I would like to express my deepest thanks to Natalie at Wombourne Coop Funeral. When my husband passed away, Natalie showed the utmost professionalism, kindness and genuine care. She guided me thro... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Very helpful and caring staff. The process was excellent, all done via email as unable to visit the office. This was easy and efficient and everything was perfect on the day. Could not fault anyth... See more
Company replied
I cannot recommend the co op enough . Mom passed at 101yrs old she was our treasure. From sorting out the funeral and the actual funeral they were wonderful and so so kind . They recommended Jayne Luc... See more
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First class from start to finish from the lady at your office giving guidance to the lady conducting the service to the director and funeral cars the flowers every thing we required was provided. Wel... See more
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Company details
- Funeral Director
- also in
- Funeral Home
Written by the company
OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We were formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values. We trade nationally through our family of businesses while remaining deeply rooted in local communities. Our footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk. With over 500 food stores, alongside travel, Funeralcare, Early Years and mobile, energy and broadband businesses, OurCoop creates greater impact and opportunity for our colleagues, members and communities.
Contact info
Queen Street, WS13 6QD, Lichfield, United Kingdom
- 01543 414 140
- enquiries@centralcoop.co.uk
- centralcoop.co.uk/funeralcare
4.9
Excellent
625 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great personalised service.
We used Coop funeral services in Cricklade Road Swindon Wilts. We recieved great personalised service great knowledge and expertise friendly,kind, helpful compassionate Sraff were lovely, service was second to none nothing was too much trouble they went above and beyond to make the before during and after smooth and special.
7 August 2026
Reply from FuneralCoop
Thank you so much for sharing your experience with our Cricklade Road team. We’re truly grateful for your kind words. It means a great deal to know you felt supported with personalised care, expertise and compassion throughout. The team will be touched to hear that nothing was too much trouble and that their efforts helped make every stage of the journey smooth and special. Thank you for placing your trust in us.
Take care,
FuneralCoop
Excellent service
Excellent service. Very caring and
understanding staff. I have praised your
service to many people and quite
rightly so.
Many thanks
Derek Snell
1 September 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear you received excellent service and felt so well supported by our caring and understanding team. It means a great deal to know you’ve spoken so positively about your experience to others.
Take care,
FuneralCoop
Solihull Central coop funeral directors
The funeral directors were very helpful and sorted everything out really well . It was a good service . The day of the funeral went smoothly.
5 August 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear the funeral directors were so helpful and handled everything so well. It means a great deal to know the service was good and that the day itself went smoothly.
Take care,
FuneralCoop
The staff were helpful
The staff were helpful, friendly and knew exactly what to do. The coop staff made a very difficult time easier. Thank you.
30 July 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear the staff were helpful, friendly and confident in guiding you through everything. It means a great deal to know they helped make a very difficult time easier. Thank you for your kind words.
Take care,
OurCoop
Lovely people very caring and…
Lovely people very caring and considerate!!!
Very professional
31 August 2026
Reply from FuneralCoop
Thank you for your lovely review. It means a great deal to hear you found everyone caring, considerate and professional throughout. We truly appreciate your kind words.
Take care,
FuneralCoop
After the death of my Wife I found the…
After the death of my Wife I found the staff there very helpful and understanding.
Nothing was to much trouble at both the church and Crematorium.
31 July 2026
Reply from FuneralCoop
Thank you for sharing your experience at such a difficult time. We’re truly glad to know the team were helpful, understanding and supportive throughout. Your kind words mean a great deal.
Take care,
FuneralCoop
From the start I found the Co Op…
From the start I found the Co Op funeral care considerate,respectful, helpful, and the staff so kind and understanding to our fathers funeral needs , there did everything there could to insure my fathers funeral went well, there were truly amazing and we thank you from our hearts Lina Radbourne
4 August 2026
Reply from FuneralCoop
Thank you for sharing such a kind review. We’re truly grateful to know the team were considerate, respectful, helpful and understanding throughout your father’s funeral arrangements. It means a great deal to hear that everything was done to support you and ensure the day went well. Thank you sincerely for your heartfelt words.
Take care,
FuneralCoop
Used Sinfin branch in Derby
Used Sinfin branch in Derby. Tracy was amazing. Wanted a quick funeral and she delivered. Brilliant service.
7 August 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear that Tracy and the team at our Sinfin branch provided such amazing support and helped arrange a quick funeral just as you wished. Your feedback means a great deal.
Take care,
FuneralCoop
Very Professional and everything taken…
Very Professional and everything taken care of. A very nice send off.
4 August 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear everything was taken care of and that the service provided a very nice send‑off. Your feedback means a great deal.
Take care,
OurCoop
This was my first time organising a…
This was my first time organising a funeral and was very overwhelming but I was instantly at ease when I met Tammy at the funeral home. Tammy was caring, empathetic and just wonderful. I was pleased with the funeral service we had for my mum and thank everyone involved for making a difficult time a bit easier.
7 August 2026
Reply from FuneralCoop
Thank you for sharing your experience at such a difficult time. Organising a funeral for the first time can feel overwhelming, and we’re so glad Tammy was able to put you at ease with her caring and empathetic support. It’s wonderful to hear you were pleased with your mum’s service.
Take care,
FuneralCoop
This funeral company go above and…
This funeral company go above and beyond brilliant drivers polite smart and very careing and the girls at the office very careing and polite would not recomend any one else
29 July 2026
Reply from FuneralCoop
Thank you for your lovely review. We’re so pleased to hear the team went above and beyond, with polite, caring drivers and a supportive office team. Your kind words mean a great deal, and we truly appreciate your recommendation.
Take care,
FuneralCoop
McCartney"s went above and beyond in…
McCartney"s went above and beyond in every detail to make sure a sad occasion was as easy as possible, All of the staff were incredibale, We would definitely recommend them. Thank you.
4 August 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear that McCartney’s went above and beyond in every detail to make a sad occasion as easy as possible. It means a great deal to know you found all the team helpful. Thank you sincerely for your recommendation.
Take care,
FuneralCoop
A very personalised service
A very personalised service. Always there throughout. Paula was amazing.
3 August 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear you received such a personalised service and felt supported throughout. It’s wonderful to know Paula was so amazing. Your feedback means a great deal.
Take care,
OurCoop
Recommend Grove Co-Op funeral
Abi Davis at Grove Coop funeral was lovely and sympathetic. Explained everything in detail, nothing was too much trouble.
23 June 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear that Abi at our Grove branch was so lovely and sympathetic, and that she explained everything clearly and supported you throughout. Your feedback means a great deal.
Take care,
FuneralCoop
We used Dennis Easton in St Ives Cambs
We used Dennis Easton in St Ives Cambs. The staff were wonderful and really helpful. They made a difficult time easier. Everything was dealt with professionally at all times. We had a cremation for my Mother and it was a really lovely service, the celebrant we had was Neal Thomas and he was so kind and helped me to write my eulogy. He came highly recommended by the funeral home.
7 August 2026
Reply from FuneralCoop
Thank you for your thoughtful review. We’re so pleased to hear the team at Dennis Easton in St Ives were so wonderful and helpful, and that their support made a difficult time a little easier. It’s lovely to know your mother’s cremation service was so meaningful, and that Neal offered such kind guidance with your eulogy. Your kind words are truly appreciated.
Take care,
FuneralCoop
Very good organising of mum's funeral
Alison made the funeral organising very easy during a difficult time after losing my mum and Kelly was very thorough on the day of the funeral.
28 July 2026
Reply from FuneralCoop
Thank you for your kind review. We’re so pleased to hear that Alison helped make the organising feel easier during such a difficult time, and that Kelly was so thorough on the day of your mum’s funeral. Your feedback means a great deal.
Take care,
FuneralCoop
A very caring and supportive journey
My experience encompassed very supportive staff who offered a thoughtful and caring approach.
They listened to our wish’s , suggesting what may be an option, approach to enable dad’s wish’s to be fulfilled and all processes completed.
31 July 2026
Reply from FuneralCoop
Thank you for sharing your experience with us. We’re truly grateful for your kind words. It means a great deal to know that our team supported you with a thoughtful, caring approach, listening closely to your wishes and helping you find the right options to honour your dad. We’re pleased that everything was completed in a way that fulfilled his wishes, and we appreciate you taking the time to let us know.
Take care,
FuneralCoop
Reply from FuneralCoop
Thank you for your review. We’re really pleased to hear that you found the service highly efficient. Your feedback means a great deal to the team, and we’re grateful you took the time to share it. If you ever need any further support, we’re always here for you.
Take care,
FuneralCoop
Reply from FuneralCoop
Thank you for your review. We’re so pleased to hear that you experienced such professionalism, compassion and kindness from the team. Your words mean a great deal, and we’re grateful you took the time to share them. If you ever need any further support, we’re always here for you.
Take care,
FuneralCoop
Everyone we met from the the first…
Everyone we met from the the first point of contact was efficient , kind , respectful , helpful and very professional . Couldn’t fault anyone , or anything .
31 July 2026
Reply from FuneralCoop
Thank you for sharing your experience with us. It means a great deal to hear that everyone you met was efficient, kind, respectful, helpful and truly professional throughout. Knowing that you couldn’t fault anyone or anything is incredibly appreciated by the whole team, and we’re grateful you took the time to let us know. If you ever need further support, we’re always here for you.
Take care,
FuneralCoop
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