Repair carried out to high standard car good as new Let fully informed throughout Delivered car back to me at home which was a bonus Also promt delivery of a courtesy car which was very welcome
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The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending D... See more
From taking my car to be assessed for repair everything went smoothly from collection to return. Slightly more difficult when I needed to contact by telephone. Otherwise excellent service.
My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now inv... See more
Company details
About Fix Auto UK - Fix Auto Redcar
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Trunk Road, TS10 5BW, Redcar, Cleveland, United Kingdom
- 01642 759100
4.2
Great
100 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very good job on my VW Tiguan friendly…
Very good job on my VW Tiguan friendly staff kept me informed
16 April 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My car was booked in to fix damage
My car was booked in to fix damage (large dents, scratches and scuffs from a storm incident) and to replace the wing and respray the front of the car. The ladies in the office were more than helpful, professional and friendly. On receiving my car back I immediately noticed two small scratches on the new wing and also lots of scratches and damage still not repaired on the bumper. I took it back and it was promptly seen too and repaired. An apology was given. That night I realised I was unable to open the passenger side door. A panel under the door had been removed and not fitted back correctly so was hanging off and sticking to the door meaning it wouldn’t open from the outside. I had to take my car back again the next day. Although this was rectified I received more of an explanation of what was wrong and how it was put right rather than an acceptance of accountable of the shoddy work that was done in the first place. I live quite a drive from the garage so these were two journeys I could have done without. Overall positive start with the professional back office ladies, let down by the poor quality of workmanship on my car.
15 April 2022
Reply from Fix Auto UK - Fix Auto Redcar
Hi There,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Body repairs to Citroen C4
The standard of the bodywork repair externally was very good, however there were left over metal scuff marks on the inside of the door clearly a result of the repair process, and we we’re told the car would be cleaned inside and out, but unfortunately inside, hadn’t been cleaned at all, the dashboard was covered in dust and dirt.
6 April 2022
Thanks for fixing my car
Thanks for fixing my car, really helpful,friendly staff. Happy to help
26 February 2022
Reply from Fix Auto UK - Fix Auto Redcar
Hello
Really appreciate your feedback.
If you ever need any further assistance please do not hesitate to contact us here at the branch.
Excellent service and support
Excellent service and support throughout. Grateful for the high quality repair and the efforts of the team to fit me in asap and keep me updated with progress. Really impressed with everything. Thank you.
24 February 2022
Reply from Fix Auto UK - Fix Auto Redcar
Hello
Really appreciate your feedback.
If you ever need any further assistance please do not hesitate to contact us here at the branch.
The service i received from Drive…
The service i received from Drive Vauxhall of Redcar was excellent, from start to finish the repair team where totally professional and turned out a excellent repair.
Many thanks
Gary
7 February 2022
Reply from Fix Auto UK - Fix Auto Redcar
Hello
Really appreciate your feedback.
If you ever need any further assistance please do not hesitate to contact us here at the branch.
Reply from Fix Auto UK - Fix Auto Redcar
Hello
Really appreciate your feedback.
If you ever need any further assistance please do not hesitate to contact us here at the branch.
Reply from Fix Auto UK - Fix Auto Redcar
Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments are relayed to those that dealt with your repair.
We’d like to apologise for the service you received at the time of review and that no rectification was offered upon the above mentioned. If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Happy customer
Happy customer. Very happy with the repairs made on my car . Also repaired really quick.
28 January 2022
Reply from Fix Auto UK - Fix Auto Redcar
Hello
Really appreciate your feedback.
If you ever need any further assistance please do not hesitate to contact us here at the branch.
I have been very pleased with the…
I have been very pleased with the service I received and the customer care from Drive Vauxhall was amazing
The whole process was a first for me But Drive Vauxhall made it very easy and straightforward
Staff were very helpful and my car is back fixed and gleaming clean
I would definitely go back and recommend this place
26 January 2022
Reply from Fix Auto UK - Fix Auto Redcar
Hello
Really appreciate your feedback.
If you ever need any further assistance please do not hesitate to contact us here at the branch.
My car went into this garage for repair
My car went into this garage in November for repair, I was given an estimated repair date of 7th Dec the car was not repaired, no one rang, e-mailed or text to inform me of what or why the delay was, I eventually got my car back on 20th January
23 January 2022
Reply from Fix Auto UK - Fix Auto Redcar
Hi There,
Thank you for taking the time to review our services and we apologise for our delayed response.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Good quality repair
Good quality repair. Had to wait longer than expected to complete.
18 January 2022
Am immaculate car was delivered to my…
Am immaculate car was delivered to my home by James, he very politely explained all the details of the hire contract and the car’s instruments.
James made an unfortunate event as easy and pleasurable as possible.
I would not hesitate to recommend your service to others in the future.
12 January 2022
Reply from Fix Auto UK - Fix Auto Redcar
Hello
Really appreciate your feedback.
If you ever need any further assistance please do not hesitate to contact us here at the branch.
The repair was first class and I would…
The repair was first class and I would have given 5 stars if the work had been undertaken more quickly. It seems a delay in obtaining part was the problem. My opinion is that parts should be obtained before car is called for repair. This would have enabled me to have my car until everything was in place for the job to be done.and ensured a faster turn around
10 December 2021
Reply from Fix Auto UK - Fix Auto Redcar
Hello
Really appreciate your feedback.
If you ever need any further assistance please do not hesitate to contact us here at the branch.
excellent communication as repair…
excellent communication as repair progressed
Emily was particularly helpful.Very impressed overall
1 December 2021
Reply from Fix Auto UK - Fix Auto Redcar
Hello
Really appreciate your feedback.
If you ever need any further assistance please do not hesitate to contact us here at the branch.
after waiting a month to get car booked…
after waiting a month to get car booked in ie 1ST nov i didnt get my car back until 24th nov 3 weeks in workshop all to replace two doors and paint which wasnt started until 20TH nov
28 November 2021
Reply from Fix Auto UK - Fix Auto Redcar
Hi There,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.
Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Redcar
Hello
Really appreciate your feedback.
If you ever need any further assistance please do not hesitate to contact us here at the branch.
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