Co-op Insurance Reviews 

Excellent service good price

Good value, simple to apply and helpful advice

My Dobermann was a healthy 4 year old when he was diagnosed with brain stem lesions caused by meningitis.
His treatment involved intensive chemo sessions, scans and steroids, and gave him an extra 11 months of a quality of life.
The Co Op were superb, paying out up to the limit of the policy. Come renewal time, the payments didn’t increase too much and he continued to be covered for the pre existing condition and treatments. Direct payments were made promptly, communication was first class and after sadly having to say goodbye to my boy, they advised me that due to his age, the cover included payment of his purchase price- a not inconsiderable amount.
If I get another dog, the Co Op will be my first option. They removed a concern from a very distressing experience.

The speed of the renewal of my insurance.

Easy straight forward application process. Good payment options and good cover

Always find the coop insurance excellent to deal with along with the bank. The staff on the phone are always Pleasant helpful and quick to deal with any issues.

A simple but concise process. Easy to complete form with detailed options and a very competitively priced product.

Ease of use, clear information and cost effective

My mum died whilst I was on holiday in France over Easter. I flew back to Heathrow and caught a train home, to be with my brother and start making funeral arrangements. I have only claimed for my travel expenses, as I left the family in France with the car, and I haven’t claimed for any curtailment of the holiday. Still, as of August 11th, I haven’t received any payment. The last communication from Co-op was on 10th July, asking for a copy of the death certificate. It has usually taken about 4 weeks for any communication from me to get a response- long enough for the claim link to have expired. This has been going on since I started the claim in April and has just added a lot of additional work and worry to what is already a sad and stressful situation. Not there when you need them, in my experience. Awful.

Competitive price, easy to use website.

Easy to follow instructions, reasonably priced insurance, especially for someone like myself with health issues

Easy to navigate site best price given easy payment documents emailed straight to inbox speedy process.holiday now booked peace of mind now to enjoy.

I sorted my holiday insurance on line, which was easy navigate and the Silver insurance was just what I wanted and was within my price range. Unfortunately, I’d made a mistake with my email address and rang the next day. Jacob answered the phone and was very helpful and emailed my documents.

Simple to apply / complete and a good price. Definitely recommended 👏👍

Easy quick and very good value.
All done on line.

I looked at loads of different insurance providers to get travel insurance to suit my circumstances and this is the 2nd year running that the Coop have given me the best quote with the best cover.
I won’t bother going elsewhere from now on as Coop are the best by far

To cancel automatic renewal is painful. I called them and they want you to enter all your details via the keyboard. They then proceeded to spend 10 minutes with a prerecorded message about themselves and then after waiting another 20 minutes and no response, l hung up. Thank goodness l did not need to claim.

The person who dealt with my call was very patient, kind, diligent and helpful. I really appreciated his service.