Enjoyed some discount compared to retail price in Japan. Easy and straightforward to finish the purchase. However, being charged customs and handling fees by FedEx afterwards was unpleasant surpri... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service at END is second to none & a particular shout out to Bry who went above & beyond. I purchased a pair of trainers that were defective ( no fault of END). From the moment I contacted cu... See more
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I ordered a new pair of Birk Boston Mules. The price END were selling for was the best I could find. I opted for the premium 9.99 next day delivery with DPD. DPD were unable to deliver on the day due... See more
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Exceptional Customer Service from End. An issue with a pair of shoes I had was quickly resolved in a very professional and polite manner. In particular I must mention Grace who looked after the quer... See more
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Company details
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
130K reviews
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Reply from END.
Hello Mihang,
Thank you for your feedback!
We’re really pleased to hear that your experience turned out better than you expected, that’s always great to know.
It’s exactly what we hope for when someone shops with us, so it’s rewarding to hear everything worked out so well for you.
We appreciate you taking the time to share your thoughts, thanks again for your support.
END
Reply from END.
Hello there,
Thank you for your great feedback!
It’s fantastic to hear your order arrived quickly and that everything was well packaged.
We’re especially pleased to know we’ve become your go-to for fashion, that really means a lot to us.
We appreciate you taking the time to share this, and we look forward to getting your next order out to you just as smoothly.
END.
Great service received my package a lot…
Great service received my package a lot quicker than expected
15 May 2026
Reply from END.
Hello Kessar,
Thank you for your kind feedback!
We’re really pleased to hear your order reached you even quicker than expected, that’s always great to know.
We work hard to get everything out as efficiently as possible, so it’s nice to see that reflected in your experience.
Thanks again for taking the time to share this, we really appreciate it.
END.
Should cover international returns to…
Should cover international returns to enhanced seamless shopping experience
12 May 2026
Reply from END.
Hello Edward,
Thank you for taking the time to share your feedback, we really appreciate it.
We understand your point around international returns, and how offering that could help make the overall experience even smoother.
It’s a valuable suggestion, especially for customers shopping with us from overseas.
We’ll be sure to pass your comments on to the relevant team as we continue to review ways to improve our service.
Thanks again for highlighting this, it’s genuinely helpful.
END.
Reply from END.
Hello Deron,
Thank you for your feedback!
We’re really glad to hear everything went smoothly for you that’s exactly the kind of experience we aim to deliver every time.
It’s great to know you had no issues along the way.
We appreciate you taking a moment to share this, thanks again for your support.
END.
Always a slick experience with End…
5 May 2026
Reply from END.
Hello Dan,
Thank you for your kind words!
We’re really glad to hear every experience you’ve had with us has felt smooth and well put together, that’s exactly what we aim for.
Knowing you can rely on us for a consistently easy and hassle-free shop means a lot.
We appreciate you taking the time to share this, thanks again for your continued support.
END.
Great service in case of quality issues…
Great service in case of quality issues with previous purchaces.
15 May 2026
Reply from END.
Hello there,
Thank you for your feedback, we really appreciate you taking the time to share this.
It’s great to hear that our team was able to support you effectively when you experienced a quality issue with a previous purchase.
We always aim to handle situations like that as smoothly and fairly as possible, so it’s reassuring to know that came across in your experience.
Thank you again for your continued support, it means a lot to us.
END.
Reply from END.
Hello Kasia,
Thank you for your kind feedback!
We’re really pleased to hear your items arrived so quickly and that everything was well packed.
We appreciate you taking the time to share your experience, thanks for choosing to shop with us.
END.
I think END has a lack of reward…
I think END has a lack of reward program for heavy shoppers like myself, been a regular since END first popped up so yeah a little disappointing on that end, punt intended
15 May 2026
Reply from END.
Hello Lee,
Thank you for sharing your thoughts with us, and for being a long-standing customer, we really do appreciate the continued support.
We understand where you’re coming from when it comes to rewarding regular shoppers, and it’s valuable feedback.
While we don’t currently have a loyalty scheme in place, we recognise that this is something many customers would like to see, especially those who return to us time and again.
We’ll make sure your comments are passed on to the relevant team for consideration as we continue to review how we can enhance the overall experience.
Thanks again for taking the time to highlight this, and we did enjoy the wordplay!
END.
Great service as always
Great service as always, very happy with the product and delivered by a very friendly delivery driver
15 May 2026
Reply from END.
Hello David,
Thank you for coming back to us again, that really does mean a lot.
We’re so pleased everything hit the mark this time, especially that you’re happy with the product.
It’s always nice hearing that it’s lived up to expectations, it’s just as great to hear your delivery experience stood out too, a friendly driver can make all the difference, so we’ll be sure that gets passed on.
Really appreciate you taking a moment to leave this, and we look forward to making your next order just as smooth.
Have a good weekend,
END.
Reply from END.
Hello Jeff,
Thank you for your kind words!
We’re really pleased to hear both the delivery speed and packaging stood out to you.
We always aim to make sure your order arrives quickly and looks great when it gets to you, so it’s lovely to know that came through.
Thanks again for taking the time to share your feedback, it’s much appreciated.
END.
Absolutely seamless shopping…
Absolutely seamless shopping experience… The product, price and super fast delivery. Excellent communication throughout, flawless. I’m sorry I had to return the product, unfortunately wasn’t suitable for my environment. Once again returns process, straightforward and very customer friendly. I will definitely shop with your company again and recommend to others. Thank you.
15 May 2026
Reply from END.
Hi there!
Thank you for taking the time to share such a positive and detailed review, it really does mean a lot to us.
It’s fantastic to hear that everything came together smoothly for you, from the product itself and the value, through to the speed of delivery and the communication along the way.
Knowing it all felt effortless from your side is exactly what we aim for.
We appreciate you mentioning the return too, while it’s a shame the item wasn’t quite right for your space, it’s great to know the process was simple and easy to follow when needed
That’s just as important to us as the initial purchase experience.
Thanks again for your recommendation and kind words, we’d love to welcome you back again soon.
END.
Reply from END.
Hello there,
Thanks for taking the time to leave this really glad we had exactly what you were looking for!
We know how frustrating it can be when you can’t find the right item, so it’s great to hear everything was available and easy to pick up.
Even better that it reached you quickly too, that’s always what we aim for.
Appreciate the feedback, and we hope to help you find your next purchase just as easily.
END.
Very reliable online shop
Very reliable online shop. Will shop again soon for another sneakers
15 May 2026
Reply from END.
Hello there,
Thank you for your kind words!
It’s great to hear you found us reliable, that’s exactly the experience we aim to provide every time someone shops with us.
We’re really glad everything met your expectations.
We look forward to having you back when you’re ready for your next pair of sneakers!
END.
Reply from END.
Hello TS,
Thank you for your great feedback!
We’re really pleased to hear your order arrived quickly and that you’re happy with the product.
It’s always good to know when everything comes together just as it should.
We appreciate you taking the time to share your experience it means a lot to us.
END.
This is a beautiful top and in a size 4…
This is a beautiful top and in a size 4 fits my wife well with room to spare soo it is not too tight and she loves the design too. Delivered very quickly and nicely wrapped too. Thanks 🤩.
12 May 2026
Reply from END.
Hello Thomas,
Thank you for taking the time to leave such a thoughtful review.
It’s great to hear the top was just right for your wife having a comfortable fit with a little extra room can make all the difference, so we’re really pleased it worked out so well.
We’re also glad she’s enjoying the design, as that’s something we carefully consider when putting our range together.
It’s lovely to know the delivery arrived quickly and that the packaging added to the overall experience too.
We always try to make sure orders arrive looking as good as they should.
We really appreciate your kind words, thank you again for your support.
END.
Reply from END.
Hello there,
Thank you for your feedback, we really appreciate you sharing it.
It’s great to hear everything went smoothly for you and that your order arrived within just a few days.
We know how important delivery speed is, so it’s always good to know when we’ve managed to get things to you quickly and without any hassle.
We’re pleased your experience was a positive one overall, and we truly appreciate you choosing to shop with us.
Hopefully we’ll be able to deliver the same service again next time you order!
END.
Issue was ignored very bad experience…
Issue was ignored very bad experience and will be filing a case against your online shop.
15 May 2026
Reply from END.
Hello Young,
Thank you for your feedback.
We’re sorry to see you feel this way, however we do need to clarify that your concerns have not been ignored.
Each query you’ve raised with us has been responded to when you’ve been in direct contact with our team, and we have provided clear updates and explanations throughout.
If you do choose to escalate this matter further, we're more than happy to respond to any formal enquiries raised through the appropriate channels, so everything can be reviewed transparently.
We always aim to handle concerns fairly and consistently, and we remain confident that we have addressed your case appropriately based on the information provided.
END.
Reply from END.
Hello Joanna,
Love hearing this, thank you for taking the time to share it!
We’re really glad you’re happy with your new sneakers, there’s nothing better than getting a pair you love straight out of the box.
It’s also great to hear they reached you earlier than expected we know how much of a difference that makes when you’re looking forward to a delivery.
Your feedback genuinely means a lot, and it’s always rewarding to know everything came together just right for you.
We hope you’re enjoying wearing them, and we’d love to see you back again when you’re ready for your next pair!
END.
Excellent service
Easy to navigate app, great range of stock at good prices especially the sale, delivery very quick, excellent service overall, thanks
15 May 2026
Reply from END.
Hello David,
Thanks for sharing this it’s great to hear how positive your experience was from start to finish.
We’re really pleased that you found the app straightforward to use and that the range available stood out to you.
It’s always our aim to make browsing easy while still offering plenty of choice, so it’s good to know that came across.
Grabbing something you like in the sale at a good price makes it even better.
It’s also great to hear your order arrived quickly and that everything ran smoothly overall, that’s exactly the kind of experience we want every customer to have.
We genuinely appreciate you taking the time to leave this, and we hope we’ll be able to deliver the same experience again when you next shop with us.
END.
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