The communication was excellent, prompt and at times almost instanteous. I could have went to my family doctor but it seemed like an obvious choice to deal with a doctor who's more knowledgeable about... See more
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Customer service is amazing, they get straight to the point and help you right away. I just started dutasteride to deal with my pesky crown thinning and they were quick to answer any doubts I had conc... See more
Easy and helpful website. The team at Essential Clinic seem to really care about my health and wellness now and in the future. I am very glad that I came to realize that there is help for my ED proble... See more
ALWAYS a first class experience with the team at Essential clinics. No question goes unanswered and no concern is ignored. Friendly and professional at every step of your journey to a better you!
Company details
Written by the company
We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home. Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval. To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil. To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis). We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.
Contact info
400-119 14th St NW, T2N 1Z6, Calgary, Canada
- essentialclinic.ca
4.6
Excellent
807 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Good service
Good service, adaptable to dosages, and very fast responses. I recommend!
24 August 2026
Unprompted review
Very helpful and easy to deal with
Very helpful and easy to deal with. Had exactly what I needed.
19 August 2026
Unprompted review
This company is a scam.
My experience with this company has been terrible. My order was never delivered and when I reported it they simply ignored my repeated attempts to have it rectified and refused to help with any sort of resolution. Avoid this company. Phoenix is much more reliable.
14 August 2026
Unprompted review
Reply from Essential Clinic
Hi Aaron,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you were dissatisfied with your experience.
We do want to clarify that your messages were not ignored. Your initial report was received on Friday, August 14th, and our support team responded that same morning to confirm the pharmacy team would investigate the delivery issue.
Kindly note that our pharmacy team does not process orders or respond to pharmacy-related inquiries over the weekend, and the matter was reviewed as soon as they resumed operations.
A Canada Post investigation was opened, and a replacement shipment was arranged at no additional cost to you on Tuesday, August 18th.
We understand that waiting for a medication shipment can be frustrating, and we apologize for any inconvenience caused. Our goal was to resolve the issue as quickly as possible once the parcel was confirmed as missing. We’re glad we were able to arrange a replacement and hope it arrives safely.
If you have any further questions or concerns, please don’t hesitate to contact us directly. We’ll be happy to assist you!
Its a Big Part of Life
Everything was easy. From my initial consultation, prescription, refills and renewals…they have looked after everything and answered my questions along the way. Ive been with them now for about 18 months…my wife and I are very pleased. Only positive things to say. Cheers.
13 August 2026
Unprompted review
Great company!
I’ve used Essential Clinic for the past couple years for online hair loss treatment and they are an amazing team! Always super fast response from customer service and a super smooth process all around. Highly recommend!
11 August 2026
Unprompted review
Quick, human and simple
They are efficient and of a great help. Response time is always fast, service is very humane and supportive, and I've never encountered issues receiving my medication.
10 August 2026
Unprompted review
Always very helpful
Always very helpful. Never had an issue with this company.
6 August 2026
Unprompted review
Prompt service
Simple portal and quick service plus the fact that they saved me a lot of money with the finesteride 5mg and pill cutter over the last year and a bit.
31 July 2026
Unprompted review
Straightforward and simple process
22 July 2026
Unprompted review
I found their staff to be very helpful
I found their staff to be very helpful, and they explained the different treatment options as well as offering affordable options. Highly recommended.
19 July 2026
Unprompted review
Good overall service and follow up
13 July 2026
Unprompted review
Truly amazing staff and very good…
Truly amazing staff and very good people, really amazed by the quality of service
11 July 2026
Unprompted review
Fast service and reliable and most…
Fast service and reliable and most important, it works.
11 July 2026
Unprompted review
The team was very responsive
The team was very responsive. They helped me with my prescription and my medication and they reply very fast.
7 July 2026
Unprompted review
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