CheckMyTrip Reviews 202

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Usually a great app. However, my return flight ANU-LGW displays Changes and now shows my flight departing 23 hours late. This would be welcome information if it was correct, however, having checked e... See more

Company replied

Rated 1 out of 5 stars

The ‘new’ app is badly designed, can only have been tested by no one or incompetent persons, does not work. Revert to old app that worked perfectly well or I go to another provider. Basic functionalit... See more

Rated 1 out of 5 stars

In my opinion it's not worth using! In my opinion this adds nothing extra to the travel process. Does nothing more than summarise the flight details. The airlines own website does that anyway! I... See more

Rated 1 out of 5 stars

there is a saying, "If something WORKS, DON'T TOUCH IT!!!"!!! I don't know the "brain" behind your latest update, but this person/people are simply the WRONG ONES FOR THIS PURPOSE, FIRE THEM!!! Be... See more

Company details

  1. Software Company

Written by the company

CheckMyTrip allows travelers to retrieve and manage your trip details together in one place at any time.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad experience

This was my experience, and I do not recommend this app. I feel misled. I was charged 5 euros for the check-in, yet I never received the boarding pass. As a result, I had to complete the check-in directly with the airline. This app is misleading and unreliable.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Booked flights for me and my wife

Booked flights for me and my wife. When system loaded no details of wife. Tried to contact them automated reply saying I would have to get in touch with original booking agent which was BA.
what is the point of this APP.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Its not a real company. Its an automated booking agent. It didn't even send me my itinerary or booking details after I paid

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Are you guys off your heads

Are you guys off your heads? The update has changed the app from something functional to something absolutely F@#king useless. Whichever team of buffoons that are responsible for creating an app that doesn't actually even work, need to be sent to the unemployment office.

31 May 2025
Unprompted review
Rated 1 out of 5 stars

No working

After update is huge disaster, before I liked, today I will delete, unfortunatelly, CONGRATULATION FOR UPDATE, if the reason was to lose customers

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Useless

Tried to log in with email as instructed, but it does not work, so it is useless. Why create a service that does not work?

30 April 2025
Unprompted review
Rated 1 out of 5 stars

there is a saying

there is a saying, "If something WORKS, DON'T TOUCH IT!!!"!!!
I don't know the "brain" behind your latest update, but this person/people are simply the WRONG ONES FOR THIS PURPOSE, FIRE THEM!!!
Before, between the individual consecutive flights, the EXTREMELY IMPORTANT INFORMATION ABOUT THE PERIOD BETWEEN THE TWO FLIGHTS was clearly and distinctly indicated, NOW THAT IS MISSING!!!
YOUR INTERFACE IS TRAGIC, POOR AND CONFUSING!!!
I WANT TO GET THE OLD VERSION BACK - HOW DO I DO IT??????

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Can I not give zero star

Can I not give zero star? Each update is worse than the previous version. Downloaded the latest version a couple of days ago. It does not work at all. Come on Amadeus, surely you can do better.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

1 star is too high

1 star is too high ! The new app is dreadful. Laborious signing in only then to find that trips previously entered on old app have disappeared and new trips cannot be added. Absolutely useless.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Amadeus app: not tested?

Amadeus: put web access back, until your app really works! Testing before putting in production should be the key. Even if it is not security related, this is what we should expect in aviation...

17 February 2025
Unprompted review
Rated 1 out of 5 stars

The app doesn’t work

The app doesn’t work! I can’t add my trip no matter what l do! Even tried to send the confirmation number to their email and my email came back as undeliverable! Like they don’t exist! Terrible.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

Don't Bother

Tried about 50 times to add trip with every conceivable booking number, etc that I was sent. Still doesn't add the trip. Entered it manually. Still doesn't recognize the trip. What a colossal waste of time.

3 December 2024
Unprompted review
Rated 1 out of 5 stars

Does not work anymore

Does not work anymore. Ticket numbers are not recognized. When adding flight number and date manually, it first says 'your trip is added' and then 'I cannot add your trip'. Worthless.

11 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look