Holiday Bay Reviews 

Bob has been putting a holiday itinerary together for myself & my wife across 🇨🇳. He is so accommodating & efficient at his job he is a credit to your company. Wouldn't hesitate to get in touch with him again in the future.
Yours sincerely
Mr Paul Bradshaw.

We were looking to do a holiday of a lifetime and were connected to Denver whom handled our request efficiently, any queries we had were answered and our holiday was arranged. When I had an issue I got in touch and it was dealt with, the communication was easy and not a problem. Very happy with the whole process and looking forward to our multi centre travel next year 😎 We would definitely recommend this holiday company to anyone looking to book this kind of holiday.

Hi, my name is Andy Woodbridge, I have recently been looking to book a 3 week vacation in October. After lots of research I got in touch with Holiday Bay. A lady by the name of Becky took on the task of providing me with an absolutely unmissable bargain of the century. To this moment I do not know how she managed to get such a great deal. She planned everything from departure at LHR and then step by step until our return. Trust me, if you are looking for a step by step vacation with everything catered for, Becky is either at the other end of the phone or online, she definitely will deliver. Not sure if Becky will read this, but if you book with her please thank her on my behalf .

Although due to unforeseen circumstances I didn’t go ahead with the booking I had initially enquired about I can highly recommend this company and in particular Rex. Upon my initial request for information I was only met with what I can describe as an instant response to my query with a selection of dates airports. Response was quick and very informative. Even after all Rex’s work it wasn’t a problem to him when I said I could not go ahead. No push to proceed ever came from him or this company. If I do go ahead I will definitely go with this company. Thanks again Rex

My sister and I had an amazing 2-week travel experience to Asia and Australia. We would like to commend Arya for organizing such a seamless holiday experience from booking our itinerary to selecting comfortable hotels in excellent locations. Every hotel was strategically situated, with easy access to buses, trains, and a variety of restaurants, making it incredibly convenient to explore each destination.
Communication throughout the entire process was outstanding. The booking documents provided were clear, well-organized, and made navigating between different countries smooth and stress-free. Thank you, Arya, for your professionalism, attention to detail, and for making our trip such a memorable and enjoyable experience. We highly recommend your services!

Hi There

I would just like to say, I have recently been dealing with Becky Hope from Holiday Bay and the experience has been a pleasure and very easy

This type of thing normally stresses me out and has myself questioning everything, leaving me with sleepless before go

Becky has been very friendly and reassuring, answering many awkward questions from myself

However Becky has made me feel very reassured and I look forward to working with her again planning next years adventure

Excellent service. Rex created a plan perfect to my needs with all details.

Arya did an absolutely amazing job organising our trip from London to Bangkok, Chiang Mai, and Phuket. Every detail was carefully planned, from the international travel to the internal flights and all our airport pickups. Everything ran smoothly, making our trip completely stress-free and enjoyable.

She was professional, organised, responsive, and ensured we had a seamless travel experience from start to finish. I highly recommend Arya to anyone looking for a reliable and efficient travel planner. Thank you for making our holiday so memorable!

Rozi was extremely helpful and very quick responding to my questions and queries. The quote was very competitive and included everything I could have asked for.

My enquiry was dealt with by Bob,
The information given, was provided professionally and in an easy to understand format.
All the details given matched my requests and any changes from my request ie itinerary etc were amended in a timely manner and the details once again provided. A great service, I would highly recommend using this company to assist with holiday enquiries.

Great Customer Service , all my queries answered. I dealt with Becky who was very helpful.

Thanks you to Izanne who gave quick responses to my enquiries! Very helpful would definitely recommend.

I have been an awkward customer .with different itinerary. Changing hotels ETC .And my agent REX .has been more than helpful and obliging .
so far so good .let's hope the rest of the trip goes as well .

I am interested in taking a trip to Asia with two family members so I contacted Holiday Bay. I was helped by Bob who suggested several trips. Passing on my requirements he finally sent me the full details of two holidays which might suit the three of us. We are leaning towards 8 days in Korea. He was most helpful and now its up to us to make the decision. If the booking process is as informative and helpful as finding a trip, i will be very satisfied

I had a good experience with one of their staff, Bob. He was patient to do my traveling itinerary and make it flexible.
It was a great service.

IZANNE was very quick to get back to me with answers to my questions. Although we didn’t actually book this time I would certainly consider consulting IZANNE and Holiday Bay again

A faultless service, I worked with Bob to book through Holiday Bay and he couldnt have helped any more or been more efficient than he was. Explained what it was I was looking for and a short time later Bob came back to me with an 8 day trip, hotels, flights, connections and all other boxes ticked for activities I have planned, a pleasure to deal with, thank you 😊

Supplied great info very promptly, lots of help thanks to Izanne.

We recently returned from our Thailand trip, and I can’t thank Arya enough for making the entire experience so smooth and memorable.

From the very beginning, Arya was professional, patient, responsive, and incredibly helpful. Planning a multi-city international trip can be overwhelming, but she handled every detail with care, allowing us to simply enjoy the experience.

Like any trip, we encountered a couple of minor hiccups, particularly with luggage allowances on the domestic flights and the airport transfer vehicle size. What stood out was how quickly Arya responded and worked to resolve the issues. Knowing we had someone we could rely on throughout the trip gave us real peace of mind.

The itinerary was thoughtfully planned, and each destination offered something unique. Our hotels improved with every stop, with the Phuket hotel being the standout—it was perfectly located, beautifully presented, and the ideal place to end our holiday. Overall, the trip exceeded our expectations, and we created memories that will stay with us for a lifetime.

If you’re looking for someone who genuinely cares about your travel experience, pays attention to the details, and continues to support you even after you’ve left home, I wholeheartedly recommend Arya. Her dedication, professionalism, and commitment to making sure her clients have an incredible experience truly set her apart.

Thank you again, Arya, for all your hard work and support. We genuinely appreciate everything you did for us, and we’re already looking forward to planning our next adventure—South Korea (and possibly Japan)—with you!

Well explained easily understood the package