GiftedTouch.com Reviews 

161
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My experience with Gifted Touch has been wonderful. I had a question, chatted with a member of the team online. It wasn’t able to get resolved so it was forwarded to a customer service lead. I figured... See more

Rated 5 out of 5 stars

We have made 2 large purchases now. First purchase was 9 exam chairs and stools 2 years ago for our dermatology office. They are great for both our medical/surgical days and our cosmetic/laser days. T... See more

Rated 5 out of 5 stars

Recently, I have made two purchases from Gifted Touch. The Luxe Lift Comfort Electric Spa + Massage Table is not only beautiful, but also comfortable and accessible for my patients. My... See more

Rated 5 out of 5 stars

I have been a practicing Cosmetic Surgeon for 17 years. We have always been unsatisfied with the procedure room chairs that we have had in our office. We just opened a new center in Austin, TX and w... See more

Company details

  1. Medical Equipment Supplier

Written by the company

GiftedTouch.com – Premium Exam Chairs for Comfort & Efficiency Medical & Spa Exam Chairs Designed for Excellence At GiftedTouch.com, we provide high-quality exam chairs designed to enhance comfort, functionality, and durability for medical, spa, and wellness professionals. Our selection includes electric exam chairs, procedure chairs, and treatment tables—all engineered for seamless patient positioning and practitioner efficiency. Why Choose GiftedTouch.com? Superior Quality & Durability – Built with precision for long-lasting performance. -- Ergonomic & Adjustable – Designed for optimal patient comfort and practitioner ease. -- Trusted by Professionals – Serving medical offices, spas, dermatologists, chiropractors, and wellness centers. — Competitive Pricing & Reliable Service – Get the best value with dedicated customer support. Explore Our Exam Chair Collection Electric Exam Chairs – Smooth, motorized adjustments for effortless positioning. Procedure Chairs – Versatile designs for medical and cosmetic treatments. Massage & Spa Tables – Luxurious comfort for wellness professionals. Chiropractic & Therapy Tables – Supportive and customizable for therapeutic practices. Bulk Orders & Repeat Customers We specialize in bulk orders and repeat client relationships, ensuring that businesses get the right solutions at the best prices. Need guidance? Our team is here to help you select the perfect exam chair for your practice. Shop Now & Elevate Your Practice Find the best exam chairs and treatment tables at GiftedTouch.com. Experience superior craftsmanship, ergonomic comfort, and reliability—all backed by excellent service. -- Contact us today for expert advice or a personalized quote!


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

1 review in the last 12 months

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Rated 3 out of 5 stars

Good company, iffy product

Good company, iffy product
We ordered a reclining chair/bed. There was an issue with the delivery where one of the 2 boxes shipped to us was returned to Gifted Touch's warehouse instead of being delivered. Not the company's fault, and they eventually helped us sort it out, but it was a bit of a headache. Then when the 2nd box arrived and we went to assemble it, we had more headaches with the assembly - the wrench included was too small for the bolts we had to use the wrench on. Eventually we got it assembled and so far it works well, but the whole process wasn't as easy as I had hoped it would be.

24 April 2017
Unprompted review
Rated 5 out of 5 stars

Received our Facial Chair Intact no …

Received our Facial Chair Intact no damage, works Wonderfully! The color is a nice bright white. The company was quick to process our order and shipping was fast! Thank You!!!

Vitalize Med Spa
Gilbert, AZ

21 April 2017
Unprompted review
Rated 5 out of 5 stars

Awesome experience

Awesome experience, love my table, shipped fast, good explanation of shipping procedures. Would highly recommend.

6 April 2017
Unprompted review
Rated 5 out of 5 stars

Great Customer Experience

Owner called me directly. I cannot say enough good things about the customer service. Table was delivered one day later. Amazing. Great savings! I've used far more expensive tables, and though I do not have a history of use to report (yet) it seems to be more than capable of doing the job!!!! Attractive table, and thing I like best, is the fact that there are no hydraulics involved. These have always been what fails/causes trouble over time.

1 March 2017
Unprompted review
Rated 5 out of 5 stars

Amazing!

I had the most wonderful customer service experience. When I was looking for new equipment for my business, Jeff and Lydia provided me with the highest degree of personal customer care, from suggestions of what would work best for my business to extremely fair pricing. They then followed up personally and helped me with any questions I had, and also followed up with the manufacturer making sure that the configuration of my new motorized bed was perfect. Thank you very much.

26 January 2017
Unprompted review
Rated 1 out of 5 stars

Delivery status

Simple question on delivery status on a 1800.00 unavailable?

2 January 2017
Unprompted review
GiftedTouch.com logo

Reply from GiftedTouch.com

Hi Dr. Kelly

GiftedTouch.com is focused on and dedicated to customer support !! :)

We're so sorry that you didn't see the tracking information email that we sent out to you on 12/27/16! ;( . That's too bad!

We did send you the tracking information for your order the day after you placed it on the 26th! We try to stay on top of things for you! ! :)


GiftedTouch.com will always happily provide a speedy response to our customers' inquiries.

We did re-send the tracking info to you for a second time on the date that you contacted us, same date as this review.

It looks like maybe our signals got crossed, and if we had any part to do with that, we do apologize.


Thank you for being our Valued Customer!! We hope you love your electric treatment tables!!! And if there's anything else we can do for you, please let us know!!
You can ask for me!!


Julia Houston
Customer Service,
Vice Chair, Team Cheer!!
GiftedTouch.com

Rated 5 out of 5 stars

Great Products

We love our new steamer ,cart and high frequency machine .
Definitely will purchase again when we need more machine in the future.

6 December 2016
Unprompted review
Rated 5 out of 5 stars

The Everest Eclipse Spa Bed

The Everest Eclipse spa bed is STUNNING, I own a facial spa and this bed just added prestige in my spa. I love the electric hand control and foot pedal, very quiet and smooth. The cushion is not too firm, just comfortable. Jeff was very helpful and I can't thank him enough for making the purchase of this bed possible.

3 December 2016
Unprompted review
Rated 5 out of 5 stars

As describes

Nice table. Simple and functional. Great value. It won't last forever but it is an inexpensive way to get started

1 December 2016
Unprompted review
GiftedTouch.com logo

Reply from GiftedTouch.com

Thanks for your 5 Star Review!! Medical practices of all types, including ob's, dermatologist, medical estheticians, plastics, and gastroenterologists, like yourself, are drawn to this table, the Full Electric Treatment Bed/Table w/Free Stool, because of the incredible value it offers.

We know, just like you do, that there are other tables on the market-- as well as other places to buy them. But customers keep coming back to us for the incredible value that we offer, and the services we provide.

This table, http://www.giftedtouch.com/3motorbed.html , is a great table, for the comfort and conveniences it offers, as well as for the great pricing! It's a good solid import that is reliable and built well. In fact it's one of our best sellers. It's true that nothing lasts forever, but our experience shows that you'll get years of life out of your new treatment table.

Many of our customers start at an entry level model and then come back to us for an upmarket treatment table when they're ready!

We're here when you need us, and we're so happy we could help.

Best of luck in your practice!!!

The Customer Success Team At GiftedTouch.com

Rated 5 out of 5 stars

Honest, fast, helpful, and friendly service!

Honestly this is the first review I've ever written, this company is by far the most caring and trustworthy company around. Jeff the Ceo of the company went above and beyond to help me. I am in process of opening a Lash Bar in San Diego, opening a business can be stressful but Jeff and his staff made everything simple and easy. Highly recommend! 👍👍👍

29 November 2016
Unprompted review
GiftedTouch.com logo

Reply from GiftedTouch.com

Hi Lina.
We appreciate your feedback. It's so important to us that our customers love the experience they have with us here at GiftedTouch.com
So , I guess we'd say it means the world to us, that it means the world to you! We want you to be happy and successful!

Wishing you the Best this Holiday Season!

GiftedTouch.com
Helping People Who Help People

Rated 5 out of 5 stars

Very impressed

I was so impressedwith the customer service from Gifted Touch. So attentive to my needs and assuring that my product choice was appropriate for my needs. Would recommend them to anyone. A+++

29 October 2016
Unprompted review
Rated 1 out of 5 stars

INVOICE WAS BACKORDERED

Very unhappy that the site said the items were in stock but a few days later received and email saying they were back ordered. I am running a business and this did not help me have a successful week.

10 October 2016
Unprompted review
GiftedTouch.com logo

Reply from GiftedTouch.com

The truth is that in our notice of backorder to this customer, which we sent both 5 days ago, and again a second time 3 days ago, we offered to upgrade this order to a higher quality version of the same thing ( with a number of additional functions, and with a cost of 30% more ) at no additional cost to the customer. The customer has not responded to our offer, though we have been waiting. It was surprising to see this negative feedback , instead a response to our offer of a free upgrade. We'll reach out to this customer again until we make sure their needs are met.

Having started from scratch as a small business, we totally appreciate how important all of the details- little and large-- can be. And what the stresses actually are. We are honest and forthright, and when there are mistakes made-- as our company is human run, and not a.i. driven-- we are 100% pro-active to let our customers know that sometimes we need to course correct on an order. We're pro-active, we take responsibility, and try to make sure that we go above and beyond our customer's expectations.

At Giftedtouch, we care. Our name says it all. We are people driven. That means many things, and we get that sometimes it means that we're not perfect. But that doesn't prevent us from trying.

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