GiftedTouch.com Reviews 160

Amazing personalized service I couldn’t ask for a better relationship

Customer service was GREAT!!! And the style and retwist was too. As always, I’ve been getting my hair done here for years and now my wife and kids do too.

I ordered an exam chair for my Midwifery Practice. This chair comes with the foot pedals for GYN exams. Jeff & his team provided great communication throughout the process of searching for the best chair, ordering, and receiving the exam chair.
Features I love about the exam chair are the strength of the steel, the softness of the leather, and the spa like design. I’m so happy with this purchase

As a medical office, timely access to high-quality supplies is essential, and Jeff at Gifted Touch truly exceeded our expectations. Not only did they promptly provide us with the items we needed, but they also went above and beyond to ensure we had all the necessary resources to properly install and use our equipment.

When a set of stirrups broke after just a few uses, Jeff quickly resolved the issue, providing us with a replacement at no additional cost within just a week. Their responsiveness and reliability make them an invaluable partner, and we couldn’t be more pleased with the level of service they've consistently provided. Thank you!!

Jeff was superbly helpful. The exam table is super comfortable and my patients love it. He helped me get the table quickly, which was a lifesaver. Professional and responsive. I am very grateful.

Jeff is super knowledgeable and was a huge help in finding the right table for my needs. Would absolutely recommend buying from him.

They were out of stock on my chair and gave me a better one at no additional cost. I really like the chair!

Such a great experience… it reminded me of my favorite quote from that old animated movie Robots …”see a need, fill a need”… I appreciated the quick customer focused support, transparency, and quick results

Jeff was very quick to respond and help with a chair order. I will only order again from this company. My colleague had ordered chairs from Gifted Touch and had such great things to say, so I was lucky to find them. Very trustworthy company

Steamer seems to work well. I am happy

False advertising. Ordered the product shown online and was sent something I did not want without anyone ever checking in to see if that would be suitable. Also, my receipt does not have my name on it. It auto populated the name of the person I was gifting it to, which is problematic for my business and taxes. Feels sloppy.

Ordered gifted touch Exam chair on 5/17/2022: very prompt phone call. friendly and courteous salesman. called at 9 pm to take order: placed 6 exam table combo with three motor bed. Supposed to be deliver after June 1, 2022 as I still have previous tenant in there.
they delivered within week time unfortunately in this case early shipment caused previous tenant by accident took 6 x 2= 12 large package with them. once I called previous tenant, they said yes they have it and I had to get two friends and rent a U-Haul to get those box back to my facility.
MISSING ITEM: gifted touch supposed to send 6 paper holders with same order, separately delivered: to the date I have not received it.
WRONG ITEM: stool combo supposed to be with back rest: all stool came without any backrest.
Damaged ITEM: 3 Exam table Cushion were damaged, sent them pictures three separate occasion. Yet to hear response. Called them 4 times as well. I was told Lady name Lydia will call as she is over customer service department: no correspondence yet.
one out of six tables base. screw would not go in tried to change around as other table that trick worked. no luck for 1 table. as its not stable: no response yet.
many scratches on back side of cushion but no one is going to see that as it is screwed on the base so I have no issue there but indeed many scratches on back side.
very friendly and polite staff but every time I talked to them they said we will have someone name lydia call. and I am yet to hear anything.
Overall three chairs that did get assembled without any damaged seen is good quality for what I paid for.
All I ask is resolution or hear back to see what it is they need me to send them. I have sent them picture of damaged part. DO NOT KNOW what else to do. IF you don't have patience stay away.
I hope I am not being too harsh here.
If anyone wants to see pictures or set up please email me at (review do not allow me to add my personal email)
thank you all and good luck.

6/21/22: 9:14 PM eastern time. I heard back and they explained what was the issue for delayed response.
I suggested to do facetime tomorrow so they can see what it is they need to send.
I appreciate their prompt response tonight.

I am very satisfied with my purchase. Jeff was the person who walked me through the process. From the beginning to the end excellent service. I highly recommend this company.

Great customer service. Called me right back after I sent an email inquiring on spa tables. I do not need the tables until June so they are shipping them later. They are in stock and I can get them in less than a week.

Jeff was an absolute pleasure to work with! His professionalism in processing my order was above and beyond what I expected. He responded quickly to any questions I had. I 100% recommend Gifted Touch! I definitely had a 5 star experience! ⭐️⭐️⭐️⭐️⭐️
Sincerely,
Fran

My experience with mediluxe has been so very pleasant and stress free!! Jeff went above and beyond to assist in holding my delivery and planned perfect timing on a delivery from California to Florida. The exam chair I purchased exceeded all picture expectation.
This type of quality is the Chanel exam beds. It completely sets a glamorous tone in my private practice. Would highly recommend this company you would not be disappointed. Can’t wait for my next purchase to arrive

They were very helpful in guiding me with the correct choice of medical exam chairs. And the delivery process was very smooth. I would highly recommend Gifted Touch.

Not only was the product great, but the customer service was beyond! They went above and beyond to make sure we were happy. I give my highest recommendation. It is so refreshing to have a company that delivers such personalized service.