Melissa is incredibly helpful and quick on any updates and things we need adjusted on our website. She sets you up for success! We appreciate her!
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See what reviewers are saying
REFILL RX HAS BEEN WITH OUR PHARMACY FROM DAY ONE. FROM WEBSITE TO OUR APP, COULD NOT HAVE BEEN ANY EASIER. RESULTS HAVE BEEN VERY PROFESSIONAL AND OUR CUSTOMERS LOVE BOTH. CUSTOMERS ARE ABLE TO... See more
Company replied
Janet and her staff always go above and beyond to meet our pharmacies needs. We switched over one of our pharmacies initially to try them out and quickly ended up switching our other location over as... See more
Company replied
The best thing about RefillRx Connect is their responsiveness. It's such a relief when you are a busy business owner to know that if you email your web support team you will hear back the same day, o... See more
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Company details
Written by the company
Our company works directly with independent pharmacy owners, and their teams, to build a digital solution to further their brand recognition and credibility. In today's instant-gratification digital age, a website and mobile app are as important as a business phone, if not more.
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Set Up For Success
Melissa is incredibly helpful and quick on any updates and things we need adjusted on our website. She sets you up for success! We appreciate her!
19 February 2026
Unprompted review
Reply from RefillRx Connect
Thank you so much for the great feedback! We’re delighted to hear that Melissa has been helpful, responsive, and supportive with your website updates. Your kind words mean a lot to our team, and we truly appreciate your continued business.
Melissa and James are always helpful…
Melissa and James are always helpful and quick to respond. The system works well for our needs.
8 January 2026
Unprompted review
Reply from RefillRx Connect
Thank you so much for the review! We’re thrilled to hear that Melissa and James have been helpful and responsive, and that the system is working well for your needs. We truly appreciate your trust in our team and look forward to continuing to support you.
Professional
Working with Refillrx connect was a great experience. What was most important to me, was the understanding, knowledge and expertise. After the initial consultation and follow up conversations it was a winning for me. And refillrx connect followed through professionally. We’re excited to introduce our website and the convenient refill option to our patients a simple way to request refills online.
Thank you to the entire team. You guys are awesome!
Comfort Pharmacy
7 January 2026
Unprompted review
Reply from RefillRx Connect
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that our team’s knowledge, communication, and follow-through made a positive impact. We truly appreciate your trust in us and look forward to continuing our partnership!
James is invaluable
James is invaluable, communicative, and supportive. He is responsive to all questions and will help ensure you are receiving the right services at a great price.
13 July 2025
Unprompted review
Reply from RefillRx Connect
We're thrilled to hear that James has been such a valuable and supportive resource for you—he truly takes pride in making sure every client feels heard and taken care of. Thank you so much for the kind words!
James Grebey is the best support person
James Grebey has absolutely gone above and beyond to help me do some changes since we had a change of ownership. Anytime I reach out to him for something he is always prompt in responding and solving any issues.
3 June 2025
Unprompted review
Reply from RefillRx Connect
Thank you for the fantastic 5-star review! We’re so glad to hear that James has been such a helpful and reliable part of your transition—his dedication truly shines through. We appreciate your trust in us and look forward to continuing to support you!
Never had a problem in the 12 years I…
Never had a problem in the 12 years I have had this program.
12 May 2025
Unprompted review
Reply from RefillRx Connect
Thank you for your kind words and incredible loyalty over the past 12 years! We're so glad to hear you've had a smooth experience with our service. Your continued support means the world to us!
They do a professional job,They are…
They do a professional job,They are also very supportive and always available to help. Very happy with their service
7 May 2025
Unprompted review
Reply from RefillRx Connect
Thank you so much for the 5-star review! We truly appreciate your kind words and are thrilled to hear you're happy with our service. Your satisfaction is our priority, and we're always here to help when you need us.
Game Changer
Customer service is prompt and thorough! The app and website are great products that integrate well with our pharmacy software. Representatives are knowledgeable and resourceful!
21 February 2025
Unprompted review
Reply from RefillRx Connect
Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with our customer service, app, and website. We truly appreciate your business and look forward to continuing to serve you!
RefillRX Connect is AMAZING!!
Melissa, Janet, and James are amazing!! They've made us a beautiful website that integrates directly with RX30 in real time, they accommodate all my radical ideas, and produced an easy to use app for our patients.
17 January 2025
Unprompted review
Reply from RefillRx Connect
Thank you so much Rich for the glowing review! We’re thrilled to hear that Melissa, Janet, and James have made such a positive impact and helped with bringing your ideas to life. It’s our mission to create tools that make a difference for you and your patients, and we’re so glad you’re loving your website and app integration!
Smooth and Efficient
Everything was very smooth and they are amazingly efficient in making changes and answering any questions. Has been a very positive experience for our store
20 December 2024
Unprompted review
Reply from RefillRx Connect
Thank you for the fantastic review! We're so glad we could provide a seamless and positive experience for your store. Your kind words motivate us to keep delivering exceptional service—thank you for choosing us!
James was awesome
James was awesome! He answered my questions himself and was very helpful.
5 December 2024
Unprompted review
Reply from RefillRx Connect
Thank you, Shweta, for your kind words! We're thrilled to hear that James provided such helpful and personal service. We’ll be sure to pass along your compliments—your satisfaction means the world to us!
Janet and James experience
Janet was extremely helpful and patient. She was very responsive when I reached out to her.
James has updated a couple of things for me in the last couple of days and was very nice and accommodating as well.
12 November 2024
Unprompted review
Reply from RefillRx Connect
Thank you so much for the kind review! We're thrilled to hear that Janet and James were able to provide you with the support and responsiveness you needed. Our team is here to make things as smooth and efficient as possible, so don’t hesitate to reach out whenever you need assistance!
Great service!
The staff at Refillrx connect is always incredibily responsive and helpful! They do a great job with everything we ask!
11 November 2024
Unprompted review
Reply from RefillRx Connect
Thanks so much for your review! We love knowing we’ve made things easier for you and your team. We’re excited to continue supporting you in any way we can!
Satisfied Customer
As usual, James & his team have provided excellent customer service. They are fast & efficient.
1 October 2024
Unprompted review
Reply from RefillRx Connect
Thank you so much for your kind words! We're thrilled to hear that James and the team continue to provide you with excellent customer service. We truly appreciate your support and look forward to serving you again!
Great feedback…
Great feedback on working through issues from implementation and going live with the products and service. Thanks for being attentive and following through. I’m very satisfied with look and functionality of the build. Keep up the great work!
13 September 2024
Unprompted review
Reply from RefillRx Connect
Thank you so much for your positive feedback! We’re thrilled to hear that you’re satisfied with the look and functionality of the build. Your appreciation for our attentiveness and follow-through means a lot to us. We’ll continue striving to deliver excellent service and support. Thanks again for your kind words!
Such an effortless interface
Such an effortless interface. Everything we ask for and direction that supports our future facing goals. Janet is a gem :)
11 September 2024
Unprompted review
Reply from RefillRx Connect
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our interface effortless and aligned with your future goals. Janet will be delighted to hear your kind words—she truly is a gem! If there's anything else we can do to support you, please don't hesitate to let us know.
Melissa
Melissa went ABOVE & BEYOND any expectation I had when I started this ticket. She was simply the best!
25 July 2024
Unprompted review
Reply from RefillRx Connect
Thank you for your kind words! I’m glad Melissa exceeded your expectations and delivered such great service. We appreciate your feedback!
Very responsive to website changes and…
Very responsive to website changes and easy to work with!
5 July 2024
Unprompted review
Reply from RefillRx Connect
Thank you Andy for your kind words! We're delighted to hear that our team has been easy to work with on all your website changes. We look forward to continuing to exceed your expectations and serving you again soon!
Melissa provided a superior level of…
Melissa provided a superior level of customer service!
21 February 2024
Unprompted review
Reply from RefillRx Connect
Thank you so much for your kind words! We're thrilled to hear that Melissa provided you with exceptional customer service. We strive to deliver top-notch service to all our customers, and we're delighted that our team could exceed your expectations. We appreciate your feedback and look forward to serving you again soon!
Excellant Customer Service
RefillRx Connect (esp Melissa) has been a true partner to our pharmacy for many years now for our website & mobile app. The customer service is personal, responsive, and understands the needs of pharmacies. I can count on getting help from someone familiar to me....not a random help-desk operator. When COVID hit, I didn't have to figure out what modifications I needed to make to my website - they proactively designed features that pharmacies would need to manage appointments and information. They treat my problems as their own; rather than just kicking the can down the road. Love Them!
2 February 2024
Unprompted review
Reply from RefillRx Connect
We're thrilled to be your trusted partner, providing personal and proactive support. Our commitment to understanding and addressing your pharmacy's needs, especially during challenges like COVID, reflects our dedication to your success.
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