This is a brilliant service. The website was easy to use, and I received a detailed diagnosis and advice about treatment within 24 hours. A very reasonable price, to have expert answers so quickly. I... See more
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Absolutely rubbish. Waited over a week for a response when it claims it’ll be in 48 hours. I explained in detail my condition & after finally getting a response, they just repeated back everything I h... See more
Company replied
After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... See more
Quick reply with detailed description of prescribed treatment. I couldn't ask for better health service. Dr John Ashworth is the best doctor I ever dealt with with spot on diagnose and I wish all NH... See more
Company replied
Company details
Written by the company
Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;
Contact info
Robins Lane 3, SK7 2PE, Bramhall, United Kingdom
- dermatologist.co.uk
4.4
Excellent
303 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 month
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Highly recommended modern approach to dispensing medical advice.
I have previously had a small lesion removed by Dr Ashworth. It speaks for itself that I reverted to him about some concerns I had about some other lesions. I paid for the on line service by submitting some photographs. He replied (on a Sunday!) with a comprehensive report. All this within a matter of days. It is a shame that the NHS is mired in systemic problems that prevent anything remotely approaching this kind of service which clinicians like Dr Ashworth are clearly able to provide. Needless to say, I would recommend Dr Ashworth and am an advocate of his “see him in person” or “send a photo and we’ll tell you what to do” approach. Quick and efficient dispensing of medical advice from which others could learn.
24 April 2025
Reply from Dermatologist.Co.uk
Thank you - yes we aim to reply to the standard of less than 3 days turnaround - or 24 hours for express patients - report / management plan / prescription - best regards
Quick initial respone from this…
Quick initial respone from this dermatologist have sheduled further appointment for procedure.
9 April 2025
Reply from Dermatologist.Co.uk
Thank you for your comments - yes speed is important - 3 days for a standard management plan - 24 hours for an express - that is our aim and that would include your electronic prescription if needed - we are always here for you 24/7 - best regards
Reply from Dermatologist.Co.uk
Thank you very much - we are here for you 24/7 if needed again - best regards
Very efficient service
Very efficient service, 24 hours from sending photos to receding a prescription! Thank you!
5 February 2025
Reply from Dermatologist.Co.uk
You are more than welcome - value and speed as well as Consultant expertise is what we are all about - and thank you for your review - best regards
Speedy diagnosis leading to swift recovery and peace of mind
Speed of response was good, with a weekend in the way. Lots of precise diagnostic info, saving lots of time otherwise spent booking and awaiting an appointment to see a skin specialist in the flesh (excuse pun).
24 January 2025
Reply from Dermatologist.Co.uk
Thank you - yes seeing someone face to face privately is a very very expensive business - we try to offer a very similar service at about a quarter of the price - best of luck with the management advice - regards
Can't do high tech prescriptions - misleading
Can't do high tech prescriptions. This is needed in Ireland for some drugs. Your pharmacy will request this so they can order the drugs through the HSE and privately. Offered same solution as my GP, creams that have not worked anymore. Service is very slow. First contacted, the 11th of December and hear back the 15th with other suggestions. Waste of time and no refund. Sent me a long email about it being HSE and my fault. which prompted me to leave an honest review. Website is dermatologist.ie with an irish flag, misleading.
2 January 2025
Unprompted review
Reply from Dermatologist.Co.uk
This service is a private service Consultant Dermatologist to paying patients - for just about the same charge as seeing a standard GP in Ireland and we are available within 24 hours for the express and 3 days for standard service - and our service is unrelated to Irish governmental restrictions. The medication you requested is a highly specialised and restricted drug - not available through standard private practise and standard prescriptions - only available through specialist governmental channels not through a private route such as this which we have provided for many years in Ireland - we explained this is a long series of emails to you (between Dec 11 and 2 days ago) and provided a prescription for mainstream treatments and treatment advice - we have never said this is anyones "fault" - it is just the system which is understandably restricted for this particular drug (which by the way is certainly not guaranteed to work) - best regards in your search
Very nasty rash 😞
Prompt attention and treatment plan with easy to follow instructions made the whole process stress free.
14 December 2024
Quick response with clear advice as to…
Quick response with clear advice as to how to deal with the problem from a consultant dermatologist
21 November 2024
Reply from Dermatologist.Co.uk
Thank you - yes we aim to turn around a standard report in about 2 or 3 days and an express request in 24 hours - best regards
Very pleased. Excellent response time.
This is the second time we have used this site for our daughter. Dr Ashworth provided a comprehensive report, with clear instructions regarding medication and longer term advice. Response time was less than 36 hours. Thank you.
26 November 2024
Unprompted review
Reply from Dermatologist.Co.uk
You are more than welcome - lets hope for a satisfactory treatment outcome - we are always here for you 365 days a year
Fantastic speedy service
Excellent service. Logged on and loaded my details late on Sunday and received detailed report less than 48 hours later. Fantastic speedy service. Will use again.
17 November 2024
Reply from Dermatologist.Co.uk
Great to hear - many thanks - yes we try to get a standard report out in less than 3 days and the express service in 1 day - best regards
Waiting time and cost
Waiting time get longer than expected. Consultation took 4 working days - 6 days including weekend and another 4 days for prescription. Also Website lied about price. It says 75 pounds I paid 95.
5 October 2024
Reply from Dermatologist.Co.uk
I apologise - yes we usually respond within 2 or 3 days for standard and 24 hours for the express service - the prescription service is electronic via another provider and is out of our control - but usually occurs simultaneous with the report being sent out - the price thing is something I am concerned about - can you please email us at online@dermatologist.co.uk with your case number (for a refund) and tell us where on the website the price of £75 is incorrectly quoted so we can correct that - please accept my apologies and use us again - regards
Comprehension report
30 September 2024
Reply from Dermatologist.Co.uk
A written report about your condition allows us to include some reference terms and sometimes website information sources - yes we try our best to empower our patients with a lot of information to help understanding - regards
Reply from Dermatologist.Co.uk
Thank you - yes we think we offer a great expert service at a price far below the cost of a standard private medical consultation - please use us again - regards
Quick & effective advice
The easy access online to obtain advice from a consultant dermatologist within 48hrs is worth the low cost. This is the second time I've sought advice from Dr Asworth on two separate matters. It's too early to comment on how effective this course of treatment will be but he certainly helped with the previous problem which prompted this latest request for help.
On both occasions and despite my GP's best efforts Dr Ashworth has been able to provide advice that my GP couldn't, for a relatively small fee. I wouldn't hesitate to use Dr Ashworth again for any skin problems I may experience in the future.
16 September 2024
Reply from Dermatologist.Co.uk
Thank you fro your comments - yes the value is undoubted compared to the high cost of a face to face private consultation - of course, the response to treatment plans is varied depending on very many factors - we provide a professional management plan from a recognised expert in the field of Dermatology - in the UK GPs get very little training in skin conditions and it isn their fault that they are often a bit stuck with skin problems - best regards
Great Service
Excellent, professional service with detailed report including recommendations provided within two days.
11 September 2024
Reply from Dermatologist.Co.uk
Thank you - yes that is the service - a top quality expert management plan without the cost of a face to face private consultation - less than a third of the cost - thank you for using us
Easy to use Service
Easy to use via PC browser, upload photos and describing issues. Fast, clear response within promised timescales. Gave me what I needed to plan future treatment.
21 August 2024
Reply from Dermatologist.Co.uk
Thank you Darren - yes that is the service we offer - it works well - best of luck with the management plan
Online service review
Immediate diagnosis and prescription when the closest consultation I could get was a month away and would have cost substantially more
24 August 2024
Reply from Dermatologist.Co.uk
Thank you - that's precisely what we try to offer - expert Consultant management advice quickly and at a great price compared to the alternative - which is an expert as a private patient and costing a lot more - best of luck
Reply from Dermatologist.Co.uk
You are very welcome - come back to us anytime you are worried - regards
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