Freeman Jones Reviews 

It was difficult to make the decision to ask for help but the people I spoke to have been so supportive, helpful and understanding. Personal financial questions are always difficult to answer but I didn’t feel judged in anyway and I feel I can now budget my finances better and I know help and advice are only a phone call away.

I just wanted to take a moment to thank you all for your help and support throughout the IVA process.
Your guidance and reassurance have made what could have been a very stressful experience much easier to manage, and I really appreciate all the time and effort you have put into helping me through it.
Thank you again for all your support — it really is very much appreciated.
Kind regards,

From my very first contact, the team treated me with complete empathy. They explained every option clearly, without any pressure, and helped me get my life back on track. Wonderful service!

They were recommended by a friend, they were right on them was made so easy and friendly company

Obviously having money worries is very stressful, but they made me feel so comfortable speaking to them about it, very very friendly and super helpful. I would advise anyone with money worries to take the step and get in touch with this lovely people. Top class

The ladies I have spoken to have been extremely helpful and supportive. Very patient with me and helped to reduce the stress that I was feeling. I can’t say a big enough thank to them.

Absolutely brilliant guys. Matthew was a great help though out the process would highly recommend freeman Jones.

Excellent service from this company always just a phone call away and explained everything thoroughly would highly recommend

The people, all of the people I have spoken to have been polite, professional and non judgmental.

After stressing for many months over finances, I finally made the call to get some help.
They were courteous, kind and friendly, no judgement made about myself and the final outcome was far better than I would have hoped for.

Don't stress make the call

Nothing was ever too much hassle for them, always was understanding and supportive throughout the whole process. Everything was always explained thoroughly and in a way that made it understandable. Couldn’t really ask for a better service.

Even though I sent everything they asked for wage slips etc for 5 yes.i kept been ask for wage slips I'd already sent them..bad internal systems..I got to 5yrs and then suddenly owed 25% of my original debt,which I payed taking me to 6yrs.
Then they asked for another£1160 .when they looked into it..amazing I only owed £128.frawd comes to mind.
I payed it immediately to get it finalised..1 week later I get another demand for the same amount.
Pyramid scheme comes to mind
Do not use this company.
I rate them 1 out of 10

Very good communication with helpful staff who make sure you understand the process at every stage. Would definitely recommend

I am truly thankful for the team helping me out with getting my IVA acceptance. They handled everything so professionally and the patience they showed me with my hearing difficulties also allowing a family member to be involved with decision making discussions over the phone on my behalf. The outcome is life changing and would recommend to everyone suffering from debt depression that Money Wellness are there to help support you. I can’t thank them enough.
DH

All the team I spoke to were kind, friendly and understanding and they listened to my recent problems I had wwith my debt with empathy. They did not judge me. The advice and information I was given was excellent. Once I decided what plan was best for me the process was quick and the team kept me updated all the way. I have now a plan in place which is more affordable and I can sleep easier at night. Thsnk you to everyone who helped me and for your continued support.

Communication was on point. Everything explained about how an IVA works.
The help & advise given took so much pressure & weight off my shoulders.

My experience so far has been great, everything is explained in detail to you and Rebecca was so helpful to me . The whole process was smooth and easy. Would highly recommend.

Before I contacted Freeman Jones, I was struggling with a lot of debt and felt overwhelmed. I was constantly worrying about my finances and couldn’t see a clear way forward.

From the beginning, the team at Freeman Jones treated me with respect and understanding. They took the time to explain my options clearly, answered all of my questions, and guided me through every step of the process. Their communication was excellent, and I always felt informed about what was happening.

One of the biggest benefits for me was being able to manage my debt through a single affordable payment rather than dealing with multiple creditors. This made my finances much easier to manage and significantly reduced my stress.

What stood out most was the support and reassurance they provided. They didn’t just help me with the practical side of dealing with debt. They also gave me confidence and hope that my financial situation could improve. Their advice was professional, clear, and genuinely helpful.

I am very grateful for the support I received and would recommend Freeman Jones to anyone who is struggling with debt and looking for guidance towards a more manageable financial future.

Staff was always very understanding

I genuinely thought I’d be in debt forever and was so nervous about making the call, expecting the worst. Instead, the team at Freeman Jones were kind, understanding, and explained all of my options clearly without any pressure.

They helped me choose the best solution, talked me through every step, and made the whole process so much easier. I now have one affordable monthly payment through my IVA, and the relief I felt after that first phone call was unbelievable.

I honestly feel like I’ve got my life back. Thank you so much to everyone at Freeman Jones for all your help and support.