Dave's Discount Auto Parts 

I had a small mix up that was no ones fault but they fixed it real fast and I appreciated that. They will answer any and all questions. Reasonable prices also.

advertised parts they did not have in stock, allowed me to add to card, complete purchase, and 4 days later received email they were out of stock. HUGE waste of time... Iif you cant maintain an inventory system and have it tied to your website in real time get out of online sales business.......

got the right part, thanks

They advertise products that are no longer available.
They do not return phone calls.

You need to answer your phone calls with a human. When some one leaves a message RETURN THE CALL!!!!!!

I have not yet receive my item as u did not send it properly and item got sent back to u

great prices and quality parts. Fast shipping. will buy again.

Professional & Prompt! Thank you!

Searching for a discontinued part and found it listed at Dave's as available so ordered them and waited. 4 days later I get an acknowledgement that they're "discontinued" - really? Bottom line is they sound like a broker who really don't own any parts, just a "pass through". They utilize databases from other vendors and need to do a better job to improve accuracy.

Also navigated website and found it difficult to find things. Had to put in vehicle info several times over and still found it hard to find what I need. Catalog indexing was a little odd, categories make no sense.

Bottom line is they need to improve the whole package in order to compete with the others out there who've already figured it out. Cool name and decent image but needs more than that to deliver.

It took over a week to get my part Via UPS, who wont deliver unless I am home, due to a prior theft. no tracking number email. no response via phone after 7 calls and 2 voicemails.
p!ss poor service.
I'll use rock auto from now on

I placed an order for a hose and since it was too late to contact them by phone I was sent an email immediately the next day saying the hose was discontinued and that they were refunding me my money. That really helped me out in that I was able to order the hose some where else.

You offer Parts, and you have no Part on Stock.
Sorry

There is a listing for a part I desperately need. I made the purchase and it was cancelled. Very unhappy

When I initially ordered the part I was looking for, the website said they had it in stock. They got back to me the next day to tell me they no longer had the part.

The response was quick and I ended up ordering from a different site. My card was never charged and I think the customer service side of it was great. I would certainly try again!

Great looking mirrors fast usps shipping you guys rock

I used Dave's discount because they offered the part I needed at the lowest price. It was easy ordering & customer service was amazing! Will definitely use them again in the future.

they had it, and I ordered it. planned my work accordingly, then a couple days later I was notified that they didn't have it, and apparently couldn't back order it, or anything. hopefully I don't get charged. now I need to try finding who else had it, and watch my credit card charges.

Great price, quality products exactly as described, fast shipping and responsive customer service. I will be a repeat customer.

Well, you canceled my order and reimbursement me my money because you did not have what I ordered.
The only thing is you should have an account of invitory before the order is place saying out of stock.(on the front side not the back side)
There were no problems getting reimbursement and it did say some orders may not be in stock.
I am sure you are a good company and your prices are low also. That is why I ordered from you and probably why you didn't have it in stock.
Thanks

Got the part right on time, quality seems good, so far completely satisfied.