I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to... See more
Company replied
Gentleman who dealt with my enquiry was extremely helpful. Clear and precise. Excellent quotation for my new van, which I was only to happy to accept. Considering I had never heard of your company... See more
Company replied
I would like to express my sincere thanks and appreciation to Kanye for her outstanding service and professionalism. She was extremely helpful, patient, and went above and beyond to support me and... See more
Company replied
Company details
Information provided by various external sources
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Contact info
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, United Kingdom
- 0333 005 2360
- cvd-insurance.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good service easy
25 June 2026
Reply from Commercial Vehicle Direct
Hi Allan,
Thank you for the 5* review, we're glad you found the process easy!
Connor
Reply from Commercial Vehicle Direct
Hi Jamie,
Thank you for your wonderful review! We're so happy to hear that you found our prices competitive and our staff easy to work with. We appreciate your feedback.
Connor
Reply from Commercial Vehicle Direct
Hi Elaine, thank you for the great review. We're glad you're pleased with the service :-)
Connor
Reply from Commercial Vehicle Direct
Hello Simon, thanks for the 5* review and your kind words. I'll make sure your feedback is passed on!
Connor
all good thanks
15 May 2026
Reply from Commercial Vehicle Direct
Hi Roy, thanks for the 5* review. We're glad you're pleased with your new policy.
Connor
The staff on the calls are always…
The staff on the calls are always polite and usually there is a reduction in the premium compared to the price on the renewal letter.
27 May 2026
Reply from Commercial Vehicle Direct
Hi Ian, thank you for the 5* review! We truly value your business and we do all we can to get you the best possible prices for the cover you need.
Connor
Reply from Commercial Vehicle Direct
Hi Ian, thank you for the great review. We're glad you're pleased with the communication.
Connor
Good customer service skills from your…
Good customer service skills from your employee very good.
26 May 2026
Reply from Commercial Vehicle Direct
Hi Craig, thank you for the great review. We're glad you are pleased with the customer service provided!
Connor
Very helpful throughout the process of…
Very helpful throughout the process of sorting insurance .
had to change insurer due to. unable to insure new transit custom hybrid was not on their list.
16 May 2026
Reply from Commercial Vehicle Direct
Hi Mike, thanks for the 5* review. We have a panel of insurers and can often offer quotes where others can't so am pleased we have found a policy for you.
Connor
Very polite and explained everything in…
Very polite and explained everything in detail very professional
23 May 2026
Reply from Commercial Vehicle Direct
Hello John, thank you for the great review. Above all else - we make sure you have all the information needed so you know that the policy is right for you.
Connor
Reply from Commercial Vehicle Direct
Hi Lisa, thanks for the 5* review. We're pleased that you're happy with the service provided!
Connor
Reply from Commercial Vehicle Direct
Hi Lee, thank you so much for the great review and your nice words.
Connor
Somewhat satisfied
Lady on phone was super but all the text requests after taking the insurance with you, asking for more documents is irritating
10 May 2026
Reply from Commercial Vehicle Direct
Hello, thank you for the review - we're glad you were happy with the service provided by our colleague.
We send those texts to ensure we communicate at all points with you about your policy and some insurers do require validation in order to offer the best rates.
If you would like to opt-out of text communications from us, you can do so by giving us a call or emailing: geninfobright@brightsidegroup.co.uk
Connor
Reply from Commercial Vehicle Direct
Hi Connor. thanks for the 5* review. We're glad you're pleased with the service provided!
Connor
The service was first class
The service was first class. All the representatives especially Kyle were helpful and nothing was too much trouble the whole process was smooth and easy it was all done quickly and efficient. I would recommend CVD to anyone and hopefully do more buisness in the near future.
27 April 2026
Reply from Commercial Vehicle Direct
Hi Philip, thank you for the great review. I'll ensure this glowing feedback is passed on.
We do plenty of other insurances in addition to Van so please get in touch if looking for a quote!
Connor
Efficient,good price due to me renewing…
Efficient,good price due to me renewing again l assume. Thanks
1 May 2026
Reply from Commercial Vehicle Direct
Hi Trevor, thanks for the great review! We always aim to get our customers the best possible price and pleased you have chosen us for another year!
Connor
Very helpful staff
30 April 2026
Reply from Commercial Vehicle Direct
Hi Julie, thank you so much for the 5* review. We're glad you found our staff helpful!
Connor
great service thank you
18 April 2026
Reply from Commercial Vehicle Direct
Hi Stephen, thanks for the 5* review. I'm glad you're happy with the service!
Connor
Reply from Commercial Vehicle Direct
Hi Robert, thanks for the great review! We're glad you're pleased with the service.
Connor
Reply from Commercial Vehicle Direct
Hello Peta, thanks for the 5* review. We're glad you found our staff helpful and friendly!
Connor
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