Condor Cycles Reviews 10,377

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, competitive pricing, and efficient delivery services. Many highlight the availability of genuine and niche parts, often at better prices than manufacturers, and appreciate the swift international shipping with transparent handling of taxes. The service, including repairs and advice from staff, is frequently described as exceptional, with many noting quick turnaround times and helpful communication. However, some customers also noted occasional issues with delivery times, with a few experiencing longer waits than expected or problems with lost shipments. A small number of people were dissatisfied with receiving incorrect parts or products that did not meet their expectations, such as a bike accessory that proved faulty.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are consistently pleased with the quality and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight prompt delivery,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Price

Clients share positive opinions on price, with many reviewers highlighting good and competitive pricing,... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have made several purchases online without a single issue. Price good, genuine parts, efficient Royal Mail ( including next day) delivery but mainly they actually have the parts ...not just another... See more

Rated 5 out of 5 stars

Condor was the only source I could find for a Campagnolo Calima wheelset. Being located in midwestern USA, I was hesitant to order from an unfamiliar business in the UK. Online reviews and AI queries... See more

Rated 5 out of 5 stars

A great company to buy from with real heritage. Service and product selection is excellent with Campagnolo spares and tools a highlight. This purchase is for my Mallorca cycling week and having used... See more

Rated 5 out of 5 stars

I’ve shopped with Condor for several years now. When I review a Cycle store there are 2 pending questions. Reliability and trust worthiness. Condor has it in spades. They always have what I need in st... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store

Written by the company

Building bespoke bicycles since 1948. We offer a large selection of clothing, accessories and components, full workshop facilities and a fitting service.

Over 70 years of service — London's oldest premium road cycling store

Written by the company

Free returns
Free and easy returns on all UK orders.
Free UK delivery and free store collection
Get free UK delivery on all orders over £30 and free worldwide shipping on bicycle framesets. Our free click and collect service lets you order online and collect at your convenience. Orders are usually ready for collection within 1 hour of placing your order.
Interest free finance
We have a range of finance options available for various levels of spend.
Same day dispatch
We are proud of our customer first approach. Paid shipping orders placed by 2pm are dispatched the same day.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Rated 5 out of 5 stars

Best website for Brompton cycles parts…

Best website for Brompton cycles parts (some of them unavailable via Brompton official website).
Convenient handling of UK/Europe taxes (don't need to pay additional fees to the delivery agent)
Quick delivery to Europe (France)

4 March 2026
Rated 5 out of 5 stars

James was great!

James was great! Really knowledgeable, tailored everything to both my needs and aims.

Went on a ride the next day and had a really noticeable difference. All at a much better price than the competition. Would definitely recommend!

19 March 2026
Rated 5 out of 5 stars

Julian condor 👍👍👍

Call condor about a bike inquiry that I was looking to purchase in carbon. Different brand 

Had a really good chat with Julian. Didn’t try up selling or anything but was telling me more about the condo brand and history.

I’ve got home and did a bit of research on condor. and I’m so glad that I had a chat with Julian because I can’t wait to purchase my first condor popped down to condor met Julian and he gave me a bite fit and he’s going to help me decide on a new bike my review is more about Julian as much as I’ve really enjoyed reading about the brand. He was an amazing guy and gave me solid advice Big thank you to Julian.  

19 March 2026
Unprompted review
Rated 5 out of 5 stars

You did Great!

You did Great! Your online description of the wheels were perfect, the delivery timely, and communication along the process excellent.

26 February 2026
Rated 5 out of 5 stars

Condor Pioggia Deep Drop brake calipers

I bought the Condor Pioggia Deep Drop brake calipers because I wanted to replace to replace the Campag/Shimano (front/rear) that I was using on my Spa Audax bike. The new silver calipers were bought for a good price and easy to connect. In operation they work well and look good on my bike too.

26 February 2026
Rated 5 out of 5 stars

A+ and A* and 5* bicycle shop and staff.

We had a few hurdles and blips with the bike (Brompton G Line) from new which involved several people and companies external of the Condor shop. Jaz in particular and Greg and the team were exceptional with knowledge, communication and support to me and offering recourse to sorting out solutions. Stellar efforts team, really appreciate it, it was a pleasure speaking with you all, albeit over challenges!

19 January 2026
Rated 5 out of 5 stars

Good cycling components store

I made an order with Condor Cycles from the Netherlands, and got served as promised at the stated price with all the customs duties included and delivery price cheaper than it would cost me to get from a village nearby. The quality of the bottom bracket that I ordered is perfect. I really enjoyed the selection on the website. The only improvement I can think of it the amount of time it takes from order to shipment: it took a while. The shipment itself was quite fast. Overall, if they serve everyone as me, it shall not take more than a week and a half. Good store - really recommend!

10 February 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent service, I had to return items as I had bought the wrong version. Returning and getting a replacement was painless. I was kept informed during the whole process. Excellent customer service,

19 February 2026

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