Repair carried out to high standard car good as new Let fully informed throughout Delivered car back to me at home which was a bonus Also promt delivery of a courtesy car which was very welcome
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The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending D... See more
From taking my car to be assessed for repair everything went smoothly from collection to return. Slightly more difficult when I needed to contact by telephone. Otherwise excellent service.
My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now inv... See more
Company details
About Fix Auto UK - Fix Auto Redcar
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Trunk Road, TS10 5BW, Redcar, Cleveland, United Kingdom
- 01642 759100
4.2
Great
100 reviews
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Great
Great, knowledgeable customer service, before, during & after the vehicle was admitted
17 September 2024
My car has been shoddily repaired
My car has been shoddily repaired by an insurance company recommended garage. The whole repair work was fantastic by changing parts then someone has decided to badly touch up the alloys instead of refurbing them even the touch up pen is coming off
I cant believe a garage has allowed a car to leave their premises the way it has trying to cut costs for a £4000 repair job by ruining the whole thing by not completing two alloys its disgraceful and i would never recommend taking a car to them. Wish insurance company would have approved my chosen body shop work would have been top standard. Disappointed to say the least
2 September 2024
Car picked up by recovery and taken to…
Car picked up by recovery and taken to garage.
When my car was ready it was fully repaired good as new and fully washed outside and valeted inside too.
13 December 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Took 3 weeks just to replace a door
Took 3 weeks just to replace a door
Car returned with polish compound everywhere, on the wing there are marks of clear coat/ lacquer
The door seal is now damaged from inside and missing one door trim which cover the screw
I would recommend
30 November 2023
Reply from Fix Auto UK - Fix Auto Redcar
Hi Marc,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.
Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Excellent service from start to finish…
Excellent service from start to finish and very pleased with the repairs that were carried out.
20 October 2023
Service was very good
Service was very good - from taking car to get checked re damage and booking in - workmanship excellent- the only downside is whenever you ring you either can’t get through or return calls are slow
13 September 2023
Kept me informed about the repair
10 August 2023
When picked up my car from repair
When picked up my car from repair . It was all dirty & marked inside . After been told it have been valeted
11 July 2023
Reply from Fix Auto UK - Fix Auto Redcar
Hi Colin,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Took way too long…
My car was at the Drive garage for 17 days for what was only a 2 day minor repair ....the finished work was good but I would not have used this garage but for my insurers insistance.
27 April 2023
Reply from Fix Auto UK - Fix Auto Redcar
Hi Mark,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.
Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Kept informed friendly staff car…
Kept informed friendly staff car returned looking good as new
26 March 2023
Hi i was told the repair would take 7…
Hi i was told the repair would take 7 to 10 days but in the end it took 20 days approx. My insurance provided a hire car so this wasn't an issue but if i was paying for the hire car it would have been!
21 February 2023
Car as good as new.
I am completely satisfied with the repairs to my car bodywork done by Drive Vaxhaul Redcar. First class work.
5 January 2023
Good quality repair
Good quality repair, but took 2 months and did not keep me informed. All contact through insurance company
16 January 2023
Drive Redcar car repair….great experience.
The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending Drive Redcar to anyone. Thanks guys …great job.
5 January 2023
Kept in contact
Kept in contact, arranged an appropriate courtesy car for my family, professional and the repair is fantastic went above and beyond to make sure it looks great
6 December 2022
Very helpful and efficient great job.
14 December 2022
Car not carefully inspected after repair
After having the car for almost 1 month for repairs we turned up to find the front near side wing misaligned and panel fixing bolts stripped of their protective paint. As such we had to leave it nearly another whole week for these issues to be resolved. The staff we interacted with were polite and professional.
16 November 2022
Great job on the bumper.
21 November 2022
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