Buy Me a Coffee Reviews 

New to the platform but it's all working well so far. I needed to contact support and they were really quick to respond and resolve my issue.

Love the app

Loving this platform and the assistance when needed

They steel money from your account when you close it. I had $4.28 in my account they don’t pay out unless you have $10 in your account. I emailed them to say that I wanted this money when I closed my account but they just kept it. They are thieves and they are getting away with millions as no one can stop them doing this.

THIS NEW paragraph is in responce to their reply, to my reveue. This is a copy of ONE of their emails to me "Subject: Re: Payments

Hi Tara!

We understand your frustration regarding the remaining balance on your account. However, as outlined in our policies, payouts can only be processed once the minimum withdrawal threshold of $10 has been met. Since the remaining balance on the account is $4.28, we are unfortunately unable to process the withdrawal.

Kindly refer to the article below and this specific clause:
When can I request a payout?

You can request a payout once the support amount you've received reaches a threshold of $10.

As the account has already been closed, any remaining funds that do not meet the minimum withdrawal requirement are handled according to our standard policy, which includes returning the funds to the original sender where applicable. I have reached out to the team regarding this.

We appreciate your feedback and regret any disappointment this situation has caused. Please be assured that this policy has been consistently applied and is not intended to disadvantage any customer."
That is a lie, I check with the lady that sent the money and they have not returned it. Robbery in plain site. 😡 How many out their had this happen to them? The under $10 scam!

Tina did a wonderful job at solving my concerns and I am fully satisfied.

I reached out thinking there was a site problem but discovered another way to achieve my result. Why still rate as four?
1) I feel instructions could improve somewhat which would have been one less the team would need to follow up on.
2) Navigation needs a definite improvement, I can't even get back to the setting up of two step verification so I am able to explain what I mean regarding better instructions.
3) Navigation could also use more icons alongside Categories and Blog, for example "Home Page" for one if you have such a thing.
4) I couldn't fault support except maybe they need more support from management, it should not be standard to have a waiting time of a few hours for a response. That alone could cause a potential financial contributor to get cold feet and abandon their intended creators support altogether, this would only hurt the Buy Me A Coffee business not to mention the intended recipient. If the workload is overwhelming maybe extra staff, even an auto generated standard return email explaining you received the customers email with an approximate expected time frame for a response. Tina from support was helpful and very polite and professional in her return email, I have no negatives regarding support staff at all.
I hope you don't feel I have been too harsh but I just read your tips on content regarding reviews, so I have not held back. I wish management and sales staff to have a copy of this email please.
Kind regards,
Bruce Abel

Great way people can pay for your creator side and get some coffee

I had an issue and was initially worried when I looked up reviews about the customer support but I can tell you they're actually legit. They found the issue and resolved it after a day or so from submitting the request and immediately after everything flowed smoothly again. Highly recommend going for these guys if you're looking for support

Julie was responsive and great with helping me with my issue. She was fantastic with following up and making sure my issue was resolved, which it now has been! I am very happy to be signed up with Buy Me a Coffee, thank you!

Fast to reply customer service, kind and efficient.

Tina responded to my concern very quickly and gave me an easy-to-follow solution to my problem. I love this platform as it offers many unique benefits.

I like the idea,it seems like a very useful tool,with simplified features as an advantage.tool.Unfortunately, it is unavailable to me because of my location,which was disappointing...I stiĺl consider it very practical and would recommend it to anyone who is able to use it.I have no complaints or bad comments about the service the site provides.

I am a web administrator who used Buy Me a Coffee to cover my high server and infrastructure costs (Contabo/Cloudflare). After months of legitimate support from my audience, BMC deactivated my account and initiated a MASS REFUND of $293.68 back to donors.

They admitted in their email that they recognize I have incurred hosting and infrastructure expenses, yet they decided to refund the money instead of paying me. This means they allowed me to provide services and pay for servers out of my own pocket, only to take the money away at the last minute. Avoid this platform.

I am satisfied with the performance of this website; the support team is always ready to help and answer questions.

Very fast, intelligent and solved my problem. Thank you!

Very easy to understand what was said and issue was resolved!

they took money out of my account but claim its not them.
Nice little earner that keep on going and hope you go bust