While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I've used the platform for the last year as our online fundraising platform through Active Networks. There is no phone number to contact customer support, only an email...which takes 24 hours to resp... See more

Rated 1 out of 5 stars

Complete an utter disappointment. No response from support. Donating to a good cause was not the issue. Entered the Metallica worldwired tour sweepstakes via donating on the Crowdrise plat... See more

Rated 5 out of 5 stars

First of all it's Sunday..........who works on Sunday morning? I was donating to the emancipated foster youths currently attending the University of California, Riverside and I accidentally clicked on... See more

Rated 4 out of 5 stars

This year, I took on a new leadership position for the group I am a part of, Mr. Wash. U. Upon transitioning and dealing with a few setbacks last semester, I found myself with a multitude of questions... See more

Company details

  1. Business Services

Information provided by various external sources

Use CrowdRise to create a personal fundraiser for any cause that you are passionate about. In less than 42 seconds you'll have a fundraiser up and running.


Contact info

2.8

Average

TrustScore 3 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best crowd funding out there!

I recently started up my 2nd fundraiser with Crowdrise. The experience has been awesome. Solid direct return on donations, fun atmosphere, and great customer service! They have definitely become my go to when fundraising!

17 May 2016
Unprompted review
Rated 5 out of 5 stars

Da Best at What They Do

This is one sharp organization. Great, responsive customer service, excellent support - this is the place to go for your fundraising needs. And lots of things need fundraising, so juse do it.

15 May 2016
Unprompted review
Rated 5 out of 5 stars

CrowdRise is the bees knees...

A super easy website to use in raising funds for whatever amazing cause you are supporting. And it's fun - full of witty comments and stories. Collect points to earn free swag and be a Decent Human to boot. It's called winning. Nothing but love here peeps. Check it out, and start funding something awesome!

13 May 2016
Unprompted review
Rated 5 out of 5 stars

Simply the best philanthropic crowd funding source.

Crowdrise makes it easy to support just about any cause. Unlike the major charitable "organizations" that only cents on every dollar actually go to those in need, crowdrise is transparent. You can see exactly how much is going to your cause. WI'll absolutely participate in the same charity next year.

7 May 2016
Unprompted review
Rated 5 out of 5 stars

FANTASTIC COMPANY AND GREAT EXPERIENCE!

I can't say enough how impressed I have been with using Crowdrise to raise funds for a serious situation that needed immediate support. The team was responsive and also fun in their communication style. I wholeheartedly recommend Crowdrise for anyone who is looking to do crowd funding. I really appreciate them making it an easy and very positive experience!

4 May 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service and Trouble Shooting is awesome!

Thank You so much for taking care of this. You people at Crowdrise are awesome! We at Bay Area Humane Society are new to Crowdrise and I can't say enough good things about your customer service. This is the second time I had a problem and it was fixed by Crowdrise in a flash and best yet correspondence was always friendly. I never felt like I was bothering you. Thank You so much for being there for us!

28 April 2016
Unprompted review
Rated 5 out of 5 stars

Great interface, excellent customer service

First time experience with a website like this and I found it straightforward and easy to use. When I had overlooked some of the instructions and wanted to make some changes on the display of my name, the customer service was extremely helpful and kind. Great site.

21 April 2016
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

If you are wondering why the Summer Concert line up is light this season, it's because all the Rock Stars are working Customer Service at CrowdRise!
Despite the jaw-dropping simplicity of their site, I managed to turn my project into an absolute dog's breakfast.
I reached out to Customer Service at CrowdRise, and within a very short period of time, I heard back from Kate, who did not contact me to ask about the problem, but to let me know that the problem had been solved and my project back on track.
If, like me, your nine year old refuses to keep helping you out of trouble, you can be confident that the Team at CrowdRise is there to drag your fat out of the fire.
And, unlike your nine year old, they won't make fun of you while they do it.

16 April 2016
Unprompted review
Rated 5 out of 5 stars

Innovative and fun!

CrowdRise is a new-age, fantastic website for fundraising. My employer began using CrowdRise for our 'donation days' this year. So many employees enjoy the wealth of information and searching for local charities that can be found using this site! You definitely aren't worried that your money is going to the right place(s)! CrowdRise is exceptional! Very worth the time to check it out and sharing with your friends and family! CrowdRise gets my vote for excellence!

14 April 2016
Unprompted review
Rated 5 out of 5 stars

A great experience every time.

After using a number of different crowd funding pages I have found Crowdrise to be the most user friendly. Not only is it easy to use but it basically does everything for you, it's a secure way to donate funds and ensure they go to the right place. It helps to legitimize fundraising online which is always great!

14 April 2016
Unprompted review
Rated 5 out of 5 stars

Amazing

Working with Crowdrise through my fundraising for the Animal Rescue League for the Boston Marathon was a total and complete delight. Every email I got from them made me laugh and just made me so appreciative for what I'm doing. It really was a pleasure to work with them.

12 April 2016
Unprompted review
Rated 5 out of 5 stars

Crowdrise Rocks!

I absolutely love using crowdrise. I hadn't heard of it until I signed up to be a chairty runner for the Pittsburgh Marathon! It is so user friendly and downright fun! I love the comments, and emails that i receive, as well as the fact that it makes fundraising FUN! thank you crowdrise!

4 April 2016
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service for an amazing, low cost and easy to use fundraising platform

I am super impressed with the amazingly fast and responsive service provided by Crowdrise via email; and also, incredibly friendly and patient representatives/people. I was a grocery checker for 7 years while in high school and college and after college continued in service, a Billing Dept at a long-distance carrier! So i absolutely appreciate and value exceptional customer service and that's why i do most of clothes shopping at Nordstrom. I set up a Crowdrise site for the first time in early March for our Los Altos High School Haiti Club students to fundraise for SOPUDEP and was super impressed with Kate and Wes' help with my endless questions. Then just yesterday, in lighting speed Bryn helped with a donor who accidentally set up her own page versus donate on my daughters' page. Seriously, your customer service is a wonderful experience for a company that is probably not a Fortune 500. Whatever you are doing, your reps are a pleasure to deal with.... many american companies and people could learn from you. Thank you Maureen Griffin White

31 March 2016
Unprompted review
Rated 5 out of 5 stars

Easy to use, great service, low costs, great attitude

If you are doing a cause or charity related funding drive, CrowdRise is as good as it gets. Because it is easy to use, you can be set up very quickly. Customer service is terrific, and transaction costs are the lowest I have seen. I also love their attitude, including their openness to suggestions for new features and tweaks to the current system. Fundraising is hard work, and the team at CrowdRise tries to make it fun so you do not get discouraged. This is a first class organization that I highly recommend! And I especially want to thank Byrn, Wes and Kate for their amazingly fast and consistent responses and wonderful attitudes. They are a joy to work with!!!

31 March 2016
Unprompted review
Rated 5 out of 5 stars

Absolutely the best customer service experience ever!

I had no idea how to set up a fundraiser or how to make it part of a team. I sent one email and Wes helped right away. Then I couldn't get the name to show up right, after a few trials, I asked Wes again, and he and Bryn replied with easy step by step instructions, plus they even threw in a few magic tricks behind the scenes. They both were quick to respond and very helpful! I did have the best Tuesday of my life, thanks Bryn and Wes. You guys are awesome! Best customer service experience I have ever had! Thank you!!

23 March 2016
Unprompted review
Rated 5 out of 5 stars

Yay for Bryn!

I renamed my fundraiser and when I tried to share it via Facebook , the old name kept showing up. I reached out for help and fortunately got Bryn to assist me! I was really taken care of , and my fundraiser had the updated name like I wanted. Bryn is the saver of days, and changer of names. Thanks again.

20 March 2016
Unprompted review
Rated 5 out of 5 stars

Crowdrise- Makes It Fun to Raise Money for our Homeless Shelter

Crowdrise is amazing. We have just set up our first online fundraiser, and Crowdrise somehow makes it really, really easy. It is like they have the whole set-up process tuned to exactly what a new and naive customer needs to do. They take you through the steps and make it fun too. What is really amazing to me is how delightful (and thorough) each customer service experience is. So when I see an email from Crowdrise, I know I am going to get my problem solved, and have fun reading what Bryn or Daphne sent me. I love that there is a real person having a good time, on the other side of that email!

19 March 2016
Unprompted review
Rated 5 out of 5 stars

Donations

Crowd Rise has brought to my attention the importance of what we as individuals can do to help others. Giving a little bit can help wonders! Having such a kind reliable source is amazing and worth having.

16 March 2016
Unprompted review
Rated 5 out of 5 stars

Great Company to work with for your Mission!

CrowdRise worked great for our fund raising campaign! Easy setup, Easy linking to social media, easy fund transfer setup. The common word is easy! Great, responsive customer service made this even better! I highly recommend using them!
Dave Allen
Community Pastor

12 March 2016
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and easy process

I was hesitant to use any service for fund raising, just not comfortable. CrowdRise has been reliable and delivered the funds immediately and in full. There were no hidden fees. Further, and this was amazing. I had a made a mistake, and I asked for their help... their team responded immediately and resolved the issue in no time. Thank you!

11 March 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look