Full Circle FuneralsReviews 

285
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being wonderful, supportive, and guiding them through difficult times with care and compassion. Many people highlight the exceptional service, noting that everything was handled professionally, thoughtfully, and with great attention to detail, making the process seamless and less stressful. Reviewers appreciated the company's ability to tailor services to individual needs, offering options without pressure and ensuring a personal and fitting send-off. People also noted the company's unique approach, providing clear advice, inclusive support, and a human touch that made a difficult time easier.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as kind, compassionate, and... See more

Service

Customers consistently note positive experiences with service, highlighting the exceptional kindness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jodie and team at Full Circle Funerals (Bramley) were absolutely wonderful helping us on our final part of our journey with our precious mum. Graciously and supportively present and guiding us where... See more

Rated 5 out of 5 stars

From start to finish Full Circle were reassuring, compassionate and understanding. They gave us plenty of options, without ever being "sales lead". The process started with a long conversation abo... See more

Rated 5 out of 5 stars

Ruth Owen at Full Circle, Guiseley, helped us to provide the perfect funeral for a family friend. People who attended said it was the best funeral they had ever attended. Not something people usually... See more

Rated 5 out of 5 stars

Difficult to recall what happened and when because there was so much distress to cope with. But the sympathetic handling of the process was important. Ruth did not hide from the reality of the situat... See more


Company details

  1. Funeral Director
  2. Funeral Home

Written by the company

A small group of independent Funeral Directors who offer choice and flexibility and will always be transparent about price. Funerals, your way.


Contact info

5.0

Excellent

TrustScore 5 out of 5

285 reviews

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5.0

All reviews

(285)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful service with outstanding attention to detail

An intimidating prospect to arrange my lovely Mum’s funeral, we really wanted to celebrate the memories rather than mourn the passing.
I felt I had gravitated towards Jez and Sara at Full Circle Altrincham, Jez met me on an early Saturday afternoon giving me time and patience to advise, guide and listen.
My Mum’s funeral was just lovely, many who attended said the same.
I must also mention Petra our Celebrant who was super.
Thank you Jez, Sara, Petra for a fitting tribute to my Mum.
I honestly cannot recommend you all enough, just wonderful.
John Julie and Family

11 April 2023
Unprompted review
Full Circle Funerals logo

Reply from Full Circle Funerals

Hi John and Julie thank you for taking the time to write a review for us, that’s really kind of you and much appreciated. We’re so pleased to hear that you felt we supported you through the arranging process and made your Mum’s day a celebration as you wished. It was our absolute privilege supporting you both and the family and hearing your wonderful stories of your Mum and what a funny, loyal and lovely lady she was. Thank you for also mentioning Petra, we know how happy you were with the service she provided and we’ve passed on your kind words to her. Please let us know if there is anything we can do to support anyone in the family with bereavement support going forward. Thank you again for your kind words. Jez and Sara x

Rated 5 out of 5 stars

I can not recommend Jez and Sarah more…

I can not recommend Jez and Sarah more highly, they guided us through such a difficult time and helped us give Dad a special send off just perfect for him. They were so kind, caring, organised, had lovely ideas and nothing was too much trouble. On the day we did not worry about a thing and they got everything just right. From the special little touches like the Eco funeral car to clapping us at the graveside after our slightly crazy rendition! If anyone needs a helping hand getting through a difficult time I would highly recommend Jez and Sarah from Full Circle.

3 May 2023
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Reply from Full Circle Funerals

Thank you Jo for your lovely words, and we’re so honoured we were able to support you with arranging your Dad’s funeral. We want to make it easy for families to plan a special and meaningful service and we’re really pleased we were able to do this for you and all the family. Your wonderful rendition at the graveside was so touching and full of love, we couldn’t not clap, it was totally spontaneous and just felt the right thing to do! Please do stay in touch and don’t hesitate to ask if there is further bereavement signposting we can help you with.
Sara & Jez xx

Rated 5 out of 5 stars

Can't praise this company enough

Can't praise this company enough. From the very first conversation, David supported us in the most sensitive and professional way. It was such a relief not having to worry about anything, knowing our mum was being cared for and respected the whole time. Fantastic communication throughout. David and his team made all the difference to us.

18 April 2023
Rated 5 out of 5 stars

Excellent

We had sensitive, helpful guidance through the process from David. The arrangements were excellent - exactly what we wanted and we didn't have to worry about any of the details. The celebrant that Full Circle recommended - Rachael - was fantastic. We were very happy with how the ceremony went and had a lot of compliments from friends and relatives.

13 March 2023
Rated 5 out of 5 stars

Excellent

Excellent ! Right from the start we had professional and personal help. David was so helpful and kind at this sad time and both Stephen the celebrant and Trevor Derbyshire the piper both made the funeral first class and thank you to drivers and pall bearers. The flowers were beautiful. Thank you all for making John my husband's last journey perfect.

Noreen Mason

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Most lovely people

Couldn’t have had better people dealing with mums funeral. They genuinely care about you. Ruth really help us as a family especially because I’m 19 and my brother is 17. Mums funeral went really well and we felt supported throughout

1 March 2023
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Outstanding service provided by Jez & Sara. From the first phone call, they stood out from the other funeral directors we contacted - they had a really lovely manner, & they went the extra mile throughout the whole process.

24 February 2023
Full Circle Funerals logo

Reply from Full Circle Funerals

Thank you Sylvie for your kind words and taking the time to provide a review, we really appreciate it. We always try to provide a fully supportive service and we’re really pleased to hear that you felt we went the extra mile to support you and the family. It was our honour to help and support you in the best possible way. As we’ve mentioned to you, please do get in touch at any point if we can be of help and signpost you to further support, we’re here any time. Best wishes, Jez & Sara.

Rated 5 out of 5 stars

Professional and empathetic

Never having organised a funeral before, I didn't really know what to expect, but Full Circle made everything easy.
You only get one shot at these things, so their efficiency, discretion, flexibility, professionalism and empathy were very much appreciated.
I'm honestly not sure how the whole experience could have been improved.

10 February 2023
Rated 5 out of 5 stars

Professional and caring service

The staff were very friendly and caring. I received good service and a lot of help as it was all new to me. Arranging a funeral is hard but Nicola made it so much easier. Thank you!

30 January 2023
Rated 5 out of 5 stars

I recently used Full Circle for my…

I recently used Full Circle for my husbands funeral. They were sensitive, kind, caring and went out of their way to make sure my husband had the Celebration of Life service that was befitting of him. I would highly recommend them.

27 January 2023
Rated 5 out of 5 stars

Thoughtful

Thoughtful, attentive. Always there for you. Efficient, honest, caring during an emotional and stressful time.

31 January 2023
Full Circle Funerals logo

Reply from Full Circle Funerals

Thank you Mike for taking the time to leave us a review, I really appreciate your kind words and I’m so pleased to hear that you felt supported in this way, Jez.

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