Condor Cycles Reviews 10,377

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, competitive pricing, and efficient delivery services. Many highlight the availability of genuine and niche parts, often at better prices than manufacturers, and appreciate the swift international shipping with transparent handling of taxes. The service, including repairs and advice from staff, is frequently described as exceptional, with many noting quick turnaround times and helpful communication. However, some customers also noted occasional issues with delivery times, with a few experiencing longer waits than expected or problems with lost shipments. A small number of people were dissatisfied with receiving incorrect parts or products that did not meet their expectations, such as a bike accessory that proved faulty.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are consistently pleased with the quality and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight prompt delivery,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Price

Clients share positive opinions on price, with many reviewers highlighting good and competitive pricing,... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have made several purchases online without a single issue. Price good, genuine parts, efficient Royal Mail ( including next day) delivery but mainly they actually have the parts ...not just another... See more

Rated 5 out of 5 stars

Condor was the only source I could find for a Campagnolo Calima wheelset. Being located in midwestern USA, I was hesitant to order from an unfamiliar business in the UK. Online reviews and AI queries... See more

Rated 5 out of 5 stars

A great company to buy from with real heritage. Service and product selection is excellent with Campagnolo spares and tools a highlight. This purchase is for my Mallorca cycling week and having used... See more

Rated 5 out of 5 stars

I’ve shopped with Condor for several years now. When I review a Cycle store there are 2 pending questions. Reliability and trust worthiness. Condor has it in spades. They always have what I need in st... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store

Written by the company

Building bespoke bicycles since 1948. We offer a large selection of clothing, accessories and components, full workshop facilities and a fitting service.

Over 70 years of service — London's oldest premium road cycling store

Written by the company

Free returns
Free and easy returns on all UK orders.
Free UK delivery and free store collection
Get free UK delivery on all orders over £30 and free worldwide shipping on bicycle framesets. Our free click and collect service lets you order online and collect at your convenience. Orders are usually ready for collection within 1 hour of placing your order.
Interest free finance
We have a range of finance options available for various levels of spend.
Same day dispatch
We are proud of our customer first approach. Paid shipping orders placed by 2pm are dispatched the same day.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Rated 5 out of 5 stars

Great

Great, efficient service - easy to book and all the work completed on time. The mechanic updated me on what was needed for repairs and replacement parts and their cost, and asked for consent. I thoroughly recommend Condor Cycles.

5 March 2026
Rated 5 out of 5 stars

Really great customer service

Really great customer service, took my Brompton in for a service and had an issue where the bike wasn't riding properly. The issue was identified and one of the staff (Jazz I think his name was?) arranged for Brompton to cover the repairs under the warranty (the bike had passed the warranty date by a few months). All fixed and good as new. Unfortunately I left the store and immediately rode over a screw which completely damaged my rear tyre. Just my luck! Brought it back in and they fixed it straight away. Will definitely use Condor again.

5 March 2026
Rated 5 out of 5 stars

Quick delivery.

Quick delivery.
As described, we have not paid additional cost for the arrival into the EU.

No surprise, perfect

3 February 2026
Rated 5 out of 5 stars

Bike experts!

I booked in to get my handle bars changed to a more narrow set up due to some discomfort, before the bike was even taken down stairs the mechanic pointed out that 1) the handlebar does need changing and 2) my seat post needs adjusting along with my saddle. This was all done on the day and the bike was ready when I finished work. The changes have made it feel like a completely new ride and I couldn’t be happier! 5 out of 5!

28 February 2026

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