Have made several purchases online without a single issue. Price good, genuine parts, efficient Royal Mail ( including next day) delivery but mainly they actually have the parts ...not just another... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Building bespoke bicycles since 1948. We offer a large selection of clothing, accessories and components, full workshop facilities and a fitting service.
Over 70 years of service — London's oldest premium road cycling store
Written by the company

- Free returns
- Free and easy returns on all UK orders.
- Free UK delivery and free store collection
- Get free UK delivery on all orders over £30 and free worldwide shipping on bicycle framesets. Our free click and collect service lets you order online and collect at your convenience. Orders are usually ready for collection within 1 hour of placing your order.
- Interest free finance
- We have a range of finance options available for various levels of spend.
- Same day dispatch
- We are proud of our customer first approach. Paid shipping orders placed by 2pm are dispatched the same day.
Contact info
49-53 Grays Inn Road, WC1X 8PP, London, United Kingdom
- 02072696820
- customer.service@condorcycles.com
- condorcycles.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My go to bike shop
The staff are so knowledgeable and the…
The staff are so knowledgeable and the service is outstanding.
Very quick delivery
Very quick delivery. Item was a very fair price and is working fine.
Highly Recommended
Wish I’d done this a year ago. James was brilliant—took the time to explain everything and made sure the fit was spot on. The difference on the ride home was immediate, especially in comfort and handling. Great job!
Outstanding service as always
Excellent bike shop with lots of the…
Excellent bike shop with lots of the best quality componets and spares. They build up and sell complete bikes with frames made in Italy too.
Excellent staff as ever
Excellent staff as ever, was advised to go for a standard service (cheaper) rather than the full service I had booked after they checked the bike over upon arrival. Work completely quickly and called to let me know it was ready. Bike looks great and running smoothly. Very happy would definitely recommend.
Condor Fratello Annual Service
I am a very loyal customer of Condor Cycles. I have had a Condor Fratello bike since 2009. it was built by them and I bring it in every year for a service. I know that they will do a thorough and complete job on the bike which I rely on for getting about town.
I’m just starting out with road biking
I’m just starting out with road biking, and James went the extra mile to explain the fitting process in great detail, explaining each step and why he was doing it. It was incredibly helpful, as I learned a lot about the bike and myself. I would definitely recommend Condor and James if you’re looking to learn more, rather than just ‘buying the brand’.
Not usually the first online seller I…
Not usually the first online seller I go to for cycle spares, they might be in future!
Great stock, good prices and prompt delivery, I recommend Condor Cycles
Great price for a 105 cassette
Great price for a 105 cassette. Picked it up from the store, absolutely lovely experience!
Got the bike back riding and looking…
Got the bike back riding and looking almost new. Whoever the mechanic was who did the service on my Brompton , well done. You certainly know your onions
Cable posted quickly and fitted to bike…
Cable posted quickly and fitted to bike within days of ordering. Would use Condor cycled again for products
excellent …
Only a small order; five inner tubes, in fact, but the price was good and delivery quick so I shan’t hesitate to shop again with Condor Cycles.
Things worked well…
Things worked well and as a EU resident there were no problems with tax (as it was shipped from the UK). Everything was taken care of by the company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








