Bad service had to prove by screenshots that I already prepaid for an appointment 

Great service. We needed antibiotics for an infection from a cat bite and it was the weekend so usual GP practice was closed, plus we didn’t want to clog up A&E when he wasn’t in an active emergency situation. We booked an online consultation for the same day and were able to send pictures of the wound so the doctor could see them. Consult was professional and we had no technical issues. Prescription was with our local pharmacy within 10 mins. Very impressed with the service 

My doctor was 30 minutes late to the appointment - she had a physical appointment booked at the same time which didn't reflect in MedOnline's system. I asked her to email me a copy of our notes for insurance purposes, which she didn't send me. Also, she filed an ACC claim for me but I am yet to receive any correspondance from ACC (it usually only takes one week). Unfortunately, I can't recommend using MedOnline for telehealth in NZ.

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