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Incontinencechoice Reviews 

810
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 684 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the exceptionally high quality of the personal care products offered. Consumers consistently note that placing orders on the website is straightforward, while prices remain competitive compared to major physical retailers. However, some people mentioned experiencing frustrating delivery delays and poor handling of parcels with specific external courier services used for shipping. Additionally, a few reviewers noted occasional issues with improper product sizing, tight elastic, or unexpected leakage during overnight use.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting rapid shipping times, timely arrivals, and... See more

Product

Customers had positive experiences with product, highlighting the great value, comfort, and wide range of... See more

Order

Users describe positive interactions with order, highlighting an easy online process and prompt, rapid... See more

Quality

Reviewers highlight positive aspects of quality, expressing high satisfaction with the products they ordered.... See more

Service

People report positive experiences with service, highlighting swift shipping and efficient handling.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Goods arrived in a timely fashion. Have used before so know the product (sensitive body wash) is really good. Ordering was easy. The only slight issue was the state of the package - which probably... See more

Rated 5 out of 5 stars

Discrete packaging and quality products for much less than in the shops Would quite like a FAQ page, eg what is the best thing to wear under thinner materials or white trousers I recently wore a... See more

Rated 4 out of 5 stars

Still waiting to receive these. Cannot blame Incontinence Choice as my order was despatched the day after the order. However delivery by Evri has been very disappointing as they've had it for 6 days a... See more

Rated 5 out of 5 stars

A Superb Experience I can highly Recomend this Company for all your needs. Having bought from them several times now I appreciate their performance with Super Speedy Delivery and an Excelent Produc... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

810 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(810)

691 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Happy with the product

Always excellently discreet with the packaging product high quality ordered many times.Delivery (Evri) room for improvement

13 July 2026
Unprompted review
Rated 1 out of 5 stars

This is the second order now as a carer…

This is the second order now as a carer for my elderly mom who prefers these products.
Both orders have been very late delivery even when paying for fast delivery. One parcel was dumped in the dustbin upon delivery.
Great products but delivery does not match unfortunately unreliable

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery and a lot cheaper than the major retailers. They offered brands I had never heard of but they are far superior than the named brands. I will use again

5 July 2026
Unprompted review
Rated 1 out of 5 stars

The package was sent to the wrong…

The package was sent to the wrong address i understand this can happen and i found it by the photo. But I ordered medium and was sent 3 XL i am going to try to send them them back hope to receive a replacement in medium yours Mr Geoffrey Hague

10 July 2026
Unprompted review
Rated 4 out of 5 stars

I couldn’t find the postage option to…

I couldn’t find the postage option to leave my items in a safe place
And considering I was in hospital 🏥 at the time 🕰️ I think 🤔 every order that is made to yourselves it should be in our profile in postage options available
Yes 🙌 I did find everything I had ordered but it needs to be made a lot more simpler and you can put down on everything order were your safe to place is and you just use that every single time instead of having to keep saying it over and over again to keep telling people over and over again
It’s quite simple as you make it

12 July 2026
Unprompted review

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