GiftedTouch.com Reviews 

161
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My experience with Gifted Touch has been wonderful. I had a question, chatted with a member of the team online. It wasn’t able to get resolved so it was forwarded to a customer service lead. I figured... See more

Rated 5 out of 5 stars

We have made 2 large purchases now. First purchase was 9 exam chairs and stools 2 years ago for our dermatology office. They are great for both our medical/surgical days and our cosmetic/laser days. T... See more

Rated 5 out of 5 stars

Recently, I have made two purchases from Gifted Touch. The Luxe Lift Comfort Electric Spa + Massage Table is not only beautiful, but also comfortable and accessible for my patients. My... See more

Rated 5 out of 5 stars

I have been a practicing Cosmetic Surgeon for 17 years. We have always been unsatisfied with the procedure room chairs that we have had in our office. We just opened a new center in Austin, TX and w... See more

Company details

  1. Medical Equipment Supplier

Written by the company

GiftedTouch.com – Premium Exam Chairs for Comfort & Efficiency Medical & Spa Exam Chairs Designed for Excellence At GiftedTouch.com, we provide high-quality exam chairs designed to enhance comfort, functionality, and durability for medical, spa, and wellness professionals. Our selection includes electric exam chairs, procedure chairs, and treatment tables—all engineered for seamless patient positioning and practitioner efficiency. Why Choose GiftedTouch.com? Superior Quality & Durability – Built with precision for long-lasting performance. -- Ergonomic & Adjustable – Designed for optimal patient comfort and practitioner ease. -- Trusted by Professionals – Serving medical offices, spas, dermatologists, chiropractors, and wellness centers. — Competitive Pricing & Reliable Service – Get the best value with dedicated customer support. Explore Our Exam Chair Collection Electric Exam Chairs – Smooth, motorized adjustments for effortless positioning. Procedure Chairs – Versatile designs for medical and cosmetic treatments. Massage & Spa Tables – Luxurious comfort for wellness professionals. Chiropractic & Therapy Tables – Supportive and customizable for therapeutic practices. Bulk Orders & Repeat Customers We specialize in bulk orders and repeat client relationships, ensuring that businesses get the right solutions at the best prices. Need guidance? Our team is here to help you select the perfect exam chair for your practice. Shop Now & Elevate Your Practice Find the best exam chairs and treatment tables at GiftedTouch.com. Experience superior craftsmanship, ergonomic comfort, and reliability—all backed by excellent service. -- Contact us today for expert advice or a personalized quote!


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Awesome

My Package came 2days before scheduled time. I will definitely fo business again. Very friendly staff not to mention helpful.

12 February 2016
Unprompted review
Rated 5 out of 5 stars

Great Place! Great Prices!

Have ordered product from Gifted Touch and everything was great from the Customer Service from Jeff to the ontime delivery and great equipment everything was excellent. They beat most other's on prices. You can't go wrong here!

6 January 2016
Unprompted review
Rated 5 out of 5 stars

So Happy!

I received all of my products in a timely manner and without exception am super thrilled with them.

Thanks for the amazing service and again for helping find products that best serve my purposes!

22 December 2015
Unprompted review
Rated 5 out of 5 stars

Wowza!

I am completely floored by the quality of the service I just received! I went online to look for my dream table and was having a hard time finding it. Today I landed on Gifted Touch's page and my challenges were quickly removed.

First there was the online chat. I did not see the exact table I was looking for but saw two that were close. I was able to describe what I liked in both of those tables and the online person sent that information to Jeff

Secondly, Jeff called with a clear idea of what I was looking for but made sure to listen to what I said. He made great recommendations and I am 100% confident I will be happy with my table and other supplies. So confident I am filling out this review the day of my order and not after my items have been received.

Finally no shipping cost was the icing on the cake.

I definitely have bookmarked this website for future supply needs!

11 December 2015
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I was surprised to have on line assistance while browsing their Websites @ 8:30 in the evening. I got a follow up call within 15 min. They were willing to beat another company 's price with no problem. My table was,not in stock so Jeff offered me an upgrade for the same price. Very professional & courteous.

24 November 2015
Unprompted review
Rated 3 out of 5 stars

Disappointed

I ordeted a table warmer on Fri 10/16. It didn't SHIP OUT until almost a week later, and I'll probably have to wait another 5-7 days for it to arrive. I ordered a speaker from eBay that same night. It arrived in 3 days. I was expecting eBay to be the one I was waiting for.

Since it took so long for them to ship my order, it makes me wonder about their customer service. Is my order important to them? If I have an issue, will they be quick to respond? Unfortunately I can't answer these questions since I'm still waiting for my order.

PS. The only reason I give them 3 stars instead of 2 is bc they had a discount.

25 October 2015
Unprompted review
GiftedTouch.com logo

Reply from GiftedTouch.com

As with any ECommerce Business, we also do sometimes do hear concerns about delivery time, and this is something we are constantly working to make improvements on. What we are doing to help with this is working on internal systems with our vendors to streamline the order entry+processing+shipment time.

This order was placed on a Friday 10/16 after the end of the business day, at 10:01pm
It shipped out from San Diego 4 business days later on Thursday (10/22)
Delivery into New York by Fedex Ground will be on Wednesday (10/28)

We did discount this customer’s order, and we also shipped the order free of cost too! With those savings considered, the customer got this item at nearly what our cost was! Which is something we're happy to do when we can because we love to make our customers happy, and we know how much this can help a small business out!!
We have warehouses around the country, and that’s a factor that varies by product. If their location had happened to be on the West Coast, for this particular item, their delivery time would have been as little as one day. This is also an aspect of our operations that we're constantly making improvements on and adjustments to.

By the time most of you read this, the delivery will already have successfully taken place.☺
For some items that we sell at rock bottom prices, and also offer discounts on and also offer free shipping, we hope that our customer’s expectations regarding how quickly their item will come are set keeping in mind the great value proposition that we offer! ☺
For all of you who have made it to the bottom of this response, if you would like a discount coupon for our site, feel free to enter code 998 for a $9.98 discount off your order of any size.

We thank you from the bottom of our hearts for taking the time to care about our processes and procedures, and we appreciate your feedback!
It helps us to improve the way our company works for you! Thank you!!

Rated 5 out of 5 stars

great experience, great product!

Initially there was a little snag in the process, but Gifted Touch went above and beyond to remedy the situation. They helped me select another unit and rushed it to me. I would definitely purchase from them again. Thank you for being amazing.

20 October 2015
Unprompted review
Rated 5 out of 5 stars

This Company made me Happy!

I am a new skincare company and knew I needed to grow my business with an amazing microdermabrasion machine. I searched the Internet hi and low and did my research on what's best and kept looking at a refurbished machine from Gifted Touch because of the price point of what I could afford. I talked with the owner and he helped guide and educate me on there policies and products with there company - I felt relieved after the first conversation - so I Ordered my first Derma Genesis for my shop. I love, love, love it!!! It has already increased my revenue and I will be ordering from here on out from Gifted touch!!! With no hesitation - I am a very Happy Esthetician!

1 October 2015
Unprompted review
Rated 5 out of 5 stars

Electric Massage Table

I had a wonderful experience purchasing through this company! They were able to quote me less than half of any other company's shipping. The first table wasn't in perfect condition and they very quickly arranged for another one to be sent out. I was very impressed with the level of customer service and would highly recommend this company to anyone.

30 September 2015
Unprompted review
GiftedTouch.com logo

Reply from GiftedTouch.com

We LOVE our customers!!! Thank you Laura for putting your Trust In GiftedTouch.com
Whenever there's an issue, give us a moment to help you solve it and we will!!
Shipping large freight Items to Alaska can be challenging, but we did see it through, and made sure that the carrier took responsibility for the way they had handled things. And they did! It worked out in the end. We appreciated so much your patience and understanding. In the end, we got to know our customer and her needs better, so it was a win-win all around!! We're here when you need us!!

--Team Support, GiftedTouch.com

Rated 2 out of 5 stars

item was broken & no tracking

Screws had fallen out of the dryer and husband had to put it back together. Wish I would have had tracking get also. I had to call to find out when it was coming. ...didn't even get an email saying it was shipped.

13 September 2015
Unprompted review
GiftedTouch.com logo

Reply from GiftedTouch.com

We sometimes do hear concerns about tracking emails. In this case tracking had been sent, but ended up in customer’s spam folder, which sometimes happens.
Luckily the item arrived within 4 business days from the date the order was placed, Tho that spanned a weekend, and so may have seemed longer.

We stand behind our products 100%, and we want to know if there’s something we need to take care of!
We’re thrilled that the issue was minor.
We’ve probably all received item in the mail that have been jostled in shipment but that we can quickly take care of ourselves, much more easily than getting it replaced. And that’s better for the Earth too!

That said, if we’d been given the chance and notified at the time, we would have done that without delay. So always, please let us know first ! ☺

For all of you who have made it to the bottom of this response, if you would like a discount coupon for our site, feel free to enter code save4 for a 4% discount off your order of any size. We thank you for taking the time to care about our processes and procedures, and we appreciate your feedback! It helps us to improve our business. Thank you!!

Rated 5 out of 5 stars

Love this place!

Jeff is honest & helpful! We rec'd our electric facial bed so quickly and are very pleased with our experience. Thank you Gifted touch! You get it!

6 August 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

I worked directly with Jeff, the CEO with both email and phone. Jeff is honest, friendly, helpful and sincere. I purchased the luxelift massage table. Delivery was fast and with good communication. The product is exactly as described and as a massage therapist of 16 years, I highly recommend this table as well.

6 August 2015
Unprompted review
Rated 5 out of 5 stars

Good service and goods.

I'm very pleased with both of service and the products and fair prices that I received I gotta hot towel cabi and it came in perfect condition I also inquired about tracking it and the customer service representative was very thorough and took the time to call me back and give me all the information I needed I will definitely be purchasing from this company in the future thank you

5 August 2015
Unprompted review
Rated 5 out of 5 stars

Great service and products at great prices!

Nice business to work with, Gifted touch always has the best service. All my equipment was great quality and has lasted for years with no problems. I'm very satisfied with their informative help in making the right purchase choices. I always use them for my purchases as they get me the best prices for quality merchandise.

10 July 2015
Unprompted review

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