DrSays Reviews 242

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service and the most inexpensive one online that I have found. A big plus is that in addition to ordering your own labs, you can also consult a doctor. I find it costs less to order my own l... See more

Rated 5 out of 5 stars

I love this site. I have been able to prove sudden surgical menopause, as well as poor absorption, despite being dismissed via bloodwork. It is great for patients that want to advocate and avoid in... See more

Rated 5 out of 5 stars

Dr. Sattar has helped me out multiple times over the past several years, and she is always prompt and attentive. She takes a moment to really hear my concerns instead of rushing through the visit, and... See more

Rated 1 out of 5 stars

Thieves. Trying to cancel their scam subscription through their website may not work for you. If it does not, they will not reimburse you the money taken after the fact, despite the fact that charging... See more

Company details

  1. Doctor

Written by the company

Online doctor visits. Prescription, refills & doctor's note. No insurance required. Subsidized lab tests when clinically needed.


Contact info

4.1

Great

TrustScore 4 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

For ONLY $35 this is amazing

For ONLY $35 this is amazing! Talked on the phone for less than 5 minutes with Dr. Sattar in Texas. Told her what my symptoms are, she prescribed me medication right away. This website is OFFICIAL.

10 May 2020
Unprompted review
Rated 5 out of 5 stars

Dr. Maze - Wonderful Service

Dr. Maze contacted me immediately after I scheduled my appointment. She has wonderful bedside manners. I definitely not only recommend DrSays, but Dr. Maze as well. She has a wonderful personality and makes you feel comfortable. Please use their services. Wonderful!

8 May 2020
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Quick(less than 5min!), Professional, and definitely worth using again! Got my meds refilled in less than an hour and I am extremely impressed!

6 May 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience

This was my First time using this service at first I wasn’t so sure but after reading all the great things people had to say I went through with it and it was an AMAZING Experience I recommend this Service the Doctor was very Friendly He Listening

5 May 2020
Unprompted review
Rated 5 out of 5 stars

Impressed

I was weary about the online services but for $35, I gave it a shot and made an 11am appt. I received a text message at 11:06am notifying me that the dr was still with another patient that he would be calling me shortly and within 10 min he called. I gave him a brief explanation of my needs and my meds were modified and the refill was sent moments later. Setting up the appt was super easy and the call took less than 5 minutes.
If you don’t need to be seen face to face, this is the way to go. It’s definitely worth the time and money.

4 May 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend I just had my…

Highly recommend I just had my appointment with Dr.Panhard (i think thats his name) super quick and professional i definitely will recommend this to anyone who is scared to step a big toe into one of these crazy hospitals. You cant pass up $35 compared to a bill over $1000 that can also lower your credit score if you dont pay it off.

4 May 2020
Unprompted review
Rated 5 out of 5 stars

It is a very great experience!

It is very great experience!!
It is easy、fast and efficient!!! The doctor’s call is on time and kindly! The stuff help me to solve my problem extremely patient!!!
Be sure to use Drsays in the future!!!!

2 May 2020
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow!! I’ve never had an experience like this
The doctor worked so fast and I was able to get my medicine immediately. I’m so happy thanks 😊

30 April 2020
Unprompted review
Rated 5 out of 5 stars

INCREDIBLE!!!!! i can not believe it actually worked.

This has been my first time using an online doctor!!! I googled and found dr.says! At a time like this where you can’t get into an actually Facility, DR.SAYS is highly reliable and I highly recommend it to anyone.. DR.ROBINSON was great. Punctual. Asked Key questions & was efficient! got the job done!

29 April 2020
Unprompted review
Rated 5 out of 5 stars

They're Legit.

I didn't know if the DrSays site was going to be any good but I was pleasantly surprised with the experience. I'm having uncomfortable symptoms from a yeast infection but I can't get to the doctor because of COVID. I booked an appointment online and 15 minutes later the doctor called me. She listened to my symptoms and prescribed me antibiotics.

The whole thing was seamless and it was really only $35. I would recommend!

27 April 2020
Unprompted review
Rated 5 out of 5 stars

Best thing ever!!!

I used Drsays for the first time today for what I suspected was strep throat. I tried calling urgent care 3 times this morning to be seen and no one was answering the phone (wanted to see what covid19 guidelines had to follow while I was there). Found this online and it was the best thing ever. Talked with a Dr. and they confirmed and within 5 minutes I had a prescription called over to my pharmacy. It was worth paying the $35 dollars to avoid having to go to the Dr and dealing with my insurance company.

24 April 2020
Unprompted review
Rated 5 out of 5 stars

I have never received such professional…

I have never received such professional service in my life . I sent an email and had a response in 10 minutes . My appointment was on time ! My script was called in within minutes after my appointment. What a blessing .
Thank you so very much.

23 April 2020
Unprompted review
Rated 5 out of 5 stars

Top Notch

I have the high deductible health plan. A visit to my PCP is easy $140. I have used DrSays twice. It's easy. It's pleasant. It isn't stressful. Both times I was feeling lousy and they helped me feel better. Great service and the Healthcare service they provide fills a much needed gap.

Thank you.

23 April 2020
Unprompted review
Rated 5 out of 5 stars

Nice to have options without insurance!

What a wonderful way for doctors to help their patients with no insurance! I was almost out of my restless leg medicine, residing in a new state, no insurance, no PCP, scared to enter a medical facility at this time so I was starting to panic just a little. Found DrSays on the internet and sent a message at first, they responded within one hour, told me that if I couldn’t get my meds filled then it was ok to ask the doctor to cancel and they would take the hold off my account. Made my appointment at 6pm, doctor called at 8pm, we discussed my situation, I even needed him to bump my meds up a little, which he agreed, and tomorrow I’ll go pick up my script. If anyone suffers like I do with restless legs, then you’ll know what a blessing this service was. Thank you so much for everything! Doctors and Nurses are truly the Supermen, Spider-Men, and Catwomen Hero’s we need right now!

23 April 2020
Unprompted review
Rated 1 out of 5 stars

Talked to Shamine Sattar Saturday for…

Talked to Shamine Sattar Saturday for what could be UTI she called in antibiotic but had to go to ER late that night. Was kidney stone ,i took the antibiotic and broke out in hives really bad, sent her messages to let her know and its been 4 days today and she has yet to contact me, had to go to another DR for help .Hives can be life threatening and she should have followed up per my messages

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Had a UTI Way cheaper then urgent care! I don’t have Health insurance so this worked out great The doctor knew what to give me even asked what worked best

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Best Experience With Refill Appointment

I had an appointment earlier today with Dr. Chu. I work an overnight shift at my job and getting through to my primary care clinic to set up an appointment has been incredibly difficult. In addition to that I really don't want to go to a medical facility unless it's an emergency or something that absolutely can't be treated remotely while everything with COVID-19 is still going on.

My appointment was scheduled for 2:10. The website said to expect to receive a call from her within a 20 minute window give or take from the appointment time. Given all of the times I've sat in a waiting room for ages or been called back twenty minutes late to wait another half hour for the doctor to come by I expected to hear from her around 2:30 - 2:45. At 2:17 I received a text message from the website letting me know she was running a few minutes late and would be calling shortly. At 2:24 she called, apologized for running behind, went over my prescriptions with me, set me up with six months' worth of my medicine (I'm typically only written enough to force me back in 1-3 months), checked to see if there was anything else I needed and sent me on my way. The phone call lasted less than three minutes and I had what I needed. My prescriptions were sent to my pharmacy within a few minutes.

This was honestly the best experience I've had with a doctor. I was able to schedule my appointment online for a date and time that worked for me. I didn't have to call a clinic during inconvenient hours and sit on hold for ages. I also didn't have to devote hours of my day to the appointment itself. The doctor was considerate of my time and reduced unnecessary appointments down to something reasonable for my medical situation. Oh, and it cost $35. I've had to pay that in co-pay. I'll absolutely use this service again and don't intend to return to in person visits. I'm currently looking into managing the rest of my care remotely. That's how much better this was than a traditional clinic.

21 April 2020
Unprompted review
Rated 5 out of 5 stars

Drsays is awesome

All of the doctors in my area wanted $200 to be seen and treated for my husbands strep throat because he has no insurance. Drsays sent his prescription in and treated him for only $35! It was super fast, I'm so glad that I found these doctors online!!

20 April 2020
Unprompted review
Rated 5 out of 5 stars

An amazing service!

I was in extreme discomfort from a UTI and don’t have insurance. I didn’t want to increase my medical debt, wait to be seen, or risk catching COVID-19 in the hospital. I set up an appointment and a dr called me within 5 minutes. She was able to send my prescription to the pharmacy right next to where I live. All from home and for about the price of a copay if I did have insurance. I will use this service any time I’m not feeling well.

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Dr. Says

Dr.Thomas was great. Our call lasted only 5 minutes. Within that time, I gave him my symptoms and he agreed with what my suspicion was. My prescription for antibiotics was called in within the hour and I was able to take my first dose that evening. This is an amazing resource for those who do not have insurance. The prices are unbeatable and you get the same results as going to see a physician. With COVID and our current circumstance of social distancing, it's so convenient and safe. Would highly recommend and will use this again and again.

16 April 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look