When we called we did not have a long wait time which was really good. We found the salesperson was very helpful in answering all our questions and helped us choose the right policy to fit our needs... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hello 😄 The agent that called me was Sherry (Mahdiye). She was extremely patient, explained things clearly, knew the services Fiftyup offers and had a nice bedside manner. Often, agents are either un... See more
Company replied
My experience was made great by the person who reached out to me after I filled out the form online. She was very personable and I felt good to be talking to her. She was very knowledgable and for the... See more
Company replied
Daashiel was absolutely amazing. She was so helpful, so patient just amazing. I would highly recommend anyone getting insurance with her andherdefinitely dashile. As the person who does it over the p... See more
Company replied
Company details
About FiftyUp
Written by the company
At FiftyUp, we’re proud to support Canadians over 50 with life insurance and final expenses insurance, designed to reduce financial stress and help protect your legacy.
We understand that planning for the future isn’t always easy, but it’s important. That’s why our insurance solutions are simple, affordable, and tailored specifically for the over 50 community. Our policies are designed to help cover everyday living costs, unexpected medical bills, mortgage repayments and end-of-life costs such as funeral expenses, and other financial obligations, allowing your loved ones to focus on what matters most.
Our customers are supported by Canadian-based, licensed insurance advisors who provide clear and compassionate guidance throughout the process. With straightforward options and no unnecessary complexity, we make it easier for Canadians over 50 to understand their coverage and make confident decisions about their financial future.
All FiftyUp policies are backed by Teachers Life, a federally regulated Canadian insurer with over 85 years of experience protecting Canadian families. As part of Canada’s over 50 community, we’re committed to offering trusted insurance coverage with respect, transparency, and care.
We understand that planning for the future isn’t always easy, but it’s important. That’s why our insurance solutions are simple, affordable, and tailored specifically for the over 50 community. Our policies are designed to help cover everyday living costs, unexpected medical bills, mortgage repayments and end-of-life costs such as funeral expenses, and other financial obligations, allowing your loved ones to focus on what matters most.
Our customers are supported by Canadian-based, licensed insurance advisors who provide clear and compassionate guidance throughout the process. With straightforward options and no unnecessary complexity, we make it easier for Canadians over 50 to understand their coverage and make confident decisions about their financial future.
All FiftyUp policies are backed by Teachers Life, a federally regulated Canadian insurer with over 85 years of experience protecting Canadian families. As part of Canada’s over 50 community, we’re committed to offering trusted insurance coverage with respect, transparency, and care.
Contact info
FiftyUp Life & Final Expenses Insurance
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FiftyUp
Hello Roderick! It's fantastic to hear that you are happy with our service.
Great customer service and Explained…
Great customer service and Explained very well to understand.
21 April 2026
Reply from FiftyUp
Thanks for the lovely feedback, Sumera. We always enjoy receiving positive feedback.
I talkewd to Addie and he helped me alot
21 April 2026
Reply from FiftyUp
Hi Sheila! We always enjoy receiving positive feedback and we will let Addie know.
Speedy service professional questions…
Speedy service professional questions well thought out
21 April 2026
Reply from FiftyUp
Hello Janette! It's fantastic to hear that you are happy with our service.
Chanbni was very thorough with…
Chanbni was very thorough with everything, she was easy to understand and seemed to know what she was doing which made the experience move along smoothly
21 April 2026
Reply from FiftyUp
Hello Ramona! We really appreciate you taking the time out to share your experience with us —and we agree, Chandni is truly a gem to have on our team!
Reply from FiftyUp
Great news, Virginia! We are delighted to receive positive feedback and very happy that we could offer you outstanding service.
Reply from FiftyUp
Hello Connie-marie! I'm glad to hear the service you were provided with was aligned with a strong customer focus.
Cory your sales agent did an excellent…
Cory your sales agent did an excellent job in preparing me for my policy. He was knowledgeable about the company's products. He displayed courtesy and patience.
20 April 2026
Reply from FiftyUp
Thank you, Pauline—we'll ensure Cory hears how excellent they were in preparing your policy with strong product knowledge, courtesy, and patience. Your feedback highlights their outstanding service!
Too expensive for senior.
10 April 2026
Reply from FiftyUp
Dear John! We're sorry the pricing feels too high for a senior—let's explore more affordable options!
The agent was respectful
The agent was respectful, was able to explain my policy very well.
21 April 2026
Reply from FiftyUp
Thank you, Maria—we'll share with the agent how respectful and clear they were in explaining your policy!
I am please he was honest
I am please he was honest , and helping me understand it was a real insurance company .in the pass tried to get insurance they wanted 2 to 3 hundred dollars a mouth .I’m really happy I finally got some insurance to cover me and to help my son.Thank u again I feel safe now I’m not a berden to my son
21 April 2026
Reply from FiftyUp
Dear Margaret! Thank you—we'll pass on your kind words about the agent's honesty and clear help in understanding this real insurance option, especially after past high quotes of $200-300/month. We're thrilled you now feel safe and covered for yourself and your son!
Reply from FiftyUp
Thanks for the lovely feedback, Marlene!
Reply from FiftyUp
Hi Lawrence! We always enjoy receiving positive feedback.
Reply from FiftyUp
Dear Sandra! It's fantastic to hear that you are happy with our service.
The lady on the phone she made my…
The lady on the phone she made my experience relaxing easy to talk to.
Thanks 👌 😊.
20 April 2026
Reply from FiftyUp
Great news, Lisa-Ann! We are delighted to receive positive feedback and very happy that we could offer you outstanding service.
Well explained choices
20 April 2026
Reply from FiftyUp
Hi Christopher! We really appreciate you taking the time out to share your experience with us.
I could understand the gentleman that I…
I could understand the gentleman that I spoke with.
He explained everything clearly.
20 April 2026
Reply from FiftyUp
Thank you for taking the time to leave feedback, Lois. I'm glad to hear the service you were provided with was aligned with a strong customer focus.
The service was well explained and…
The service was well explained and thorough, very helpful in assisting to the proper coverage. I feel better about my families future, that I can assist them even when I'm gone. Thank you for the relief of not worrying about their future.
20 April 2026
Reply from FiftyUp
Thank you for your thoughtful feedback, Brian—we’re glad the service was well explained and thorough, and that it helped you choose the proper coverage for your family’s future. It means a lot to know you feel more at ease and less worried about their future.
The representative was cordial and very…
The representative was cordial and very thorough. Couldn't ask for better service
Terry Q
20 April 2026
Reply from FiftyUp
Thanks for the positive feedback, Terry! We appreciate you sharing your experience with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.