Can not fault this company, communication , service and reliable. Very reasonable priced not only did they come back to finish the job but the next day due to issues before they come back and don... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After what felt like a really stressful situation losing the car key, this company were great and professional throughout. Their availability was quick (The next day) and turned up earlier than expec... See more
Company replied
Absolute life savers, locked myself out of a hire van and was being quoted stupid prices by local “reasonable” company’s. Other option was to drive 3and a half hours to pick the spare key up otherwise... See more
Company replied
I recently used Car Key Solutions to make two blade keys for my Mercedes Sprinter van and I’m very pleased with the service. The technician arrived exactly on time, which was really appreciated, a... See more
Company replied
Company details
Information provided by various external sources
Car Keys Solutions provides Auto Locksmiths Service covering London M25 and surrounding counties. Our services comprise car key replacement of lost, broken, stolen car keys, repair damaged car keys, programming spare keys, installing vehicle advanced anti theft immobiliser systems, installing van additional lock protectors, Install vehicle tracking systems, vehicle lock set repair or change, all range of vehicle ecu programming and coding and much more.
Contact info
East End Road 142-144, N2 0RZ, London, United Kingdom
- 020 3603 5556
- contact@carkeyssolutions.co.uk
- carkeyssolutions.co.uk
4.8
Excellent
8K reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very good
very good and prompt but a bit unnecessary to have the men sat in a van outside the house until payment is received which could be interpreted as a bit intimidating. Apart from that up and running which was the point so many thanks
13 April 2026
Reply from Car Keys Solutions
Thank you for your thoughtful feedback—we’re really pleased to hear you found the service prompt and that everything is up and running as intended.
We also appreciate your comments regarding the team waiting outside. We understand how that could feel uncomfortable, and we’ll certainly take this on board as we review our processes to ensure a more reassuring experience for our customers.
Thank you again for your support, and please don’t hesitate to reach out if you need anything further.
- Car Keys Solutions Team
The job was well done and the…
The job was well done and the explanation on how to operate the device clear.
10 April 2026
Reply from Car Keys Solutions
Thank you for your kind feedback! We’re glad to hear that you’re satisfied with the work and found the explanation clear and helpful. If you have any questions or need further assistance, please don’t hesitate to reach out—we’re always here to help!
- Car Keys Solutions Team
I am very happy with the service
I am very happy with the service, especially the support provided during late hours and even on holidays. I would definitely recommend others to use their service.
12 April 2026
Reply from Car Keys Solutions
Thank you so much for your kind feedback! We’re really pleased to hear you were happy with the service, especially our support during late hours and holidays — we know how important that can be.
Your recommendation means a lot to us, and we truly appreciate your support!
- Car Keys Solutions Team
Great service
Great service. Turned up on time and very polite quick and easy stress free experience
11 April 2026
Reply from Car Keys Solutions
Thank you for your lovely feedback! We’re so glad to hear everything was on time and that you found the service polite, quick, and stress-free. That’s exactly the experience we aim to provide — we really appreciate your support!
- Car Keys Solutions Team
Reply from Car Keys Solutions
Thank you for your great feedback! We’re really glad to hear the team was quick and efficient and that you were happy with the job. We truly appreciate your support!
- Car Keys Solutions Team
An efficient and helpful initial phone…
An efficient and helpful initial phone call. Lau was brilliant in negotiating an immediate solution. Then, Vlad came out to assist with opening the locked car and went about his business respectfully and effectively. Yes, it was costly, but I couldn't have hoped for a more speedy outcome... Thank you, Car Keys Solutions!
26 March 2026
Reply from Car Keys Solutions
Thank you for taking the time to share your experience! We’re so pleased to hear that the initial call was helpful and that Lau was able to quickly arrange a solution for you. We’ll be sure to pass on your kind words to Vlad as well — he’ll be glad to know his assistance made a difference.
We truly appreciate your understanding and are glad we could get everything sorted for you as quickly as possible. Thanks again for choosing Car Keys Solutions!
- Car Keys Solutions Team
great service with good communication…
great service with good communication throughout - would recommend
9 April 2026
Reply from Car Keys Solutions
Thank you so much for your kind words! We’re really glad you had a great experience and appreciated the communication throughout. It means a lot that you’d recommend us — we look forward to working with you again!
- Car Keys Solutions
Reply from Car Keys Solutions
Thanks for the great feedback! Glad we could come out right away and provide great service.
- Car Keys Solutions Team
Excellent Service!
Excellent service, little mix up with the invoice but quickly sorted. Very quick service especially considering the replacement fob had to come from Mercedes Germany!
23 March 2026
Reply from Car Keys Solutions
Thanks so much for the great feedback! We really appreciate your patience with the small invoice mix-up—glad we could get that sorted quickly. Happy we could deliver fast service, even with the replacement fob coming all the way from Germany.
- Car Keys Solutions Team
Excellent communication from enquiry to…
Excellent communication from enquiry to delivery…. Not to mention fast and efficient
3 April 2026
Reply from Car Keys Solutions
Thank you so much for your kind words! I truly appreciate your support and am glad you had a great experience from enquiry to delivery. It was a pleasure assisting you, and I look forward to serving you again!
- Car Keys Solutions Team
Excellent service
Excellent service
Very friendly
Helpfull office staff and technicians
Would definitely recommend to others
8 April 2026
Reply from Car Keys Solutions
Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience with our team. Our office staff and technicians truly appreciate your kind words. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
- Car Keys Solutions Team
Life Saver
We lost the only key to the car. Goggle car key cutter as the actual manufacturer was not able to provide a replacement key. Car key solution called them booked an appointment they arrived cut the key perfectly I've had no problems with the key since being cut and very happy with the service.
10 October 2025
Reply from Car Keys Solutions
Thank you for sharing your experience! We’re so glad we could help when you lost your only car key. It’s great to hear everything went smoothly—from booking the appointment to cutting the key perfectly—and that it’s been working flawlessly ever since. We truly appreciate your trust in us and are happy we could provide a solution when it was needed most!
- Car Keys Solutions Team
Very fast & professional service coming…
Very fast & professional service coming with 2 year warranty. Highly recommended.
7 April 2026
Reply from Car Keys Solutions
Thank you for your great feedback! We’re pleased to hear you found our service fast and professional. We’re also glad the 2-year warranty gives you added peace of mind. Your recommendation means a lot to us, and we truly appreciate your support!
- Car Keys Solutions Team
I had a great experience
I had a great experience. The service was very efficient and reliable from start to finish. Everything was handled quickly and professionally, and I felt confident in the quality of the work. Highly recommend for anyone needing a trustworthy and hassle-free service!
2 April 2026
Reply from Car Keys Solutions
Thank you for your thoughtful review! We’re delighted to hear that you had a great experience and found our service efficient and reliable from start to finish. It’s wonderful to know everything was handled quickly and professionally, and that you felt confident in the quality of our work. Your recommendation truly means a lot to us, and we’re always here whenever you need a trustworthy and hassle-free service!
- Car Keys Solutions Team
Reply from Car Keys Solutions
Thank you for your feedback! We’re glad to hear the process was easy and that our locksmith arrived on time. It’s great to know the transaction was smooth for you. We appreciate your support and look forward to assisting you again!
- Car Keys Solutions Team
Everything done very well!
I used this company for the 2nd time, last was 2 years ago and they were good then. I had a Ghost 2 installed. The engineer was very professional and polite. He ensured that I understood everything before he left.
6 April 2026
Reply from Car Keys Solutions
Thank you for choosing us again—we truly appreciate your continued trust over the years! We're glad to hear you had another positive experience and that the Ghost 2 installation went smoothly. It’s great to know our engineer took the time to ensure everything was clearly explained. If you need anything in the future, we’re always here to help!
- Car Keys Solutions Team
The best ever
Can not fault this company, communication , service and reliable.
Very reasonable priced not only did they come back to finish the job but the next day due to issues before they come back and done the rest of the job at no extra cost , kept me informed and replied immediately,
Staff are lovely
Please don’t waste your time going anywhere else but here
Thanks again
6 March 2026
Unprompted review
Reply from Car Keys Solutions
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience.
It means a lot to hear that you were happy with our communication, service, and pricing. We always aim to be as reliable and transparent as possible, so we’re especially glad we could resolve everything promptly and at no extra cost.
Your feedback about our team being lovely really made our day—we’ll be sure to pass that on to the staff!
Thanks again for your support and recommendation. It was a pleasure working with you, and we’re always here if you need anything in the future 😊
- Car Keys Solutions Team
Reply from Car Keys Solutions
Thank you for your kind review!
We’re really pleased to hear that you were happy with the prompt service and that our team member was pleasant and polite throughout. We always aim to make the process as smooth and friendly as possible.
We truly appreciate your feedback and look forward to helping you again in the future!
- Car Keys Solutions Team
BEWARE OF SCAMMERS
BEWARE OF SCAMMERS! Glory w/ Car Keys Solutions is a waste of money and a complete disregard.
"If you just want to give your money to scammers and be left with a broken key, this is the place for you. Glory w/ Car Keys Solutions is a company for which the client exists only until payment is made.
As soon as you hand over your money, any "guarantee" they boast about evaporates. My experience: the service was poor, the key stopped working after a short time. And guess what? It's impossible to get through to them! As soon as a problem arises, they simply blacklist you or simply don't answer the phone.
It's a classic scam: take the cash, do a sloppy job, and disappear. No accountability, no service, no professionalism. Avoid them like the plague if you don't want to waste your time and energy on lawsuits and redoing repairs at legitimate repair shops.
Result: They took your money, didn't solve the problem, and they don't respond. 0 out of 10. Take care of your wallets!
UPDATE: The company claims "physical damage," but ignores the photographic evidence showing a manufacturing defect. The key blade thickness is inconsistent and significantly below safety standards (I have photos comparing it to a standard key). Under the Consumer Rights Act 2015, a product with a structural defect is NOT of satisfactory quality. Since they refuse a refund for a clearly faulty item, I am now reporting them to Trading Standards and filing a claim via Money Claim Online (MCOL).
1 March 2026
Unprompted review
Reply from Car Keys Solutions
Hi Mr. Ivan Zakharenko,
We’re really sorry to hear that you’re unhappy with your experience. We understand your frustration and appreciate you bringing this to our attention.
At the time of completion, the key was fully tested and confirmed to be working correctly. The issue reported later appears to be related to physical damage rather than a fault with the work carried out.
We have tried to resolve this by offering a number of repair options, including both on-site and workshop solutions, but unfortunately these were declined. For this reason, we’re unable to offer a full refund.
That said, we are still more than happy to inspect and help resolve the issue under reasonable conditions if you would like to proceed.
Kind regards,
Car Keys Solutions Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.