlighting the great value, comfort, and wide range of... See more

Order

Users describe positive interactions with order, highlighting an easy online process and prompt, rapid... See more

Quality

Reviewers highlight positive aspects of quality, expressing high satisfaction with the products they ordered.... See more

Service

People report positive experiences with service, highlighting swift shipping and efficient handling.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Goods arrived in a timely fashion. Have used before so know the product (sensitive body wash) is really good. Ordering was easy. The only slight issue was the state of the package - which probably... See more

Rated 5 out of 5 stars

Discrete packaging and quality products for much less than in the shops Would quite like a FAQ page, eg what is the best thing to wear under thinner materials or white trousers I recently wore a... See more

Rated 4 out of 5 stars

Still waiting to receive these. Cannot blame Incontinence Choice as my order was despatched the day after the order. However delivery by Evri has been very disappointing as they've had it for 6 days a... See more

Rated 5 out of 5 stars

A Superb Experience I can highly Recomend this Company for all your needs. Having bought from them several times now I appreciate their performance with Super Speedy Delivery and an Excelent Produc... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

809 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(809)

689 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Anthony was brilliant on customer…

Anthony was brilliant on customer services as evri so say had my parcel out for delivery and then no scan since, he realised there was a problem and sent out a replacement straight away via DPD which came the very next day, thank you Anthony.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

In this heat

In this heat, these thin, lightweight pants are great. Reduces sweating, easy to was and dry. They are very comfortable. Arrived quickly and not expensive.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Good service…

I ordered on line and received the goods promptly, ensuring I did not have to worry about supplies. What more could you ask of a service?

9 July 2026
Unprompted review
Rated 5 out of 5 stars

The product is a very good fit

The product is a very good fit , so many companies have no idea how to size. How can a sizing L/XL fit those people who are at either end of the scale, it does not work.
Thanks a very comfortable fit and a well made product along with a competitive fit

17 July 2026
Unprompted review

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