The good. Ease of booking, offers advertised online and good information on the lead up to our trip. North terminal short stay facilities where good with information well laid out. The not... See more
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Super easy to book online. Not bad pricing for August. Directions are straightforward. Found the car park easily & luckily a disabled vehicle space. Make sure you don’t park in disabled bays marked ‘a... See more
Company replied
Easy to park, frequent and efficient bus service. Great (and free) for picking up and dropping off other people flying as well. The only thing is the bus announcement taking you back says you shou... See more
Company replied
Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... See more
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Company details
Written by the company
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Contact info
Horley, RH6 0NX, Gatwick, United Kingdom
- gatwickairport.com/parking
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Everytime I fly at Gatwick always use…
Everytime I fly at Gatwick always use this car park. Never had any problems always straight forward

Reply from Official Gatwick Airport Parking
It’s was very easy to find
It’s was very easy to find. Shuttle services was very good too.Service was amazing wonderful lady very friendly and jolly at 4am in the morning. When we returned the was a lovely gentleman who help. Amazing! Stress free

Reply from Official Gatwick Airport Parking
Great service
The entry and exit was very smooth, the bus to and from the terminal was very clean and quick...thank you

Reply from Official Gatwick Airport Parking
Great service as use of valet parking …
Great service as use valet parking and never have an issue. Booking is simple and then just drop off and pickup on return. Makes life so much easier and can focus on the holiday instead of the parking.

Reply from Official Gatwick Airport Parking
Very easy to find the location at the…
Very easy to find the location at the car park. Friendly customer service agent at drop off. Great customer service agent at pick up. The whole parking process was a very good experience and will definitely use this service again for future travel.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
Distracted by constant additional items.

Reply from Official Gatwick Airport Parking
First time we used Gatwick mid stay…
First time we used Gatwick mid stay parking. Was really easy start to finish with good directions. I got our dates wrong so I changed it online from our holiday and it was really simple. Will definitely use this again when we fly from lgw. Thank you

Reply from Official Gatwick Airport Parking
Guaranteed Peace Of Mind
A very easy, straightforward, and simple hazzle-free way of travelling to leave your car in a highly secured facility that’s profoundly accessible to the airport’s south terminal. This is the cheapest and yet most efficient way to travel from Gatwick Airport.

Reply from Official Gatwick Airport Parking
outrageous - wont accept responsibility for damage
outrageous service. i will never use them again. i paid for valet parking. a knock has occurred whilst i was away. because my car is matt color they are trying to claim the pictures cant pick it up and they may or may not pay out. the manager on site even said ive seen from the photos you didn't have that damage coming in, i sent a screen shot of the anti theft alarm being triggered (when it was obviously knocked in their care) and the lady had the audacity to say anti theft alarms can be triggered by airplanes flying above. Absolute cowboys which i never ever expected from gatwick official parking.

Reply from Official Gatwick Airport Parking
nightmare at collection
nightmare at collection, for some reason I got my keys sttraight away but at least 20 people were waiting for hours and it was v late at night.

Reply from Official Gatwick Airport Parking
Mid stay parking at gatwick was a…
Mid stay parking at gatwick was a breeze well sign posted anpr cameras on entry and exit all worked well would definitely recommend compared to off site parking

Reply from Official Gatwick Airport Parking
Quick and Convenient - trouble free experience
Quick and Convenient - trouble free experience

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
Parking was so easy and straight…
Parking was so easy and straight forward to get to will be using for the future!

Reply from Official Gatwick Airport Parking
So convenient to be able to park at the…
So convenient to be able to park at the terminal, no buses or waiting for my car to arrive. My only cause for concern was trying to contact the office when my return flight was cancelled and no contact number was available and the email wasn't replied to, car was still waiting for me on my return though 👍

Reply from Official Gatwick Airport Parking
Gatwick Airport Parking excellent service
Very good service would use again and polite staff..

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
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