Dave's Discount Auto Parts 

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Rated 5 out of 5 stars

Have 2007 Saturn ion 4door/2.4 engine...Liquid line has hole and dealers are arrogant,excessive high prices,you know what I mean...After 2weeks shopping junkyards,autoparts stores,I shopped DAVE'S onl... See more

Rated 1 out of 5 stars

Cancels orders without notifying you. You call to inquire and the operator doesn't allow you to ask questions, they prefer to speaking over you. Then everything becomes repetitive with sarcasm(mind he... See more

Rated 4 out of 5 stars

I found the website for Dave's Discount Auto Parts to be easily navigated and user friendly . I was ecstatic to find the very hard to locate part for my son's 1988 Ciera. The transaction processed se... See more

Rated 1 out of 5 stars

advertised parts they did not have in stock, allowed me to add to card, complete purchase, and 4 days later received email they were out of stock. HUGE waste of time... Iif you cant maintain an inve... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Here at Dave's Discount Auto Parts we strive to provide the highest level of customer satisfaction and the best prices possible on car, truck, SUV and van parts. We source, stock and sell high quality parts from the most recognizable names in the automotive industry. Some of these names include; AC Delco, Motorcraft, Mopar, Standard Motor Products, Beck/Arnley, Bosch and countless others. We have been in the auto parts industry for over 45 years, and have only recently taken our parts expertise and experience to the web. Operating under davesdiscountautoparts.com, we feel our small business atmosphere, commitment to our customers and rock bottom pricing can be offered both nationally and internationally to customers around the world. We're not some huge corporation, our employees are like family and we try to pass that care on to our customers.


Contact info

All reviews

(255)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

pleased

got my gas tank quickly and it is just what I needed

24 October 2016
Unprompted review
Rated 1 out of 5 stars

Part I ordered online was no longer available

Part was listed on the website as in stock, ordered the part and was charged for it,the next day I received an email saying the part was discontinued and no longer available, my order would be canceled and money refunded .3 days later my refund was returned to my account ,I will never look at this website again

22 October 2016
Unprompted review
Dave's Discount Auto Parts logo

Reply from Dave's Discount Auto Parts

We are very sorry that you feel that your service was lacking. Your order was placed on a Friday near the close of business. We are closed over the weekend and we did not try to process your order until the following Monday when we opened back up. When we tried to process the order we noticed that the part was not available and you were notified right then and there via email. Your credit card was never charged so we had no funds to refund at anytime. Also note that the part you ordered was marked call for availability not in stock. Which is a good indicator that we may not end up having the part or we may not be able to get it. Your order was handled in a prompt manner and we at no time had any of your funds held from you.

Rated 1 out of 5 stars

could never reach them or they would never answer my email or phone call

would never do business with them no matter what

23 September 2016
Unprompted review
Dave's Discount Auto Parts logo

Reply from Dave's Discount Auto Parts

As I have not received any calls or emails from the customer Im not sure what hes referring to in this review. The customer tried to purchase an item from our store but the part was not available and his order was cancelled. He was notified by email the day after the order that the part was not in stock and that we were cancelling the order. We go through the emails and voice mails daily and have not heard or seen any messages from this customer. Im wondering if maybe hes calling or emailing the wrong place.

Rated 5 out of 5 stars

great

Ac delco part it fit like stock and fixed my problem and no issues with shipping

20 September 2016
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Cancels orders without notifying you. You call to inquire and the operator doesn't allow you to ask questions, they prefer to speaking over you. Then everything becomes repetitive with sarcasm(mind he's repeating something way off from what's being ask). In the very end the same thing you were asking is what becomes the conclusion, but the rudeness is unbearable. Ask to speak to someone else, apparently no one else is there at the time.

29 August 2016
Unprompted review
Rated 5 out of 5 stars

Car part for my Chevy Venture air conditioning switch

Dave's was awesome! Excellent price, super quick shipping, and exactly the part I needed to have the air conditioner in my van up and running again. I highly recommend this company, and the next time I need a car part, Dave's is the first, and probably only, place I plan to shop! Thank you so much.

24 August 2016
Unprompted review
Rated 5 out of 5 stars

Just what I was looking for

Had no problems finding what I was looking for, and ordering was easy.surprised me when I got home from my trip and found the Parts waiting for me.

21 August 2016
Unprompted review
Rated 3 out of 5 stars

part not in stock

Tried calling 2 times but never got a return call. Tried ordering the part and next day got an email that the part was not in stock.

15 August 2016
Unprompted review
Rated 5 out of 5 stars

Very satisfied

I started by going to the dealer and found the park was $125 dollars more. I can say it is a benefit purchasing through Dave's Discount Auto Parts. I was worried that I may get the wrong part, but it was correct. It came on time and now my car is up and running again. The only issue I had was the fact I called them to verify before ordering the part and no one answered, but other than that everything is grand! I am very satisfied and happy :)

9 August 2016
Unprompted review
Rated 1 out of 5 stars

AC condenser showed in but was not

ordered ac condenser I needed this asap for a car I was selling it was several days before I received an email saying it was unavailable, called several times phone was never picked up

4 August 2016
Unprompted review
Rated 1 out of 5 stars

The worst customer service

I purchased an alternator and was billed a $90 core charge. In order to return the core the company requires that you get an RMA from their web page. After two weeks of multiple requests and countless phone calls to the company I have yet to receive an RMA, speak to, or get a return call from the company. With the amount of time I have wasted on this RMA request I would have been better off paying the dealer to put in an overpriced alternator. I would avoid doing business with this company at all costs.

21 July 2016
Unprompted review
Dave's Discount Auto Parts logo

Reply from Dave's Discount Auto Parts

Dear customer no rma is required to return an item. There is no reference to that on our website. We are a small business and cant get to every phone call as they come in. We do offer multiple ways of contact besides the phone line. You can also shoot us an email directly for any info assistance. info@davesdiscountautoparts.com The core may be returned to us at Attn Returns 2425 E 30th st Indpls IN 46218.

Rated 1 out of 5 stars

never recieved the product

never got the part

25 December 2015
Unprompted review
Dave's Discount Auto Parts logo

Reply from Dave's Discount Auto Parts

The customer never received the part because the part was not available. It was marked CALL FOR AVAILABILITY on our website. That would indicate that there is a good chance we do not have the item. The customer placed this order at 1:53AM and was notified by 9:06am the same day via email that the we did not have the item and that his order would be voided. The customer received very prompt service and responses. We are very sorry that the customer has chosen to grade us poorly in this matter. We did our best to provide him with good prompt service that so many of our customers have experienced with us.

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