Dermatologist.Co.uk Reviews 

303
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

This is a brilliant service. The website was easy to use, and I received a detailed diagnosis and advice about treatment within 24 hours. A very reasonable price, to have expert answers so quickly. I... See more

Rated 1 out of 5 stars

Absolutely rubbish. Waited over a week for a response when it claims it’ll be in 48 hours. I explained in detail my condition & after finally getting a response, they just repeated back everything I h... See more

Company replied

Rated 5 out of 5 stars

After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... See more

Rated 5 out of 5 stars

Quick reply with detailed description of prescribed treatment. I couldn't ask for better health service. Dr John Ashworth is the best doctor I ever dealt with with spot on diagnose and I wish all NH... See more

Company replied

Company details

  1. Dermatologist
  2. Doctor

Written by the company

Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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Replied to 60% of negative reviews

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4.4

All reviews

(303)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

A great service

A great service with an in depth report and fast medical advice. I would recommend to anyone needing dermatological help

19 August 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Thank you - yes a written in-depth report is something you can keep going back to - it shard to retain information at a verbal face to face consultation - best of luck

Rated 5 out of 5 stars

Exceeded my expectations

I decided to contact Dr John Ashworth for two main reasons , one being in total despair at my skin as I had come out in a rash , severe breakout and my skin was literally peeling off . The other reason was that I tried for 3 days to get an appointment with my doctor without success and realised it would be near impossible seeing a dermatologist through the NHS. I was getting extremely upset with my situation and paid for a consultation and a little extra to have a reply within 24 hours which was worth it to me . The firm was easy to fill in and I sent several pictures over .
I received my consultation around 10 hours later so it was a very quick service and they stuck to the times .
The whole experience exceeded my expectations, I was explained what he thought the problem was along with a prescription for some creams and antibiotics with clear instructions on what to do with them and when to take them . The Dr explained that it could take a few weeks to see any improvement but his treatment plan has almost fully cleared within less than 2 weeks (I'd say about 80% of my skin has cleared ) I have now got my confidence back and would highly recommend this service .

7 August 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Many thanks - we are delighted with the good outcome - we are alway here for you if things deteriorate in the future - regards - yes the 24 hour express service is fantastic

Rated 5 out of 5 stars

Helpful and Reassuring. Thorough! Good price.

I had treatment from Dr Ashworth earlier this year, so I knew I could trust him. For this new skin condition I supplied 2 photos and he gave me a very helpful answer suggesting what the spots on my face were and the best course of action.
As his surgery is only 3 miles from my home, I made an appointment to see him next week. When all being well confirm diagnosis, freeze and remove!
Update: I saw Dr Ashworth on 28th August. He examined the 'spots on my face' and froze them.
Examined my scalp and also my upper half thoroughly! Not all dermatologists do this.
Very thorough examination and treatment, I am very pleased and will carry on seeing Dr Ashworth in future. Very caring🙂
And the cost was much lower than I expected 👍

19 August 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Yes the freezing treatment (at minus 200 degrees) is effective in many situations - the skin goes red for about 10 days before improving - best regards

Rated 5 out of 5 stars

Very useful advice and effective treatment

I've had a number of patches of skin cancer in the past - all basal cell carcinomas. So the least scary of skin cancers but still needs treating.

I knew suspicious patch appeared on my hand. I emailed some photos on a Sunday over a bank holiday weekend and didn't expect a reply until later in the week.

Dr John Ashworth replied the next day and a day after that I had cream to treat the skin cancer.

Can't ask for better service. Under the NHS this would have taken many, many months to get treated. My GP has no future appointments as they only plan 4 weeks ahead and that's all booked. So getting seen by someone is close to impossible unless its an emergency.

5 May 2024
Unprompted review
Rated 5 out of 5 stars

A very quick and thorough assessment…

A very quick and thorough assessment received at a very reasonable price with all options clearly explained.

21 June 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Thank you - and yes that is precisely what we are trying to provide in the context of very long NHS waiting lists or spending a lot more in a private clinic - best regards

Rated 5 out of 5 stars

Great fast response and good service

Great fast response and good service

10 June 2024
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Reply from Dermatologist.Co.uk

Thank you - yes we try to reply within 3 days for standard management plan responses and 1 day for "express" patients - best regards

Rated 5 out of 5 stars

Very quick friendly reassuring and…

Very quick friendly reassuring and efficient team

22 May 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Thank you - yes we aim to be all of those things and more - lets hope the advice you received from us is of help and benefit - we are always here for you - regards

Rated 5 out of 5 stars

I would recommend him because he was…

I would recommend him because he was really quick and did an amazing job with the medicines

24 May 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Thank you Laura - let's hope the medical recommendations work well for you - we are always here for you - regards

Rated 4 out of 5 stars

Thank you for validating how I felt…

Thank you for validating how I felt about the way the nhs was treating my daughter and for the quick response. I just hope we see some improvement in her skin

13 May 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Thank you for the rating - yes lets hope you get a decent outcome - we are always here for you - regards

Rated 3 out of 5 stars

Very prompt diagnosis

Very prompt diagnosis - thank you, but I have not yet received an email allowing me to collect my prescription.

18 April 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Hi - sorry about this - IF you have opted for a private electronic prescription (and not a GP/NHS one) you should receive an email and also an SMS code which you take to your local pharmacy for activation - any failure in that system please email us - online@dermatologist.co.uk with you name and all details and we will sort that out for you - best regards

Rated 5 out of 5 stars

Amazing service

Amazing service! Would honestly recommend this to everybody and wish I had found it sooner. Very easy to use and incredibly detailed report received really quickly! So helpful. Thankyou :)

5 April 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Thank you so much - lets hope you get some satisfaction from the medical advice - dont forget to join us for free from the APP STORE - dermatologist.co.uk - we are here for you 24/7 if needed - regards

Rated 5 out of 5 stars

The doctor was very cooperative and…

The doctor was very cooperative and give my daughter which is 7 months old the right medication! We try to keep her eczema under control! We seen a highly improvement after 3 days! I recommend him!

13 April 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Great to hear - best of luck - regards

Rated 5 out of 5 stars

Prompt and comprehensive consultation

My son was referred to a dermatologist for acne through the NHS but due to the lengthy waiting list, I decided try elsewhere. Dr. Ashworth's online consultation report was very comprehensive, considered and sent promptly, with a couple of suggested approaches to treat the problem. My son is now on a new course of treatment which we are hopeful will really help his skin. I would definitely recommend Dr. Ashworth to avoid the unfortunate delays with the NHS and the expense of private clinics.

10 April 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Thank you - yes the NHS provision for non-cancerous problems is poor - and private dermatologists are pretty expensive to see face to face - we offer great value we think - regards

Rated 3 out of 5 stars

In theory a great service

In theory a great service, however, the app wasn't working properly (couldn't complete checkout) and only half of the medical issue was tackled.

17 April 2024
Dermatologist.Co.uk logo

Reply from Dermatologist.Co.uk

Yes the APP is brand new but should be functioning OK - we check it ourselves once per week - please try again if you need us - regards

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