Cocomaking 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Great to know that PayPal enables scammers like this. Received 2 bags of rope several weeks late; PayPal said they would refund if I returned to HK registered mail, which cost more than the initial pr... See more

Rated 1 out of 5 stars

Didn't get what I ordered. Its like they just sent random stuff. Will not order from them again! Typically I read reviews and for whatever reason this time I did not. My own fault.... China products..... See more

Rated 1 out of 5 stars

Ordered from CocoMaking site on December 13th. Instagram user: goodsbibi520 was promoting the product saying "Every cat deserves this Cute Cactus Cat Climbing Frame". Since the website took PayPal as... See more

Rated 1 out of 5 stars

Same experience here. Received rope, not the hitching post that was and have filed a complaint with PayPal. This is what was promised - Features HIGH QUALITY: This cat tree tower is made of... See more

Company details

  1. Clothing Store
  2. Swimwear Store
  3. Women's Clothing Store

Information provided by various external sources

Free shipping and great prices for summer clothing week at Cocomaking.com! Get the best items deal at Cocomaking.com with free delivery.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was sucked in like everyone else

I was sucked in like everyone else. Exactly the same story, I thought I was paying for the cactus cat scratcher (for our cats Xmas present) and got 2 pieces of rope 2 months later. NO reply when I followed up with the company.

21 February 2020
Unprompted review
Rated 1 out of 5 stars

Update

Update: I got a full refund from PayPal. The seller tried to offer an $8 refund (seriously? After forking over $33USD for rope!) I refused and PayPal closed the case in my favour. Yay!

20 February 2020
Unprompted review
Rated 1 out of 5 stars

Contact your bank!

Like everyone else, same experience. I spent hours on the phone and filing claims with Pay Pal and their resolution is they would do a refund and pay shipping (if it had tracking) up to... $30. Shipping with tracking is $264. I was infuriated with Pay Pal and actually more annoyed with them than the scammers!
Good news! I contacted my bank (Chase) and one quick call and very few questions (and no returns required) and they reversed the charges. Start with your bank; Pay Pal is useless.

19 February 2020
Unprompted review
Rated 1 out of 5 stars

Cactus Tree RIP OFF!

Just like the others....I thought I was getting a cute cactus tree, but all I received was a package containing a green and a beige rope! For $31.19! RIP OFF!

19 February 2020
Unprompted review
Rated 1 out of 5 stars

Unfortunately I had a similar…

Unfortunately I had a similar experience regarding the cactus cat tree. I waiting 2 months expecting to receive a cute cat tree only to receive 2 things of rope. It wasn't until I re-opened the order that I realized it said "cactus climbing frame rope." The photos and description are completely misleading. Do not order from this company.

17 February 2020
Unprompted review
Rated 1 out of 5 stars

Total Scam!

Total scam, like all the other people, it looks like you are going to get the cute scratching post but two months later only two skeins of sisal arrived.
Then looking at the small details,on the website, you find a drop down menu and the scratching post is over $300.00!
And you have just ordered the rope!
Because it says 'green rope' on the order, you assume you are ordering the scratching post with the green coloured rope, and not just the rope!

Sad that people think it is okay to rip other people off.

15 February 2020
Unprompted review
Rated 1 out of 5 stars

Right everyone

Right everyone. I have something positive to say about the cactus order. Mine was with Borrent but it's the same company and same cactus scratching post.

Upon receipt of my owl
Pendant ( which I didn't order) I contacted PayPal. I was offered $8 which of course I rejected. I was than asked to send back the pendant and I would get a full refund. I did this in this order:

1. Package pendant and take a photo of packaging.
2. Get postal receipt with proof of postage and tracking and proof of $ for post.
3. Go to your PayPal account, select the item and then press 'return postage cost'. Fill out and claim postage.

Now PayPal don't let you know this until you complain a lot. They will refund postage to $45. You must do this straight away.

After I did all this, I received full postage value after two days and she unloaded proof of posting item with tracking, they also refunded the item amount in full.

So follow these steps
And you should be ok x

14 February 2020
Unprompted review
Rated 1 out of 5 stars

TOTAL RIPOFF - DO NOT ORDER FROM THESE THIEVES!!!

Same story here - TOTAL SCAM/RIPOFF!!! Wish I had known before I placed the order for the adorable "cactus cat tree" that I would be receiving two worthless pieces of colored rope!!!

Would give no stars if that were an option here.

12 February 2020
Unprompted review
Rated 1 out of 5 stars

Cactus cat tree scam

Horrible scam! I, as everyone else, received to bags of toxic smelling rope. Plus it took over two months for that to arrive. Wow!
Karen Forys

12 February 2020
Unprompted review
Rated 1 out of 5 stars

This scam continues

This scam continues. They just open up new web pages to sell their non-existent "cute catus cat tree" all around the world: - cocomaking
- fashionsiblings.com
- Fenszafu.com
- madenshop.com
- lifeisook.com
- vogladychic.com
- flapperbang.com
- codachic.com
- .sasaily.com
- fenshion.com
- Roselchics.com
GreyDragon.net
Followgagas_US

And here now, with video! https://animalhug [dot] com/products/cute-cactus-cat-climbing-frame-rope?variant=31632406315090&utm_medium=cpc&utm_source=google&utm_campaign=Google%20Shopping&gclid=CjwKCAiA1L_xBRA2EiwAgcLKA25CLI1abeQ_ghIYnfdMCz2GWutSAmwXY7QJb-ZqCkgviScHezfEhBoCCsQQAvD_BwE&fbclid=IwAR1L4NCJWO24-AxpFq8LyEHtTGY2spw1xd5_5BV7zrIrU9R0xUQpShkmXQM

11 February 2020
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Dont even want to give 1 star. Zero more the rating. Total waste of money for a non product. DO NOT TOUCH THIS COMPANY. MAYBE THEY GOT THE VIRUS BUT THEY KNOW THEY ARE RIPPING PEOPLE OFF! 😡👹😱

11 February 2020
Unprompted review
Rated 1 out of 5 stars

SCAM!

Received green and beige rope instead of a cactus cat tower. Huge scam!

10 February 2020
Unprompted review
Rated 1 out of 5 stars

Literally a bunch of bullsh*t

Literally a bunch of bullsh*t, new website they setup to scam people is GreyDragon.net (cute cactus cat climbing frame). PayPal sent me an email that I would have to return the item back in order to get a refund. I called and told the PayPal rep everything and about the new scam website they setup that is also PayPal verified so they can shut it down and the guy determined it was an abuse of power and that I do not have to ship the ridiculous rope pieces back and will get a full refund. I took pictures of the new website that are exactly what was said on the Cocomaking, I would upload them here if I could. A thread needs to be started for their new website!

9 February 2020
Unprompted review
Rated 1 out of 5 stars

I am also going through process of…

I am also going through process of disputing my purchase and have received the PayPal settlement which costs a minimum of $26 to return within a week time which is impossible to do. I am also contacting my cc company to report this scam artist. The current ad for "cute cactus ..... " is greydragon. You do not know you are purchasing from China until the transaction is complete. The package I got says contents are "pet dresses". total scam.

9 February 2020
Unprompted review
Rated 1 out of 5 stars

Cactus tree rope scam

Wish you could give it a minus! I also got scammed too off of their ad on Perth Market Place for a Cactus scratching tree for my cat and received 2 pieces of nasty beige and green rope! Then PayPal allowed them to offer me just 10% of what I had paid! Out of the sheer principal of it all I am refusing to PAY to send it back to some dodgy name and address in China as PayPal have demanded of me if I want my money back! I am therefore out of pocket $70 for $7 worth of rope! PayPal have acted disgustingly regarding this scammer! Some people have been paid back and some of us haven’t where they’ve decided to play favourites or God as to whom they choose to believe as I believe that they owe thousands of dollars back out to their customers just on this one scammer! I am going to ring my local Ombudsman.

9 February 2020
Unprompted review
Rated 1 out of 5 stars

I would rather give it a minus

I would rather give it a minus. I am also disputing this fraudulent site Cocomaking and in contact with PayPal as we speak. Same as everyone else. Received 2 small pieces of rope. How can this keep happening to people?

8 February 2020
Unprompted review
Rated 1 out of 5 stars

Scammed and Paypal will not refund me the full amount

After I received the rope like everyone else I opened an dispute with Paypal. The dispute included photos of the supposed product and the rope, plus a link to these reviews. Paypal finally said they would refund me if I shipped the rope back. I had thrown out the rope and said I would not go out of my way to ship back rope to a scammer in China. I called twice, the first rep I talked to said I had to ship it back, the second rep said Paypal would refund me half of what I paid. I don't know why Paypal will not refund me the full amount like others have stated on this website but now I no longer want to use Paypal to purchase anything.

7 February 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look