Full Circle FuneralsReviews 

285
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being wonderful, supportive, and guiding them through difficult times with care and compassion. Many people highlight the exceptional service, noting that everything was handled professionally, thoughtfully, and with great attention to detail, making the process seamless and less stressful. Reviewers appreciated the company's ability to tailor services to individual needs, offering options without pressure and ensuring a personal and fitting send-off. People also noted the company's unique approach, providing clear advice, inclusive support, and a human touch that made a difficult time easier.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as kind, compassionate, and... See more

Service

Customers consistently note positive experiences with service, highlighting the exceptional kindness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jodie and team at Full Circle Funerals (Bramley) were absolutely wonderful helping us on our final part of our journey with our precious mum. Graciously and supportively present and guiding us where... See more

Rated 5 out of 5 stars

From start to finish Full Circle were reassuring, compassionate and understanding. They gave us plenty of options, without ever being "sales lead". The process started with a long conversation abo... See more

Rated 5 out of 5 stars

Ruth Owen at Full Circle, Guiseley, helped us to provide the perfect funeral for a family friend. People who attended said it was the best funeral they had ever attended. Not something people usually... See more

Rated 5 out of 5 stars

Difficult to recall what happened and when because there was so much distress to cope with. But the sympathetic handling of the process was important. Ruth did not hide from the reality of the situat... See more


Company details

  1. Funeral Director
  2. Funeral Home

Written by the company

A small group of independent Funeral Directors who offer choice and flexibility and will always be transparent about price. Funerals, your way.


Contact info

5.0

Excellent

TrustScore 5 out of 5

285 reviews

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5.0

All reviews

(285)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

The “perfect” funeral

Full Circle provided a modern funeral just as Vicky would have wished.
Jez and the team were always available, supportive and professional.
The office is like being in “a yoga studio”, light and modern, perfect for the 21st century.

20 July 2023
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Reply from Full Circle Funerals

Peter, we really appreciate you going to the trouble of leaving us a review on Trustpilot. Thank you. Hearing that we were able to support you in creating a modern funeral just as Vicky would have wished means a lot, thank you for choosing and allowing us to support you with such a precious event. If there is anything else we can do to support you or your daughters; any of the family, with signposting to bereavement support, please don’t hesitate to get in touch. Jez, Sara and the team.

Rated 5 out of 5 stars

Full Circle were amazing from start to…

Full Circle were amazing from start to finish. David, from the Bramley Funeral Directors was in contact daily and nothing was too much trouble. We have never used them before but when you unexpectedly have to choose a place we couldn't have asked for more support.

5 September 2023
Rated 5 out of 5 stars

Excellent care before, during and after funeral

After using Full Circle for my husband’s funeral 5 years ago I hade no hesitation in calling them when I sadly needed a funeral director again this year.
Everyone I and my family came into contact with were kind, helpful and professional throughout. They supported and guided us through a difficult and challenging time whilst ensuring that choices and decisions made were ours alone. Nothing was too much trouble. I felt confident that we were in the best possible hands and that the care my loved one received was caring and compassionate.
What was a very distressing time was eased by the care and understanding shown by all at Full Circle. I can’t thank them enough, particularly Anne Jackson.

25 June 2023
Rated 5 out of 5 stars

Above and beyond our expectations

Losing a parent is never easy, but the whole process of planning and organising a funeral for my mum was made so much easier by Martin and Ruth at Full Circle. Martin was there from the earliest stages and provided some very reassuring guidance on the processes that were needed. This enabled me and immediate family members time to deal with the coroner and the registration of the death. They liaised with the doctors to get the necessary paperwork expedited.
On days when Martin was attending to other funeral matters there was a backup in the form of Ruth. Emails were answered promptly, questions dealt with in a caring and professional matter; in fact, there was no detail too small to ask them that they didn’t respond to very promptly. Martin found a wonderful celebrant (Kate Barker) and we were able to put together a service that my mum would have been proud of.
All family members were encouraged to participate, but just in case things became too much Kate was there with support. The electric hearse, floral tributes and beautiful coffin were amazing, and all of the support staff were thoughtful and respectful of our wishes and treated mum with utmost respect.
Martin took all of the stress away on the day and choreographed everything with true professionalism. The final after funeral gathering and catering was taken care of by the team at Full Circle and was outstanding (thank you White Cross, Guiseley), with all of the guests remarking on how fitting it was and gave us all an opportunity to share moments of mum’s life.
I could not have asked for more help and support – it made the whole process of dealing with mum’s passing easier to bear (and information about other help and organisations was provided – but not needed). The service and care provided by Full Circle gave us closure.

8 August 2023
Rated 5 out of 5 stars

Recommended…

Good attentive service and everything went smoothly up to and on the day of the funeral.

22 June 2023
Rated 5 out of 5 stars

Modern, heartfelt, personal service.

Ruth and her team were exemplary. She took the time to listen, understand our preferences and do whatever was needed to help make a potentially anxiety-ridden process stress-free and simple.
We were able to tailor the arrangements exactly as we liked, with no pressure whatsoever: sound advice and guidance at every point, whenever asked for, and genuine support and kindness. Knowing everything was being looked after perfectly was invaluable.
I know Mum was in the best hands (she would have loved the eco-hearse) and we would have no hesitation at all in recommending Full Circle.

17 April 2023
Rated 5 out of 5 stars

Highly recommended

Not my first experience with this company and this director; completely professional, highly personalised planning and an excellent service, celebrant and reception all organised by Full Circle. Highly recommended.

27 June 2023
Rated 5 out of 5 stars

Very caring and supportive

Jez took a lot of the stress from us, and the whole experience could not have been any better. The price quoted was exactly what was paid, no surprise costs.

27 June 2023
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Reply from Full Circle Funerals

Thank you Arun for taking the time to provide a review of our service. We’re really pleased to hear that Jez absorbed a lot of the stress for you, that’s what we always aim to do and we’re glad we were able to achieve that for you. Transparency and accuracy on the price quoted is also really important to us, thank you for feeding back that this was achieved. If we can help signpost anyone in the family to bereavement support at any time, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

From a grateful family

My family and I are very appreicative of the outstanding, empathetic,warm and genuine concern shown by Jez to ensure that the arrangements made for my sister's Celebration of Life service was everything we wanted. Jez was thorough, patient and kind when explaining how to go about constructing the Order of Service with our chosen musical accompliments, putting together the pictures and music for the Visual Tribute, and ordering the floral display. Our Celebrant, Martin McNally was also extremely helpful. Both Martin and Jez emailed me numerous poems and information to facilitate chosing how to best honour, celebrate and remember my sister. Jez listened to stories of my sister, offered the tissues and a cup of tea at just the right moment. So thank you, Jez, Sara and Martin for all your kindness, understanding, support and guidence to ensue that my sister had a send off I know she would have liked. I highly recommend Full Circle Funerals Partners.

8 June 2023
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Reply from Full Circle Funerals

Marion, we’re really touched by your review. Thank you for taking the time to write about your experience with us and we’re so pleased to hear you felt we delivered our care with warmth and empathy, that’s so important to us, thank you for letting us know. It was our privilege to help you arrange a beautiful and personalised service for your sister. Thank you too for mentioning Martin, we have passed on your kind words to him. Jez and Sara x

Rated 5 out of 5 stars

Ruth at Full Circle

Ruth at Full Circle made our experience, after contacting them after my husbands death, very comfortable and uncomplicated and a smooth running progress.
The family felt in goods hands and we had specific help thro out the process of dealing with cremation , funeral organisation, liaising with the Church. Now all we are left with is organising the grave and head stone and laying to rest his ashes. She is at the ready to help us when we feel the time is right.
Her empathy and efficiency has and is excellent.

11 April 2023
Rated 5 out of 5 stars

Excellent company with kind and caring staff

Excellent company whose staff were kind and caring guiding us through the process of arranging our father's funeral. They provided valuable suggestions in a sympathetic and sensitive way. Due to their efficiency and conscientious attitude the day went very well resulting in our father receiving a calm and moving funeral. We can't thank them enough and would recommend them without hesitation.

21 May 2023
Rated 5 out of 5 stars

I have used Full Circle twice and would…

I have used Full Circle twice and would recommend them to anyone needing to organise a funeral.
They were profession and mindful of the occasion.
They explained everything that needed to be organised,
everything was covered, and the stress to the family was taken away.

21 May 2023
Rated 5 out of 5 stars

From start to finish Ruth was kind and…

From start to finish Ruth was kind and understanding and made mums funeral exactly how she would have wanted it. On the day she called everyone’s nerves and made sure everything went smoothly. We could completely trust her with all the little details and the big stuff.

15 May 2023
Rated 5 out of 5 stars

Very professional and thoughtful

My family selected Full Circle Funerals after meeting Jez in the premises in Altrincham. Throughout all our dealings with Jez and Sara, we've been impressed with how professional and thoughtful they were. Nothing was too much trouble, they were always there to support and making funeral arrangements seemed less daunting thanks to them. Huge thanks to Jez and Sara for all their help in difficult times.

3 April 2023
Rated 5 out of 5 stars

A great support and help during a very difficult period

I am delighted to highly recommend Jez and Sara.
This was our experience.
During our first meeting, Jez listened to us talk about our dad, great empathy and kindness at a very emotional time, he had some great suggestions that were perfect for our dad, from the amazing electric hearse, an eco coffin made of reclaimed wood. Nothing was an effort and every suggestion was followed up and considered.
The web form tribute page was really helpful as it was a good way of assessing how many people we might expect and took away some of the guess work with catering.
Throughout the process all our requests were dealt with calmly and smoothly nothing was too much effort. When problems happened Jez helped not only solve them but found us the perfect solution! The funeral was split over two days and Jez and Sara helped to make each one special and personal to our family and dad. On the day of the funeral we had no additional worries or stress, Jez and Sara took care of everything, live streaming, music, seating and videos. It was lovely that they joined us at the celebration after, they were a great support. We gave our dad the send off he deserved. Thank you Jez and Sara.

21 April 2023
Unprompted review
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Reply from Full Circle Funerals

Hayley, we’re so touched by your amazingly kind words and just so pleased that we were able to support you in a way that was helpful to you all as a family. It’s wonderful to hear that you felt supported and we took away the worry for you, that’s what we want to do, to make the whole process as easy and as empowering for you as possible. It was our absolute honour and privilege to listen to your Dad’s and your family’s story, thank you for sharing with us so that Jez was able to make meaningful suggestions that made the two services special and a reflection of your Dad. It’s meant a lot to read your words, thank you for taking the time to leave us such a lovely review. Jez and Sara x

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