Hot Tub Master Reviews 

Very good customer service love my hot tub

Absolutely fantastic hottub, probably the best thing we've ever bought, sit and relax in it most days. The installation from the hot tub master team was really good with no hassle. Treat yourself, its like being on holiday every day!!

Excellent service and great hot tub! Super happy

Great experience with Hot Tub Master, tub was delivered within two weeks of making the call, lots of helpful information provided and technical help available if you need it. Would recommend.

Excellent service from start to finish. The information pack that was sent before delivery was excellent and gave me all the information that I needed to be ready for my hot tub when it arrived. I would highly recommend this company.

Great service and communication from start to finish

From point of sale to delivery cannot recommend highly enough,great aftersales team

Absolutely brilliant!! Fantastic service from all involved and love the Hot Tub!! Would recommend these guys.

Excellent service. The delivery team were brilliant and made a difficult task go like clockwork. The Tub is fabulous and we use it most nights. The after sales team have been very helpful. Highly recommended.

Excellent service. The delivery team were brilliant and made a difficult task go like clockwork. The Tub is fabulous and we use it most nights. The after sales team have been very helpful. Highly recommended.

Cannot recommend enough! Great service from enquiring to ordering to delivery. The hot tub itself is incredible, so relaxing and completely relieves any muscle pain or tension! We have used it so much since installing it as it is so easy to maintain and keep in perfect condition.

Buying a hot tub is a big purchase, and Hot Tub Master made sure I was confident I was making the right choice. I opted for the Hunter Y, and I couldn't be happier!
This is my first hot tub and therefore I had hundreds of questions, of which the friendly and knowledgeable staff answered them all without me feeling stupid!
The quality of the tub itself is really great - because of COVID I wasn't able to visit the showroom, so bought it purely online based on photos (and reading reviews like this!). I was therefore slightly apprehensive about it, but when it arrived those fears instantly disappeared!
I've now been enjoying my hot tub for a couple of months, and have had no issues at all - it's been an amazing addition to the garden!

Great tub and good service from Blue Whale

Very happy with our hot tub and everything done by Hot Tub master. Have recommended them to lots of friends already who will also buy later this year. Could not live without our tub now, perfect way to start and end any day! Expect elec to go up but only compare this to having a few coffees out each month, you'll get much more out of it!

I purchased my hot tub through Costco who we’re not very responsive or helpful at all. However hot tub master made up for this completely with excellent customer service from the point of purchase up to delivery being very accommodating. The delivery people we’re very efficient, friendly, and helpful and I was given all the relevant advice both during my purchase and delivery. The product is of very good quality and support is available from customer service when required. Highly recommend, purchase local and within the U.K. !

Excellent service and customer support. HOT TUB MASTER CUSTOMER SUPPORT are always there to answer calls and give advice on after care. We are very happy with the 5 seater Hot tub we have had now for 2 months. Well done and 5 stars for all employees.
Thank you
Bav and Jay.

Recently bought a sky steam 6 seat hot tub from 'hot tub master' the process of ordering the hot tub was straight froward. We were informed of all the requirements from my end from access to electricity supply and delivery. The delivery guys were very polite and couldn't do enough to help squeeze the tub down a very narrow alley way and lift onto 2 levels of decking, all while taking care not to damage both the tub and my house/garden.

We’ve bought a Sky Stream hot tub last year, the delivery was very organised we’ve had to lift the hot tub over the roof and this was not an issue coordinating between the delivery team and local hot tub lifting company. Our electrician had no issues connecting the tub and this was done in less than one hour. The hot tub itself: no issues, easy to operate and to clean works great we’ve had it operating over winter months with no issues whatsoever. Jets are very powerful. Love the LED’s. Overall great company, great product and overall 5 star service ⭐️⭐️⭐️⭐️⭐️

So helpful from start to finish. Excellent price and talked you through the whole process. Would certainly recommend.

Fantastic service from start to finish, tub was delivered and installed by lunch time on the day of delivery! The tub is amazing and we are so happy with it, follow up customer service has been great, any questions answered, would definitely recommend.