Burfield Financial Planning Reviews 

928
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and trustworthiness, making interactions pleasant and secure. Many people highlight the excellent advice and clear explanations provided, which help them understand complex financial matters and make informed decisions. Reviewers frequently mention the first-class service, noting the efficiency, promptness, and helpfulness in all their dealings. Consumers appreciate the personalized approach, with advisors taking time to understand individual goals and tailor advice accordingly. Many also value the consistent support and long-term relationships, which provide confidence and peace of mind over the years.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, knowledge,... See more

Service

Users describe positive interactions with service, highlighting excellent experiences with financial advisors... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We feel confident with Burfield Financial Planning. The company have provided us with friendly support over several years, with advice and help on our finances. Our preferences are valued, but with gu... See more

Rated 5 out of 5 stars

Had my face to face annual review with Ashley 11 June. He answered any question I had. Kept me fully informed as to how my pension was performing. I would highly recommend Burfield financial. They hav... See more

Rated 5 out of 5 stars

I have been with Burfield for many years now and have ALWAYS found them professional, friendly and totally trustworthy. They are always helpful and I value their customer focus business approach... See more

Rated 5 out of 5 stars

Our advisor is very helpful, makes things easy to understand and has been available for advice whenever asked. Risks and benefits are explained fully, and options discussed at length. Our advisor demo... See more


Company details

  1. Money & Insurance

Written by the company

Burfield Financial Planning is a pension and retirement and investment specialists. Each adviser in the company has experience in helping clients achieve their pension goals. Our team is at the heart of our business, and is committed to delivering an excellent customer experience for all our clients. We believe you have the right to expect value for money from us, and that is what we constantly strive to deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

928 reviews

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4.9

All reviews

(928)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional Service

Always feel that you are in good professional hands and get the best of advice. My account manager gives first class explanation on the current investment situation.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Pension consolidation and future tax planning

This was my first time seeking financial advice, my experience with Ashley at Burfield was really positive. The initial telephone consultation and the on site office meetings helped me to visualise options and understand what would be the best fit for me and my family.
The team are easy to contact even over minor questions and I am already benefiting from having all of my legacy pensions in one place invested in two well performing funds (based on historic data).
Future tax planning options have been discussed and I have the ability to discuss in more detail prior to the end of the tax year.
I would highly recommend Burfield as they explained my options in an easy to understand manner, and we had open and honest discussion around fee's for the great service provided.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Top financial advice and no…

Top financial advice and no ridiculously high charges. Need advice on finances, investments and especially pensions you'd be mad to not have an initial meeting with Burfield.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

As always - excellent

Great knowledge of my finances and advice presented in a friendly and professional manner. As always, the advice was tailored to my finances and improving my situation.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Burfield provide an excellent face to face service and I can access detailed up to date information on my investment via their portal at any time. I have confidence in the service they provide.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Pension review

Received great advice on planning ahead. Helping me to decide which direction i need to travel along as i get closer to retirement.

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Helpful, honest, understandable guidance

I was bamboozled by Pension Fund Retirement options which were causing me significant anxiety.

After speaking with one of Burfields advisors my options became much clearer to me and I am considerably calmer making these important financial decisions.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Professionalism at its very best

David is a true professional and friendly who explains every move in a language that I can understand. He has been understanding and I know exacting what is happening from start to finish. I would highly recommend Burfield to anyone.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Clear and trustworthy advice…

Everything was explained to me clearly and patiently and backed up in writing. I felt I could trust the advice give.
What I had to do myself was explained very thoroughly

10 February 2023
Unprompted review

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