Katie was very helpful, but she deals with customer service each day & every day, and now sounds very robotic. Careful Katie it was difficult to tell whether you were real or AI..
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every dealing I’ve had with Mobilers insurance has been truly lovely. customer service are always the most happy to help and get everything sorted with efficiency, whilst still explaining everything v... See more
Company replied
We have used mobilers for our catering vehicle insurance almost every year for the last 15 years. They have consistently been the cheapest and have provided great service. Their PLI is also very good... See more
Company replied
Really incredible service from Mobilers. I spoke to Sam on this occasion who was an absolutely amazing help! Everytime we have contacted them with any queries they have been really helpful and ensured... See more
Company replied
Company details
About Mobilers
Information provided by various external sources
For over 20 years, Mobilers have been arranging competitive insurance policies for mobile catering for everything from market and restaurants to bouncy castles.
Contact info
Haden House, Waterfall Lane, B64 6PU, Cradley Heath , United Kingdom
- 01926 454907
- www.mobilers.co.uk
4.9
Excellent
1K reviews
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Reply from Mobilers
Thank you so much for taking the time to share your feedback.
We are absolutely delighted to hear that you are very happy with your experience and that you found our team to be so friendly and polite.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Mobilers Insurance
Reply from Mobilers
Thank you for taking the time to leave a review.
We're delighted to hear that you had a positive experience with our team and that you received the support you needed throughout the process.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Mobilers Insurance
First time getting commercial vehicle…
First time getting commercial vehicle insurance. Great customer service from the initial contact right through to securing the quote and arranging the insurance. Mollie was professional but friendly and guided me through the process. Would highly recommend them.
7 July 2026
Reply from Mobilers
Thank you for taking the time to leave a review.
We're delighted to hear that your first experience arranging this type of cover was such a positive one. It's great to know that Mollie provided clear guidance and support throughout the process, helping everything run smoothly from start to finish. We'll be sure to pass on your kind feedback to her.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Mobilers Insurance
Very good service
9 July 2026
Reply from Mobilers
Thank you for your kind words and positive feedback about our service. We're delighted to hear that you had a very good experience.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Great Service
2 July 2026
Reply from Mobilers
Thank you very much for your kind words and for taking the time to share your positive experience. We're delighted to hear that you received great service.
If there's anything more we can assist you with regarding your policy or any other needs, please don't hesitate to get in touch.
Kind regards,
Darren @ Mobilers Insurance
Reply from Mobilers
Thank you so much for your kind words! We're thrilled to hear that you had a great experience. If you need anything else or have any questions, feel free to reach out.
Kind regards,
Darren @ Mobilers Insurance
Reply from Mobilers
Thank you so much for your kind words! We're delighted to hear that you found our communication easy and our service good. It's always our goal to make the process as smooth as possible for you.
If you ever need any further assistance or have any questions regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Mobilers Insurance
Great communication
Clear and friendly communication all throughout the process. Mobilers offered a competitive quote for our mobile drinks classic van. Happy to renew with them and recommend to friends and family.
6 July 2026
Reply from Mobilers
Thank you very much for your kind words and positive feedback. We're delighted to hear that you found our communication clear and friendly, and that our quote for the mobile drinks classic van met your expectations. It's wonderful to know you're happy to renew and even recommend us to your friends and family.
If you ever need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Happy customer, would recommend this company.
I am new to the catering industry and the the person the helped me was very informative and understanding. Answered all my questions and made feel confident in purchasing a policy.
3 July 2026
Reply from Mobilers
Thank you so much for your kind feedback. We're delighted to hear that our team was able to provide you with the information and support you needed as you start your journey in the catering industry. Making you feel confident in your policy purchase is our priority, and we're here to assist you whenever you need.
If you have any further questions or require assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Mobilers
Excellent Service
The whole team at Mobilers answered all my questions and concerns.
They were very helpful and knowledgeable.
The whole experience was excellent and very simple to understand together with a very competitive price and comprehensive policy.
30 June 2026
Reply from Mobilers
Thank you so much for your kind words. We're delighted to hear that they were able to address all your questions and concerns and that you found the experience excellent, straightforward, and competitively priced, we strive to provide comprehensive policies and exceptional service, and your feedback means a lot to us.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Mobilers Insurance
I have been dealing with Mobilers…
I have been dealing with Mobilers Insurance for about 5 years without any problem
I do recommend Mobilers Insurance to my friends
30 June 2026
Reply from Mobilers
Thank you so much for your kind words and for being a loyal customer for the past five years. We truly appreciate your recommendation to your friends—it means a lot to us.
If you ever need any assistance or have any questions, please don’t hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Excellent 👌
29 June 2026
Reply from Mobilers
Thank you so much for your excellent feedback! We're delighted to hear that you are happy with our service. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Mobilers Insurance
excellent service.
excellent, everybody was professional and well mannered. pleasure to deal with.
29 June 2026
Reply from Mobilers
Thank you very much for your kind words. We're delighted to hear that you found everyone professional and well-mannered.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Mobilers
Quality customer service
29 June 2026
Reply from Mobilers
Thank you very much for your kind words regarding the quality of our customer service. We truly appreciate your feedback and are delighted to hear that your experience has been positive.
If you have any further questions or need assistance, please do not hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Reply from Mobilers
Thank you for your positive feedback! We're delighted to hear that you found the information clear and the policy competitive. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Katie was very helpful
Katie was very helpful, but she deals with customer service each day & every day, and now sounds very robotic. Careful Katie it was difficult to tell whether you were real or AI..
29 June 2026
Reply from Mobilers
Thank you for your honest feedback. I’m glad Katie was able to help, and I appreciate you sharing your thoughts about the experience. We always aim to provide a personal and authentic service, so I’ll be sure to pass your comments on to Katie to help us keep improving. If you need any further assistance, please feel free to get in touch.
Kind regards,
Darren @ Mobilers Insurance
Very informative easy to reapply
19 June 2026
Reply from Mobilers
Thank you for your kind words! We're pleased to know you found the information clear and the reapplication process straightforward. If there's anything else we can help you with, please feel free to get in touch.
Kind regards,
Darren @ Mobilers Insurance
It was a pleasure to deal with Katie…
It was a pleasure to deal with Katie over the phone when renewing our insurance for the sixth year very professional
24 June 2026
Reply from Mobilers
Thank you so much for your kind words and for choosing to renew your insurance with us for the sixth year. We're delighted to hear that Katie provided you with professional and pleasant service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Mobilers Insurance
Nice quick and friendly however…
Nice quick and friendly however would've been appreciated to have been offered a customer loyalty discount of sorts for staying with you.
16 June 2026
Reply from Mobilers
Thank you for your kind words about our quick and friendly service. We truly appreciate your loyalty and your feedback regarding a customer loyalty discount.
If you have any questions or queries regarding your policy, please feel free to contact us/
Kind regards,
Darren @ Mobilers Insurance
Reply from Mobilers
Thank you very much for your wonderful feedback. We're pleased to know that our professionalism and pricing met your expectations.
Your satisfaction is very important to us, and we’re here to help with anything you might need in the future.
Kind regards,
Darren @ Mobilers Insurance
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