Hot Tub Master Reviews 

218
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Very pleased with service from point of order through to delivery. This hot tub has replaced a swimspa which had become too big for us. So glad we purchased from Hot Tub Master as so far no complaints... See more

Rated 5 out of 5 stars

What an amazing company from start to finish. Fiona in sales was very helpful with giving advice on selecting our hot tub and confirming delivery dates. Then the delivery guys were so helpful with se... See more

Rated 5 out of 5 stars

From start to finish the process with Hot tub Master flowed with ease. Fiona was informative with all that needed to be installed before we could accept our Spa. On delivery day the two men were e... See more

Rated 5 out of 5 stars

Just visited this amazing showroom large selection to choose from , Left to look around freely,finally got down to 3 potential hot tubs & Andrew the sales rep pointed out the pro"s & cons to each o... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Hot Tub Master is a uk owned supplier of the best value for money luxury hot tubs for the UK market. We always have huge stocks of hot tubs, which is why our friendly team have the ability to deliver it within 14 working days, whilst also ensur...


Contact info

5.0

Excellent

TrustScore 5 out of 5

218 reviews

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5.0

All reviews

(218)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solar Stream 6 Seater

We bought the Solar Stream 6 Seater and had it installed in early June. We are delighted with it. Hot Tub Master kept us informed on delivery dates and delivered on time. They made sure we were ready to receive it and that meant when it arrived we simply filled it and plugged it in. They gave us lots of information about using and maintaining the Tub. It has really enhanced our garden to make it a fantastic socializing area.

16 July 2020
Unprompted review
Rated 5 out of 5 stars

100% recommended

Purchased a Star Stream 2 from Hot Tub Master, great price, great communication and clear instructions given on the confirmation email.

Hot Tub delivered and installed by the team without any issues and on the given date and time arranged with the installers.

I love my hot tub and purchasing from Hot Tub Master was a hassle free simple process, 100% recommended.

16 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent! Highly recommend

Excellent product! Excellent sales and delivery. Delivered exactly to expectations set on initial and follow up sales call. Excellent post sales support. Small leak fixed rapidly again to timescales agreed on initial fault call. Highly recommend

16 July 2020
Unprompted review
Rated 5 out of 5 stars

Great hot tub

Great service and highly helpful people, brilliant hot tub easy to use overall very happy with service and quality.

16 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Was in contact all the way through from purchasing to delivery.
We even had a few technical issues and called customer service withing 5mins they had answered and got to the problem. Would recommend to anyone in future.

14 July 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic hot tub/company

I had the systream 2 delivered on the 5th of June 2020 as promised.
The two delivery men where very pleasant and helpful and no problem getting the hot tub around a few tight bends without any disruption to my garden and sighted it in the required location.
We are absolutely delighted with our purchase from hot tub master and would highly recommend this company to everyone.
Very professional.

14 July 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous product

Fabulous product, and excellent service. Instillation was no issue and the guys who came to fit Hot Tub were great, very knowledgeable (lots of handy hints). We love our "Hot Tub life" and have only had one day off from the tub in 2 months. Would highly recommend. Thanks so much Blue Whale Spa (Hot Tub Master). Love Josie & Chris x

14 July 2020
Unprompted review
Rated 5 out of 5 stars

Really great purchase

Really great purchase. We're delighted with the hot tub, which was fantastic value for money. Customer service was perfect, delivery and installation very prompt and efficient. All in all, 5 out of 5.

11 July 2020
Unprompted review
Rated 5 out of 5 stars

OUR HOT TUB

Purchased our hot tub a couple of months ago and have used it pretty much every other day!

Very good sales and after sales service

11 July 2020
Unprompted review
Rated 5 out of 5 stars

Having at first been sceptical as to…

Having at first been sceptical as to why we needed a hot tub in our lives, I did however give in to my fiancé’s wishes and we went ahead with the purchase. I have to say the process has been easy and seamless from start to finish, the delivery team were incredibly helpful and knowledgeable, the sales team were easy to work with, and most importantly the product itself is incredible. I now know why we needed this amazing piece of kit in our lives. From family events to quiet Sunday mornings this hot tub has changed our lives greatly.

9 July 2020
Unprompted review

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