Cocomaking 

This is a scam - buyers beware. All you’ll get is some rope. They don’t reply to your emails. They aren’t an actual company.

I am also a victim of this scam.
But I did get a refund from my bank. Because I could no longer find a link to the company to request a refund or make a complaint to them. Because there is no access to the company I was able to get a full refund. I called my bank's customer service number and explained the situation to them and had my refund in 24 hours. And yes the purchase was made through PayPal but the funds came from my bank. Call your bank or whomever provides your credit card that links to your PayPal account.

Good luck.

We got the same rope as everyone else, even though the description stated all hardware needed for assembly included, and showed a cat scratch cactus tree. As you know there was nothing but rope, not even instructions to try and assemble it. It was definitely a scam, that I believe is now operating as another company. Same products, pics, "reviews." We did file a dispute with paypal, were offered $7, rejected the offer and a few days later received a full refund. So thank you PayPal!

wish I could rate it NEGATIVE stars! Received a bundle of green and white rope today....unbelievable

DO NOT BUY ITS A SCAMMMMMM, received two bits of rope one greens and one white. No cat tree! I’ve emailed coco making and had no reply. I don’t think I used my paypal account which was silly... how do I fight for my refund, any tips?

I ordered a cactus scratching post and I received a bundle of green rope and one of white. Don't buy from them it's a scam.

I just recieved only 1 green rope. YALL LETS ORGANIZE A CLASS ACTION LAWSUIT.

I also was defrauded and received two pieces of rope instead of he cactus cat tree. I have contacted PayPay. I wish I had seen this review before I ordered. I'm very upset about this.

The worst purchase ever...good to read all those reviews and Iam asking for a refund through Paypal too. Cross fingers ....hope they go out of business. Pure scam. Grrrrrr

I received only 1 rope, not 2 like everyone else. I am even more scammed than you :)
Worst purchase ever and obviouslly won t get any refund. I wish bad things happen to the one who came up with this idea :/

As everyone else said....scam. Got two pieces of rope in the mail. Hoping Chase can save the day and reverse the charge so these jerks don't get my money.

SCAM SCAM SCAM!!! DO NOT BUY. Literally 35$ for 2 balls of rope

Same experience here. Received rope, not the hitching post that was and have filed a complaint with PayPal.
This is what was promised -

Features
HIGH QUALITY: This cat tree tower is made of safe and environmentally friendly materials.
UNIQUE DESIGN: Natural hemp rope, strong capture, does not hurt cat claws, cactus shape, increase cat's elasticity.
STABLE: strong bearing capacity, not easy to deform, many cats are still stable while playing.
ENVIRONMENTAL SAFETY: This cat tree is non-toxic and safe for your family and pets.
EASY TO INSTALL: Equipped with all the necessary parts and hardware, it can be easily assembled according to the detailed instructions.

I got scammed as well and seeing your comments here, before returning the very expensive pieces of rope I received instead of a cat scratching post, called PayPal who insisted there was nothing they could do and wouldn't reimburse me anything until I returned the product. You would think there would be something on file where PayPal can see it's a scam.

A SCAM!
DON’T BUY FROM COCOMAKING!
I ordered a cactus cat tree and all I got was a bag of green rope and white rope. I was ripped off. Want my money back. DON’T LET IT HAPPEN TO YOU!

It’s just f***ing rope! They don’t send you the tower at all! Waited 3 months for this scam. DO NOT BUY THIS.

I just wanted to let everyone know, I also fell for this scam and I did finally get every penny back through Paypal. The seller tried to settle for only giving me back $7. I denied it and a week later got everything back. With well over 300 of us complaining, I am sure there are also hundreds who did not. So the more of us who actually fight back for our money, maybe we can shut him down. Although scammers always figure out a way.

I don't understand why facebook is not doing anything about these scammer companies, I sent many messages about these companies I even received a reply saying they investigated my complaint and the company was legit! The credit card companies and even PayPal are helping these companies scam people out of their hard earned money! I hide or report every Ad from China on facebook & instagram! If everyone did that eventually they would think twice about allowing these scammers posting on their platforms, in fact I haven't seen a legitamate advertisement in days!

I can acknowledge everything what has already been written. I too completely fell for this scam, I feel stupid now since I'm usually so cautious with these things...

I didn't receive any rope though (haha, what a stunt! NOT), but after sending an email on Jan 16th, I never got a reply from the infamous Cocomaking.com.

I am submitting a claim through Paypal as we speak, let's all do the same so pr*ck companies like this don't stand a chance!

Same experience as everyone else here. PayPal was telling me that I would have to return the item to get the refund, but after reading other reviews on here, I called their customer service number and kept telling people that I wouldn't get off the phone until they gave me a refund. It took a 37 minute phone call, and it did eventually work, but you definitely have to call the phone number and really fight for a refund.