BUYMA US 

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Rated 3 out of 5 stars

I couldn't see where my package was ask them and wouldn't reply i don't why then i wanted to cancel it but it didn't work i still got the package tho

Rated 5 out of 5 stars

Not only did Buyma.us get me an item that was sold out in my region but also save me a little over $300 compared to local price after tax. Additionally the seller was very communicative and respectful... See more

Company replied

Rated 5 out of 5 stars

I highly recommend contacting the seller and having them send photos of the item or any authentication information they may have before buying because people have said they’ve been scammed. My experie... See more

Company replied

Rated 4 out of 5 stars

I have recently shopped from buyma and can confirm that Buyma.US is legit but articles listed here are overpriced as most of the articles are sold out articles which you won't find anywhere else exce... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

BUYMA is a “specialty” marketplace. Discover bags, shoes, wallets, dresses, jewelry, tops and more from over 8,000 luxury designer brands with BUYMA exclusive online personal shopping experience. Exclusive Sale Everyday & Free Shipping.


Contact info

All reviews

(116)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

awesome site where I can shop for…

awesome site where I can shop for branded stuff with attractive prices while providing the grarantee of authenticity 😉

25 February 2024
BUYMA US logo

Reply from BUYMA US

Thank you so much for shopping on BUYMA.US! We are so glad to hear that you had a great experience with us. We continue our effort to make our service the best. Please come back and enjoy shopping again!

Rated 5 out of 5 stars

Absolutely love this site

I could not find my celine boots in the US anywhere, and I found them on Buyma and I found an excellent person to work with who located the boots for me in Paris and I had them here within a week and a half. It was my first time using this website and I was a little bit skeptical, and I watched some videos that said some not so nice things, however, I think overall this is a wonderful website and a way to connect people to purchasing amazing items that they can’t easily be found where live and really good prices. I do a lot of online purchasing and this was a very smooth transaction and I can’t say enough nice things about buyma and the seller that I worked with

8 February 2024
BUYMA US logo

Reply from BUYMA US

Thank you for shopping on BUYMA.US! We are so happy to hear that you had a great experience with our personal shopper for finding your desired items. One of the advantages of using Buyma.us is that you can find products that are sold out in your area through personal shoppers around the world.
We continue improving our services & personal shopper network. We are looking forward to serving you again!

Rated 5 out of 5 stars

Received a 100% authentic item as…

Received a 100% authentic item as described, will definitely purchase again

3 February 2024
BUYMA US logo

Reply from BUYMA US

Thank you so much for shopping on BUYMA.US and leaving a great feedback!
We are committed to ensuring the authenticity of every item sold on our website, we are very glad to hear you had a great experience with us. We are looking forward to serving you again!

Rated 5 out of 5 stars

I would recommend Buyma

I would recommend Buyma. The Coach shirt is authentic. The size fits perfect and looks great. The delivery is safe to my country town in Puerto Rico. Thanks for the service!

17 January 2024
BUYMA US logo

Reply from BUYMA US

Thank you so much for shopping on BUYMA.US! We are glad to hear that you loved the item and the service. We are looking forward to serving you again!

Rated 5 out of 5 stars

Excellent quality

Excellent quality, communication and reliable service!

7 January 2024
BUYMA US logo

Reply from BUYMA US

Thank you for shopping on BUYMA.US! We are so glad to hear that you had a great experience with us. We are looking forward to serving you again!

Rated 5 out of 5 stars

Easy smooth transaction

Easy smooth transaction. Would buy again for this website.

3 January 2024
BUYMA US logo

Reply from BUYMA US

Thank you for shopping on BUYMA.US! We are so glad to hear that you had a great experience with us. We are looking forward to serving you again!

Rated 5 out of 5 stars

Wonderful seller customer service

Wonderful seller customer service. Fast shipping and a beautiful dress.

29 December 2023
BUYMA US logo

Reply from BUYMA US

Thank you for shopping on BUYMA.US! We are glad to hear that you had a great experience with our seller and received a beautiful dress.
Hope to serve you again soon!

Rated 1 out of 5 stars

Order never received. No Refund.

I placed the order in October and never received my order. When I contacted the seller in Nov and Dec, she claimed that the courier service returned the shipment to her but she refused to refund my payment. As of January, I have not received my order or my money back.

19 December 2023
BUYMA US logo

Reply from BUYMA US

Hi, we are sorry to hear your situation. We have received your support inquiry today so we will investigate further and resolve your issue as soon as possible.
Best.

Rated 1 out of 5 stars

issue

Hi,

I ordered like over a week ago… no email was received, and no one has come back to me…. Money has come out of my act and nothing no item a no update and no one has come back to me with the query.

27 December 2023
Unprompted review
BUYMA US logo

Reply from BUYMA US

Hi, we are sorry to hear that. We tried to locate your account but we haven't been able to since you didn't provide us your registered email address information.
Please our support to address your issue as soon as possible.
Best.

Rated 4 out of 5 stars

Delivery could be more fast.

Delivery could be more fast.
More design option.

18 December 2023
BUYMA US logo

Reply from BUYMA US

Thank you for shopping on BUYMA.US! We appreciate your feedback here. Please do not hesitate contacting our member support if you have any ongoing your package delayed or hard to find what you're looking for! We are more than happy to help. Best.

Rated 5 out of 5 stars

Great seller, really helped with customs!

Great seller found this very rare Christmas gift for me.

10 December 2023
BUYMA US logo

Reply from BUYMA US

Thank you so much for shopping on BUYMA.US. It's amazing to hear that our seller could find the best gift for Christmas!! We are looking forward to serving you soon.

Rated 5 out of 5 stars

Best experience!

9 December 2023
BUYMA US logo

Reply from BUYMA US

Thank you so much for shopping on BUYMA.US. We are very glad to hear that you had a great experience with us!!

Rated 5 out of 5 stars

Saved me $300 on a sold-out item!!

Not only did Buyma.us get me an item that was sold out in my region but also save me a little over $300 compared to local price after tax. Additionally the seller was very communicative and respectful and promised me the fastest international shipping with no extra charge. Kept to her promise, my transaction took place in Wednesday and by noon on Saturday that same week, my item came nicely packaged in a box with all original tags on (minus the branded packaging you’d get from a luxury store.) I’m a happy customer! Thank you Andrea from CiaoItalia

16 December 2023
Unprompted review
BUYMA US logo

Reply from BUYMA US

Thank you again for sharing your review. Yes, sometimes the seller in other country can take advantage of their local price x currency exchange rate to offer the lower price to the customers in certain countries. It's like a treasure hunting!!
Hope we are serving you soon again!

Rated 5 out of 5 stars

Everything about it felt like a…

Everything about it felt like a 5 star experience. I would get updates almost daily about my product. It came only 1 day after the expected delivery date and I was refunded the shipping cost! I received my package in perfect condition & it was stunning! Thank you!

9 December 2023
BUYMA US logo

Reply from BUYMA US

Thank you for shopping on BUYMA.US and sharing your feedback. We are so glad to hear your experience with our seller was great!!
We definitely keep improving our services to offer the best shopping experience.
Thank you so much!

Rated 1 out of 5 stars

Have been trying to message seller…

Have been trying to message seller eretico for days to check on availability of a handbag , no reply , nowhere to contact buyma itself , disappointing

12 December 2023
Unprompted review
BUYMA US logo

Reply from BUYMA US

We are sorry to hear your experience that the seller had not replied to you for a few days. We followed up with this seller and we confirmed they now responded to you.
We will also let you know if other seller is able to secure your bag!

Rated 5 out of 5 stars

Great experience overall

27 November 2023
BUYMA US logo

Reply from BUYMA US

Thank you so much for shopping on BUYMA.US! We are so glad to hear that you had a great experience with us. We are looking forward to serving you again soon!

Rated 5 out of 5 stars

Very dependable

Very dependable, sellers were great and shipment was quick. Quality of purchase were new.

13 November 2023
BUYMA US logo

Reply from BUYMA US

Hi, thank you so much for shopping on BUYMA.US and leaving a feedback! We are glad to hear that your shopping experience with our seller was great. Looking forward to serving you again!

Rated 5 out of 5 stars

The experience was the best

The experience was the best. The item was authentic and shipped fast. Love the service and would use the service again. The best

12 November 2023
BUYMA US logo

Reply from BUYMA US

Thank you so much for shopping on BUYMA.US and giving a 5-star review! We are very glad to hear that our service met your expectation. Please come back again, we are looking forward to it! Thank you!

Rated 5 out of 5 stars

Great experience

Great experience. Excellent seller. Would definitely buy from them again! So pleased.

11 November 2023
BUYMA US logo

Reply from BUYMA US

Thank you so much for shopping on BUYMA.US and leaving your great feedback!
We are so glad to hear that your experience with our seller met your expectation. We are looking forward to serving you very soon!

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